26 to 44 of 44 Service Analyst Jobs in London

requires a highly motivated, hardworking individual who has an excellent friendly people skills and has IT support experience. The post holder will be expected to provide telephone IT support service, processing incoming emails, portal requests, log service desk calls to meet incident management standard, provide telephone service in a professional manner; achieve first line call resolution to … 2nd and 3rd line ICT support teams. It is essential that you are an excellent team player, but can also work independently under the guidance of the Senior ICT Service Desk Analyst. Main duties of the job o Receive and log service desk calls efficiently and in a professional mannero First line call resolution to a 60% levelo … please view the Job Description attachment with the job advert. Person Specification Experience Essential A minimum 3 years working in a large organisation (more than 3,000 PCs) providing Service Desk services. 2 Years using active directory, various OS, PC hardware and MS office product. Desirable NHS IT, Clinical system application support experience Skills/Knowledge/Abilities Essential More ❯

employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall Job Purpose : The analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, you will be providing predominately second line technical support on an IT Service … Responsibilities: Technical Support Provide up to second line technical support to end users via email and phone. Troubleshoot and resolve hardware, software, and network related issues. Ensure excellent customer service and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. Incident Management Log, track and manage incidents, service … call queue to a high standard, prioritising and regularly reviewing tickets. System Maintenance Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Ensure procedures and best practices are adhered to and kept up to date. Person Specification: Experienced with incident management and problem management. Expertise More ❯

Location: Rapha Service Course, Archway Reports To: Head of Data & Analytics Department: Data & Analytics The Role We're looking for a commercially minded Senior Analyst to join our Data & Analytics team and play a key role in driving our ambition as a data driven organisation. Our central D&A team is critical to the next phase of Rapha More ❯

UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are looking for a Service Delivery Analyst to sit within our E-Commerce IT Team based in London. You will be reporting into the Ecommerce Product Manager and will work closely with stakeholders … brand new e-Commerce platform and resolve the problems with platform product managers. This is a great opportunity for a natural problem solver and experienced IT and Ecommerce Business Analyst to combine your skills to ensure our customers have the best e-Commerce and omni-channel shopping experience in the world. What you will be responsible for: Completing technical … a problem owner to deliver resolution. Skills and Experience: 4+ years working within a Retail digital/ecommerce team servicing on a Global scale. 4+ years working within a service delivery and/or technical role. Experience analyzing business requirements and creating epics/user stories. Experience working with technical development Teams. Experience working with Product Owner/Managers More ❯

Insight Investment is looking for a Senior Service Desk Analyst to join the End-User Computing team in London. This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately … also involves collaborating with both internal teams and external vendors to manage software and hardware solutions effectively. Role Responsibilities Act as the escalation point for technical issues from the Service Desk (1st Line), ensuring timely and effective resolution Deliver 2nd Line Support across the business, providing both on-site assistance and remote support to colleagues in regional offices Diagnose … external vendors to implement and maintain software and hardware solutions Create and maintain clear documentation to support knowledge transfer and empower 1st Line teams with effective troubleshooting guidance Manage service tickets efficiently, ensuring regular updates and clear communication with end users throughout the resolution process Perform trend analysis to identify recurring issues, driving continuous improvement through actionable insights and More ❯

Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting … servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email and we will review your application. If you are suitable for the role, we will be in contact to discuss More ❯

Position: Junior Technical Services Analyst Reporting to: Technical Services Lead Office Location: London Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we're everything that our … 1500+ people and we have 27 global sites across UK, Europe, AAC and the US with Head Office being in London along with several client sites. Alongside the extraordinary service provided to our clients, Reed & Mackay uses technology as a key differentiator in the corporate travel industry by capitalising on our in-house developed applications. This is an exciting … of R&M by providing outstanding IT support to all staff across all sites and locations. KEY RESPONSIBILITIES: Ensure that all IT Support queries are logged in the IT Service Management tool, and they are prioritised, assigned and resolved according to the agreed SLA. Provide first line IT support to R&M staff. Work to ITIL and industry standards More ❯

weight:normal;font-style:normal;text-decoration: underline;} Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone … servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email (url removed) and we will review your application. If you are suitable for the role, we will be in contact More ❯

1st Line Support Analyst - Managed Services Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. My client proudly holds a place among the top 10 Managed Service Providers globally. With a legacy dating back to 2001, they have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. My client … has an immediate requirement for a proven 1st Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid … home) after successful probation. This is a great opportunity to work for a proven, growing and well respected MSP. Great opportunities for technical and career development. 1st Line Support Analyst - Managed Services Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. More ❯

Business Analyst - Custody and Execution Services - 12 month FTC page is loaded Business Analyst - Custody and Execution Services - 12 month FTC Apply locations London time type Full time posted on Posted 12 Days Ago job requisition id JR6822 LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is … is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham, Bristol and Manchester. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … and their Clients. It is made up of several functions - Dealing, Settlements,Transfers and ISA Aministration, Treasury, Corporate Actions and Tax and Operations Control. Brief Role Objective: The Business Analyst will work with the Custody Services Support Manager and the Custody and Execution Services business teams to drive technological, regulatory and business improvements across the department. The focus will More ❯

