IT Operations Manager
- Location
- Greater London, England, United Kingdom
requirements with available resources.* Provide subject matter expertise on core business systems, their functionality and the data held within them.* Establish and monitor operational performance metrics, including service response times, system performance and user satisfaction, and recommend improvements where required.* Take local ownership of infrastructure and desktop support … processes are followed.* Coordinate the delivery of IT security and training services in partnership with Group IT functions.* Manage IT vendors, contracts and service performance to ensure the organisation receives value from its contractual arrangements.* Coordinate and support IT risk, audit and other regulatory requirements, ensuring compliance with ...