15 of 15 Service Analyst Jobs in London

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk Analyst ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast ...

Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line … fast-paced, customer-focused environment. Remote Outside IR35 £150 – 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Role overview Slaughter and May are a leading international law firm looking for a capable and client-focused IT Service Desk Analyst to join our Technology team on a 12-month fixed-term basis. This is a role for someone who takes genuine pride in delivering an excellent … composed under pressure, communicates with clarity, and brings a methodical approach to diagnosing and resolving issues. You will be part of a tight-knit Service Desk team that supports colleagues across a broad technology stack, including Microsoft 365, Azure, Intune, Citrix, and a range of specialist legal applications. ...

firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support … paced professional environment. Key Responsibilities: Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications. Manage and resolve IT incidents and service requests through the ticketing system. Support meeting room and AV technology, including video conferencing facilities. Set up and deploy equipment for new starters ...

Miryco Consultants are working with a top-tier privately backed Pensions Investment Manager who are looking to add a Product Owner to their high performing team. This individual will also work closely with Developers, Technology ...

Junior IT Support Analyst (Temporary Contract) One of our top law firm clients based in the City of London is seeking a Junior IT Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract . This is an excellent opportunity … line IT support to users across the business, assisting with hardware, software, and Microsoft 365-related queries. Log, monitor, and resolve IT incidents and service requests through the ticketing system, escalating where necessary. Support the setup and configuration of laptops, desktops, mobile devices, and peripherals. Assist with onboarding ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle click apply for full job details ...

Role We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both … staff and visitors, ensuring the smooth operation of IT services across the organisation. In this role, you will be responsible for managing incidents and service requests in line with agreed service levels, escalating where appropriate and ensuring timely resolution. You will support a range of hardware and software ...

Business Analyst, Change Management, Legal IT, Professional Services, Please Read in FULL, Part Remote IT Business Analyst required to work for a Law Firm based in the City of London. This will be 2 days remote/3 days office based per week...but in a lovely new office … Please read carefully before applying – we need a seasoned/experienced Business Analyst who has worked within a Law Firm or Professional Services/Partnership experience. If you have not worked within any of these sectors, we cannot consider your application. The ideal candidate will have strong business analysis ...

established financial services brokerage is looking for an experienced Senior Business Analyst to play a central role in a company-wide transformation programme. Reporting directly to the Head of Business Change, you will work across business, operations and technology teams to shape process and systems change from early discovery … design through to structured handover into delivery. Operating as the principal Business Analyst within a lean change team, this is a visible and influential role. You will have the independence to shape your analysis approach, engage directly with senior stakeholders and turn complex or developing business needs into clear ...

established financial services brokerage is looking for an experienced Senior Business Analyst to play a central role in a company-wide transformation programme. Reporting directly to the Head of Business Change, you will work across business, operations and technology teams to shape process and systems change from early discovery … design through to structured handover into delivery. Operating as the principal Business Analyst within a lean change team, this is a visible and influential role. You will have the independence to shape your analysis approach, engage directly with senior stakeholders and turn complex or developing business needs into clear ...

Digital Product Analyst | Professional Services | £45-55k Do you like taking rough ideas and turning them into something people can actually build? This Digital Product Analyst role sits within a large professional services firm and is focused on shaping new digital ideas into products, prototypes, PoCs … work with UX, developers, testers and solution architects, and present progress and outcomes back to the business. You'll probably come from a Product Analyst, Product Owner, Business Analyst, Digital Consultant or Innovation Consultant background. What matters most is that you've taken ideas from concept through ...

Role We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both ...