Business Analyst - Custody and Execution Services - 12 month FTC London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth … office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … and their Clients. It is made up of several functions - Dealing, Settlements,Transfers and ISA Aministration, Treasury, Corporate Actions and Tax and Operations Control. Brief Role Objective: The Business Analyst will work with the Custody Services Support Manager and the Custody and Execution Services business teams to drive technological, regulatory and business improvements across the department. The focus will More ❯

Technical Business Analyst | London Markets Insurance | Financial Services | Home based with some adhoc travel | £600-£650/day (Inside IR35) | Initial 6 month contract | Application Integration | Data Migration | Infrastructure Estates | Our Speciality Insurance client is seeking a Technical Process Business Analyst with experience in Financial Services (London Market/Speciality Insurance experience is a bonus) to work on … an application integration project. Key Essential Skills & Experience: Extensive experience within Insurance/Brokering sectors Agile and Waterfall methodology proficiency Experience in producing process models Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial 6 months with view More ❯

Technical Business Analyst | London Markets Insurance | Financial Services | Home based with some adhoc travel | £600-£650/day (Inside IR35) | Initial 6 month contract | Application Integration | Data Migration | Infrastructure Estates | Our Speciality Insurance client is seeking a Technical Process Business Analyst with experience in Financial Services (London Market/Speciality Insurance experience is a bonus) to work on … an application integration project. Key Essential Skills & Experience: Extensive experience within Insurance/Brokering sectors Agile and Waterfall methodology proficiency Experience in producing process models Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial 6 months with view More ❯

Analyst, Corporate Services, Print & Bind Administrator page is loaded Analyst, Corporate Services, Print & Bind Administrator Apply locations London, UK time type Full time posted on Posted 2 Days Ago job requisition id R6643 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values … managing both facilities and office services related activities in our London Offices. Primary Functions & Essential Responsibilities: Monitor "Facilities" helpdesk and respond to requests promptly & courteously with a strong customer service focus. Process incoming and outgoing mail, Fed Ex, and UPS packages distributing as appropriate;may require periodic delivery to nearby Fed Ex drop location for items received after last … use items such as office supplies, toner, and paper, utilizing company-approved vendors for replenishing stock Perform general maintenance of copiers, printers, and fax machines before ascertaining whether a service call is required Ensures copy room areas are clean, organized, and well-stocked Assist with compiling presentation materials which may involve: copying, scanning, printing, and binding using GBC machines More ❯

Global Financial Services Firm is hiring for a Technical Client Implementation Analyst/Specialist with strong analytical, in-depth Derivatives/Margining experience and knowledge and client services skills to be based in their London office. Financial Services experience is essential, with a strong understanding of the trading lifecycle, as well as technical skills in Python (writing queries and More ❯

Tech Services Analyst - London (Office-Based) Location: Central London Contract: Permanent Working Model: Primarily on-site (4 days a week) Start Date: ASAP A fast-growing technology company within the energy sector is seeking a Tech Services Analyst to join their internal support team based in London. This organisation is focused on accelerating the transition to a more … systems operate effectively for events Collaborate with teams in different time zones and provide handovers as needed Required Skills and Experience: Previous experience in an IT support or technical service desk role Experience supporting Mac hardware, ChromeOS, and Google Workspace Familiarity with AV systems and conferencing tools Basic understanding of TCP/IP networking Ability to follow and improve More ❯

Business Services Platform, Analyst (m f x) London Downloads Track current and historical key metrics of Partner Managers; Collect, analyze and summarize data from managers to create insightful materials; Monitor industry research and work to help produce proprietary leadership whitepapers; Prepare key presentation materials and newsletters; Collaborate with team members on LP intelligence projects and LP universe mapping; Drive More ❯

users get the best rich and relevant TV content across both free and pay services. YouView has proudly collaborated with Everyone TV to introduce Freely, a ground-breaking streaming service that is set to revolutionise free TV in the UK. Launched in April 2024, Freely offers users a seamless experience by providing a single access point to stream live … and enjoy the best of free TV on the next generation of leading Smart TVs. Our collaboration with ETV aligns with their mission of ensuring the universality of public-service television is sustained into the future. Moreover, it contributes to ensuring that the broadcasting landscape remains as competitive, creative, and inclusive as it is today. The Role YouView has … chain for all things YouView data, from providing data instrumentation and engineering requirements, gaining behavioural insights, to building data science and experimentation capabilities. We are seeking a proactive Data Analyst who is passionate about both deep-dive analysis and the foundational principles of data governance . This hybrid role requires a sharp analytical mind to turn data into actionable More ❯

Vacancy for Digital Services Performance Analyst at The National Archives 26 March 2022 Richmond upon Thames, London Full-Time Summary We are transforming our digital services at The National Archives. As part of the Digital Services department, you will work with all available digital data and, using your analytical skills, generate clear, actionable insights to help develop our business … assisting others in understanding the next steps. You will support product teams, especially user researchers, to combine the 'what' and 'why' of user behaviour, as well as product and service managers, to identify 'what good looks like' and develop hypotheses. You'll be a clear and confident communicator, able to share information across the organisation, train others, and enable More ❯