16 of 16 ITIL Certification Jobs in London

experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional communication skills. ServiceNow experience is highly desirable Location – central London/hybrid working Does this role More ❯

Desirable Competence in process analysis and redesign techniques Education/Qualification Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. ITIL Certification or relevant experience or working in an ITIL environment Experience Essential Professional experience providing support for Clinical Applications Demonstrable understanding of clinical workflows relevant to EPR More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

for adoption, maternity and paternity Flexible working conditions and hybrid work model What we're looking for 5 years of experience in a similar role or project management capacity ITIL qualification (at least v3 Foundation). Proven ability to perform under pressure and manage multiple clients. Strong critical thinking and continual service improvement mindset. Excellent communication, negotiation, and presentation More ❯

Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, remote access and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITIL certification (desirable) and familiarity with structured change management. Strong understanding/experience of the following products/technologies: Active Directory and Group Policy Zscaler (Internet Access and Private More ❯

with InfoSec. Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITIL certification (desirable) and familiarity with structured change management. Networking People (UK) is acting as an Employment Business in relation to this vacancy. More ❯

Cloud (Azure) and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note More ❯

Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note More ❯

of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge of cloud services, enterprise software, cybersecurity … and emerging tech such as AI and IoT. ITIL certification. Proven track record delivering complex IT solutions that meet business needs. Strong leadership, mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified More ❯

are responsible for service standards of our business orientated technologies. You will be responsible for all stages of service within the lifecycle driving service excellence with a blend of ITIL and Agile. You must maintain exceptional relationships with stakeholders to manage their needs, technical teams to maximise service and delivery and suppliers to manage the service they provide. Responsibilities … and manage all proactive actions to reduce risk/reoccurrence of major incidents. Provide regular high-quality executive reporting about service-related matters and any ad hoc requirements. Qualifications ITIL Certifications Technical Competencies Action Planning - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based More ❯

Escalating and or raising higher severity incidents, risks or proactive problem tickets with their relevant owners. You will collaborate closely with your team and other Service Operations teams, including ITIL functions, Technology Office teams, our Service Providers, and our customers becoming a key player in delivering excellent customer service. Working with the technical operations centre (TOC) you will focus … detect wider impacting issues, raising problems or risks. · Ensuring governance and compliance to existing processes and any regulatory requirements. · Ensure relevant processes are consistently applied for efficient handovers between ITIL functions such as incident, problem and change tickets, ensuring ownership and updates throughout their lifecycle. Feeding into retrospectives. · As required build and run service management reporting for your aligned … service(s) ensuring accuracy and available on time. · Raise, and manage risks associated with the service(s) ensuring ownership Requirements · ITIL Accreditation · V4 Foundation equivalent or above · Problem solving · Incident management · ITSM toolset experience · Risk management · Highly resilient with an aptitude to work well under pressure. · Being able to balance conflicting priorities. · Adaptability and the ability to cope with More ❯

Escalating and or raising higher severity incidents, risks or proactive problem tickets with their relevant owners. You will collaborate closely with your team and other Service Operations teams, including ITIL functions, Technology Office teams, our Service Providers, and our customers becoming a key player in delivering excellent customer service. Working with the technical operations centre (TOC) you will focus … detect wider impacting issues, raising problems or risks. Ensuring governance and compliance to existing processes and any regulatory requirements. Ensure relevant processes are consistently applied for efficient handovers between ITIL functions such as incident, problem and change tickets, ensuring ownership and updates throughout their lifecycle. Feeding into retrospectives. As required build and run service management reporting for your aligned … service(s) ensuring accuracy and available on time. Raise, and manage risks associated with the service(s) ensuring ownership Requirements ITIL Accreditation V4 Foundation equivalent or above Problem solving Incident management ITSM toolset experience Risk management Highly resilient with an aptitude to work well under pressure. Being able to balance conflicting priorities. Adaptability and the ability to cope with More ❯

Sector & Not-for-Profit team are working closely with a really interesting Civil Service organisation that works to support everyone with managing their money. They are looking for an ITIL qualified Lead Change & Release Manager who has managed business change and IT releases for a complex organization and who can effectively communicate with stakeholders at all levels. Responsibilities Controlling … are understood, communicated and service outages are minimised Co-ordinating with stakeholders across the supplier ecosystem, both internal and external Ensure new releases and processes are in line with ITIL standards Taking ownership of the Emergency Change Processes - working effectively with the incident management team to mitigate any issues Qualifications Experience delivering change within a multi-supplier outsourced model … creating associated change management documentation Experience working in enterprise scale transition teams all working to ITIL standards Understanding of the Business Drivers of change and the business impact of change in a multi-supplier IT estate Experience establishing change processes following ITIL frameworks A strong ability to communicate and influence senior stakeholders across a complex estate What You More ❯