incident response, and product innovation. What You’ll Do Champion customer experience by speeding up alert resolution and reducing interruptions for engineers. Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge. Develop benchmarking tools to improve performance, reliability, and scalability. Stay ahead of incident management trends to drive new workflows and product improvements. Mentor teams and lead More ❯
incident response, and product innovation. What You’ll Do Champion customer experience by speeding up alert resolution and reducing interruptions for engineers. Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge. Develop benchmarking tools to improve performance, reliability, and scalability. Stay ahead of incident management trends to drive new workflows and product improvements. Mentor teams and lead More ❯
integration. Key Responsibilities Lead the development and configuration of ServiceNow platforms, covering ITSM, ITOM, and CSM modules. Collaborate with Technical Architects and Product Managers to define long-term technical roadmaps and service strategies. Ensure all development aligns with engineering standards and platform governance. Oversee integrations using REST/SOAP APIs and help modernise connections to heritage systems. Line manage and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
align service design with organisational goals, technical constraints, and delivery capabilities advocate for user-centred and inclusive design practices across the organisation support the development of service strategies and roadmaps for transformation track pain points outside of scope of current delivery for future consideration mentor and guide less senior service designers and contribute to the wider design community ensure services More ❯
deliver a high-level technology architecture for the digital platform. Partner with Data Architects and internal teams to ensure integration with automation solutions . Support the Discovery Phase with roadmaps, phased plans, and milestones . Provide input into tender and proposal responses , including recommended outcomes and resources. Ensure governance and scope control in line with project management standards. Experience Required More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
for defence and public sector clients. Advise senior executives and stakeholders on cyber maturity, regulatory compliance, and capability development. Support the design of cyber operating models, governance frameworks, and roadmaps aligned to business priorities. Contribute to the delivery of large-scale cyber transformation programmes and maturity assessments. Guide multidisciplinary teams through programme lifecycles using agile and traditional delivery methods. What More ❯
end-to-end customer journey. Translate insights from qualitative and quantitative research into simple, intuitive and impactful designs. Collaborate with Product Managers, researchers, developers and other designers to shape roadmaps and deliver value at pace. Use methods like workshops, prototyping, user testing and design critique to refine ideas and validate solutions. Champion accessibility, usability and ethical design throughout the product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Formula Recruitment
end-to-end customer journey. Translate insights from qualitative and quantitative research into simple, intuitive and impactful designs. Collaborate with Product Managers, researchers, developers and other designers to shape roadmaps and deliver value at pace. Use methods like workshops, prototyping, user testing and design critique to refine ideas and validate solutions. Champion accessibility, usability and ethical design throughout the product More ❯
london, south east england, united kingdom Hybrid / WFH Options
Formula Recruitment
end-to-end customer journey. Translate insights from qualitative and quantitative research into simple, intuitive and impactful designs. Collaborate with Product Managers, researchers, developers and other designers to shape roadmaps and deliver value at pace. Use methods like workshops, prototyping, user testing and design critique to refine ideas and validate solutions. Champion accessibility, usability and ethical design throughout the product More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Formula Recruitment
end-to-end customer journey. Translate insights from qualitative and quantitative research into simple, intuitive and impactful designs. Collaborate with Product Managers, researchers, developers and other designers to shape roadmaps and deliver value at pace. Use methods like workshops, prototyping, user testing and design critique to refine ideas and validate solutions. Champion accessibility, usability and ethical design throughout the product More ❯
fragmented data sources. Manage a complex stakeholder landscape — from technical teams to senior executives — acting as the bridge between delivery and strategy . Establish and maintain robust programme governance (roadmaps, milestones, risks, reporting). Draw on cross-government rollout experience to align departments and resolve inter-agency challenges. Collaborate with strategic vendors (e.g. IBM) to ensure successful delivery. Embed sustainable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
