IT Service Manager
- Hiring Organisation
- Front & Front FM
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £65,000 per annum
contact for operational and senior stakeholders across your portfolio (8–12 clients) Drive Strategy : Lead monthly and quarterly service reviews (QBRs) and produce technology roadmaps focusing on M365, security, and connectivity Manage Risk : Proactively identify infrastructure risks (backups, ageing hardware) and coordinate with internal teams to resolve them Master Communication … need to be an architect, but you must be able to advise clients credibly Resourcefulness: You thrive in agile environments and can manage roadmaps and risk registers without micromanagement Strategic Mindset: You can translate technical concepts into business benefits for non-technical stakeholders This is not a sales role ...