20 of 20 IT Support Engineer Jobs in London

IT Support Engineer Aldgate/London My customer is on the lookout for an IT Support Engineer to help support their IT Support team. The Engineer must have 1st and 2nd Line support experience and have worked in a regulated working environment. The IT Support Engineer would help with any 1st and some 2nd line issues and be responsible for access requests and overall user support. The IT Support Engineer is required on site 5 days per week in Aldgate. Key Responsibilities of the IT Support Engineer Provide first-line support to office users for issues related to … Access Requests/Login permissions Microsoft Office suite (Outlook, Teams, and SharePoint) Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Ensure smooth communication and coordination with external IT providers. diagnosing and fixing More ❯

IT Support Engineer Aldgate Onsite My client is looking for a IT Support Engineer to manage BAU workload and ticket excess. The ideal candidate will be a personable IT Support Engineer with a professional passion for providing high quality IT support services. The client has 32 manual processes that … need audited such as login permissions, these are to be completed alongside BAU support. Key responsibilities of the IT Support Engineer: - Handling 1st/2nd line support tickets. - Auditing IT processes to promote business improvement. This will include working alongside process managers and stakeholders. - Provide first point of contact IT support for users … across the business. - Helping with a excess of IT support tickets. - Setting up devices. IT Support Engineer Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 Administration and support. - Experience of auditing processes within IT. - Active Directory User support - Understanding of Windows 10/11 operating system Administration and support More ❯

IT Support Engineer - Central London - £28,000 to £32,000 + Bonus + Benefits We are currently working with a market leading financial firm in the City of London to recruit a IT Support Engineer to provide day to day IT support on the trading floor. The IT Support Engineer will provide 1st Line support to a busy trading floor ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is … an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line Support Engineers such as Azure and complex systems. You will be working on a rota to support the trading hours so you will need to be flexible with your working hours. To be considered for the IT Support Engineer position More ❯

Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its … varied nature As part of a dedicated team, you will work onsite providing support for deskside services and printing. You will be supported by your Service Delivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This … issues like password resets and AV checks, as well as handle complex 2nd-line problems, working alongside remote specialists in server/data center environments. Join Us Hemmersbach provides IT infrastructure services in over 190 countries through 50 subsidiaries. We serve leading IT companies and are committed to social responsibility-20% of profits support initiatives like Hemmersbach More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with … still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems … escalated from 1st Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with … still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems … escalated from 1st Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. More ❯

IT Support Engineer/Junior Consultant London, England £25,000 to £28,000 An opportunity is available for a confident, well-presented IT Support Engineer to move into consultancy within a London based IT consultancy, who offer businesses professional IT support services and project implementation. As an IT Consultant, your … focus will be on maintaining and supporting the client’s IT infrastructure, planning and implementing new technology projects with realistic expectations of customer budgets. You must be well-presented, have excellent communication skills, both written and verbal, and strong client facing skills. A willingness to take ownership of issues and a commitment to providing excellent customer service is also … their skills in other technical areas such as VOIP, IP CCTV and AV. Responsibilities: Collect customer requirements and work with the team to provide technology solutions. Providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office-based, you will visit clients in the London area, when required. Update client notes in a clear More ❯

This is an exciting opportunity to work with a dynamic and growing education-focused IT Managed Service Provider (MSP). MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! This role is based full-time at a leading independent school in Beulah Hill … London (SE19). Role Profile: Job title: Lead IT Support Engineer Reports to: Service Manager Hours: 37.5 hours per week, 8:00–16:00 with 30 minutes unpaid lunch Salary: £37,500 per annum Lead IT Support Engineer - Job Purpose Manage and maintain all IT systems so that teachers, students, and staff can … use technology safely, securely, reliably, and productively. What You’ll Be Doing Day-to-Day Ensure all IT services (local and remote) and devices necessary for the day-to-day running of the school are available and in good working order. Ensure all IT users have secure and appropriate access to IT systems. Ensure all data is More ❯

This is an exciting opportunity to work with a dynamic and growing education-focused IT Managed Service Provider (MSP). MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! This role is based full-time at a leading independent school in Beulah Hill … London (SE19). Role Profile: Job title: Lead IT Support Engineer Reports to: Service Manager Hours: 37.5 hours per week, 8:00–16:00 with 30 minutes unpaid lunch Salary: £37,000 - £38,500 per annum Lead IT Support Engineer - Job Purpose Manage and maintain all IT systems so that teachers, students, and … staff can use technology safely, securely, reliably, and productively. What You’ll Be Doing Day-to-Day Ensure all IT services (local and remote) and devices necessary for the day-to-day running of the school are available and in good working order. Ensure all IT users have secure and appropriate access to IT systems. Ensure all More ❯

