to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITILcertification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITILcertification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯
london (city of london), south east england, united kingdom
Eutopia Solutions
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITILcertification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITILcertification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯
Feltham, Middlesex, England, United Kingdom Hybrid / WFH Options
Ascent Sourcing Ltd
Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯
Feltham, England, United Kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london (feltham), south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london, south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITILCertification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯
City of London, London, United Kingdom Hybrid / WFH Options
NST - Nova Source Technologies
Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITILCertification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯
Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITILCertification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯
london, south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITILCertification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITILCertification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯
London, England, United Kingdom Hybrid / WFH Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
services. This role will lead the Service Design, Introduction, and Transition workstream, ensuring that new technology and processes are transitioned into live service safely, effectively, and in line with ITIL best practice. The successful candidate will have proven experience leading service transition across complex, multi-supplier environments and be comfortable working with both cloud and on-premise infrastructure within … all Service Design, Introduction and Transition activities across the programme. Define and assure the operational service model for the new platform, ensuring it aligns with organisational and industry standards (ITIL v3/v4). Oversee the transition into service of all cloud and on-premise components, ensuring effective knowledge transfer and operational readiness. Collaborate with product, platform, and supplier … management reporting, service metrics, and performance insights to programme leadership. Experience & Skills Required Demonstrable experience delivering Service Design and Transition within large, complex, multi-supplier programmes. Deep understanding of ITIL frameworks (V3/V4) and practical experience embedding service management processes. Strong background in designing and implementing service architectures for enterprise or public-sector systems. Proven ability to influence More ❯
london, south east england, united kingdom Hybrid / WFH Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
services. This role will lead the Service Design, Introduction, and Transition workstream, ensuring that new technology and processes are transitioned into live service safely, effectively, and in line with ITIL best practice. The successful candidate will have proven experience leading service transition across complex, multi-supplier environments and be comfortable working with both cloud and on-premise infrastructure within … all Service Design, Introduction and Transition activities across the programme. Define and assure the operational service model for the new platform, ensuring it aligns with organisational and industry standards (ITIL v3/v4). Oversee the transition into service of all cloud and on-premise components, ensuring effective knowledge transfer and operational readiness. Collaborate with product, platform, and supplier … management reporting, service metrics, and performance insights to programme leadership. Experience & Skills Required Demonstrable experience delivering Service Design and Transition within large, complex, multi-supplier programmes. Deep understanding of ITIL frameworks (V3/V4) and practical experience embedding service management processes. Strong background in designing and implementing service architectures for enterprise or public-sector systems. Proven ability to influence More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Levy Global
expertise in Google Workspace, MDM tools (Jamf, Intune), and ITSM platforms (ServiceNow, Jira, Freshservice, etc.). Solid understanding of network management, endpoint security, and identity access controls. Familiarity with ITIL best practices and process-driven service delivery. Proven ability to lead distributed teams and handle escalations effectively. Excellent communication, stakeholder management, and problem-solving skills. A proactive, automation-first … approach with a focus on user experience and continuous improvement. Nice to Have ITILcertification (v3 or v4) Experience in a SaaS, fintech, or product-led organisation Exposure to CASB/DLP solutions and compliance frameworks (e.g., ISO27001, SOC2 More ❯
expertise in Google Workspace, MDM tools (Jamf, Intune), and ITSM platforms (ServiceNow, Jira, Freshservice, etc.). Solid understanding of network management, endpoint security, and identity access controls. Familiarity with ITIL best practices and process-driven service delivery. Proven ability to lead distributed teams and handle escalations effectively. Excellent communication, stakeholder management, and problem-solving skills. A proactive, automation-first … approach with a focus on user experience and continuous improvement. Nice to Have ITILcertification (v3 or v4) Experience in a SaaS, fintech, or product-led organisation Exposure to CASB/DLP solutions and compliance frameworks (e.g., ISO27001, SOC2 More ❯
london, south east england, united kingdom Hybrid / WFH Options
Levy Global
expertise in Google Workspace, MDM tools (Jamf, Intune), and ITSM platforms (ServiceNow, Jira, Freshservice, etc.). Solid understanding of network management, endpoint security, and identity access controls. Familiarity with ITIL best practices and process-driven service delivery. Proven ability to lead distributed teams and handle escalations effectively. Excellent communication, stakeholder management, and problem-solving skills. A proactive, automation-first … approach with a focus on user experience and continuous improvement. Nice to Have ITILcertification (v3 or v4) Experience in a SaaS, fintech, or product-led organisation Exposure to CASB/DLP solutions and compliance frameworks (e.g., ISO27001, SOC2 More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Levy Global
expertise in Google Workspace, MDM tools (Jamf, Intune), and ITSM platforms (ServiceNow, Jira, Freshservice, etc.). Solid understanding of network management, endpoint security, and identity access controls. Familiarity with ITIL best practices and process-driven service delivery. Proven ability to lead distributed teams and handle escalations effectively. Excellent communication, stakeholder management, and problem-solving skills. A proactive, automation-first … approach with a focus on user experience and continuous improvement. Nice to Have ITILcertification (v3 or v4) Experience in a SaaS, fintech, or product-led organisation Exposure to CASB/DLP solutions and compliance frameworks (e.g., ISO27001, SOC2 More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Royal Collection Trust
player. Organised and pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery/ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that More ❯
C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven … experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics ITIL certified with practical application of service management principles Experience with Microsoft 365 and cloud service environments Excellent stakeholder communication, including senior leadership engagement Analytical mindset with the ability to drive data-led decision making Resilient, proactive and driven … to enhance customer satisfaction BENEFITS: Performance-related bonus Microsoft certification incentives 33 days annual leave (including bank holidays) Birthday leave Private medical insurance, income protection & life assurance Company pension scheme Enhanced family-friendly benefits Company sick pay & compassionate leave Employee Assistance Programme C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we More ❯