goals, and delivery constraints Advocate for inclusive, evidence-based, and user-centred design practices across teams and departments Contribute to the development of service strategies and long-term transformation roadmaps Identify and document service pain points beyond the current scope of work for future improvement Mentor and support junior service designers and actively participate in the wider design community Design More ❯
be an integral part of growing the Ariba UK & Ireland practice and delivering large scale Source to Pay transformations. In this senior role you will help define approaches, deployment roadmaps and lead the projects from start to finish. Your strong business process knowledge, combined with your in-depth Ariba expertise will be key to effectively serving our clients. This role More ❯
be an integral part of growing the Ariba UK & Ireland practice and delivering large scale Source to Pay transformations. In this senior role you will help define approaches, deployment roadmaps and lead the projects from start to finish. Your strong business process knowledge, combined with your in-depth Ariba expertise will be key to effectively serving our clients. This role More ❯
Social network you want to login/join with: Responsibilities Include: Working on projects where you shape and deliver technical implementation and designs to define roadmaps for Personalisation (either B2B or B2C) Supporting the delivery of Customer Data Platforms (CDPs) and selecting the correct vendors; ability to independently lead technical work streams, manage product and requirements backlogs Providing an overview More ❯
be an integral part of growing the Ariba UK & Ireland practice and delivering large scale Source to Pay transformations. In this senior role you will help define approaches, deployment roadmaps and lead the projects from start to finish. Your strong business process knowledge, combined with your in-depth Ariba expertise will be key to effectively serving our clients. This role More ❯
london (city of london), south east england, united kingdom
Accenture
be an integral part of growing the Ariba UK & Ireland practice and delivering large scale Source to Pay transformations. In this senior role you will help define approaches, deployment roadmaps and lead the projects from start to finish. Your strong business process knowledge, combined with your in-depth Ariba expertise will be key to effectively serving our clients. This role More ❯
involvement in product delivery, including regular product and timeline reviews with team members. Efficient identification and resolution of bottlenecks, including engineering involvement and supplier negotiations. Establishing and maintaining development roadmaps, implementing them in project management tools (e.g., Jira), and performance tracking. Managing interfaces, tracking subsystem requirements, and ensuring seamless communication between teams. Monitoring manufacturing status, deliveries, and engineering processes. Overseeing More ❯
seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical More ❯
seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical More ❯
clients work while developing new digital products and services. Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems. You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level. Behind the scenes, you will apply various research More ❯
Key job responsibilities The role requires you to be able to manage the overall software development life-cycle which includes the following responsibilities: - Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments. - Report on status of development, quality, operations, and system performance to management. - Work closely with engineers to architect and develop the best technical design and approach. More ❯
Optimization/Operating Model, Ecosystem Integration Key responsibilities: Assess existing IT infrastructure and determine cloud migration suitability. Provide technical guidance for cloud platform selection and migration. Develop hybrid cloud roadmaps and strategies for clients, conduct comprehensive cloud assessments, distributed cloud architecture design and create implementation plan and roadmap. Maintain client stakeholder relationship, identify downstream opportunities, ensure closure of advisory commitments. More ❯
Optimization/Operating Model, Ecosystem Integration Key responsibilities: Assess existing IT infrastructure and determine cloud migration suitability. Provide technical guidance for cloud platform selection and migration. Develop hybrid cloud roadmaps and strategies for clients, conduct comprehensive cloud assessments, distributed cloud architecture design and create implementation plan and roadmap. Maintain client stakeholder relationship, identify downstream opportunities, ensure closure of advisory commitments. More ❯
Optimization/Operating Model, Ecosystem Integration Key responsibilities: Assess existing IT infrastructure and determine cloud migration suitability. Provide technical guidance for cloud platform selection and migration. Develop hybrid cloud roadmaps and strategies for clients, conduct comprehensive cloud assessments, distributed cloud architecture design and create implementation plan and roadmap. Maintain client stakeholder relationship, identify downstream opportunities, ensure closure of advisory commitments. More ❯