IT Support Engineer - Uxbridge - On-site/hybrid after 6 months- £35k with a guaranteed bonus. FryerMiles are delighted to be working with a leading Automation company to assist with their recruitment of an IT Support Engineer. Specific responsibilities include: Supporting problems with various Microsoft components Install IT Workstations across PC systems, laptops and … operating systems Acting as the initial point of contact for troubleshooting and resolving IT concerns Contributing to IT projects, including system upgrades and implementations Overseeing IT infrastructure and security for offices across the UK & Ireland End-to-end administration of Azure AD, Intune, Windows 11, and Office 365, with escalation to 3rd line support when required. … Experience/Qualification: 1-2 years proven experience in a 2 nd Line support role or equivalent Degree/Bachelors in IT or Computer Science CompTIA A+ or similar Networking experience Experienced in analysing complex data and presenting results Demonstrated ability to manage and execute projects efficiently Delivered technical support within a corporate IT setting Must More ❯

Role: IT Support Engineer Rate: £18/hr (Inside IR35) Location: East London College-based Requirements: 35 hrs/week | Enhanced DBS required We're seeking an IT Support Engineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and … network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office 365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment … and management (SCCM, Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills More ❯

Onsite IT Support Engineer – Southwest London (12-Month Contract) Location: Onsite, Southwest London Duration: 12 months Hours: Mon–Fri, 8am–5pm Day Rate: £140 - £180 p/d DOE We are seeking an Onsite IT Support Engineer to join a customer-facing team in Southwest London. This is a 12-month contract , Monday–Friday … 8am–5pm), with an immediate start. Key responsibilities: Provide 1st line IT support across a Microsoft environment. Troubleshoot and resolve issues with Windows 11, Active Directory, SharePoint, Teams, OneDrive, and Office applications . Manage file server permissions and assist with mobile device support (Samsung phones & tablets). Act as the first point of contact for support tickets, working efficiently within a small, fast-paced team. Requirements: Proven experience in IT support within Microsoft environments. Strong troubleshooting skills across desktop, mobile, and collaboration tools. Excellent communication and customer service skills. Ability to work independently and as part of a team. More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve … IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

Venn Group are working with an entertainment company to hire an IT Support Engineer on a permanent basis, to provide expert-level technical support, resolve complex issues, and lead the delivery of IT projects. This role is critical in ensuring seamless system integration, continuous service improvement, and optimal performance across the organisation. Employment type: Permanent … incidents Perform proactive tasks such as firmware upgrades, process development, project delivery, and recurring infrastructure checks. Collaborate with team members to drive continuous service improvement and innovation Provide technical support for theatre operations, including corporate devices, network, Wi-Fi, and payment systems Conduct regular maintenance and updates on laptops and desktops to ensure performance and security Assist office and … theatre staff with IT-related queries and troubleshooting Log and manage incidents using a ticketing system, ensuring timely resolution and clear communication Work closely with IT partners and internal departments to implement and enhance technologies Maintain accurate documentation of IT assets, configurations, and procedures. Qualifications and experience: 5+ years of experience in a technical helpdesk or IT More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking … a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯

Employer description: We're looking for an IT Support Engineer Apprentice to join our dynamic IT team. This role is perfect for someone eager to learn, grow, and contribute to a fast-paced environment, supporting our internal users and infrastructure. We value a problem-solving mindset and excellent customer service skills. Responsibilities: Providing user support and resolving technical issues Creating and managing accounts in Microsoft 365 and Active Directory Installing, maintaining, and troubleshooting IT hardware and software Managing software licenses and hardware inventories Performing updates and patch management Supporting data backups using Backup Exec Assisting with IT procurement and budget tracking Supporting users with Apple devices (iPhones and Macs) Maintaining clear documentation … and updating support tickets in line with IT policy Desirable skills: Strong communication skills (verbal and written) Excellent customer service skills Ability to solve problems independently Familiarity with Microsoft Teams, SharePoint, and OneDrive Basic understanding of Windows 10/11 and macOS environments Interest in or experience with Apple devices Good organisational and time management skills A proactive More ❯

remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with … expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