26 to 50 of 59 Service Delivery Manager Jobs in London

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance … accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service requirements ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader … with a solid foundation in network infrastructure and crisis management? We are looking for a Technical Account Manager to act as the primary operational liaison for key Service Provider clients across Northern Europe and the UK. What You'll Do Drive Incident Escalations: Act as the critical point ...

exciting opportunity for an experienced IT Service Management professional to support the day-to-day operation and continual improvement of corporate IT services. Working closely with managed service providers and third-party suppliers, you will drive service performance, oversee incident and problem management activities, deliver meaningful reporting … analysis, and help ensure exceptional service delivery across the organisation. Client Details Working for a major infrastructure organisation in central London Description Act as the operational interface between the organisation and managed service providers and third-party IT suppliers. Monitor, manage and coordinate ...

display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job DescriptionAs a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services. Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing and financial ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Lynx Recruitment are working with a growing technology consultancy specialising in cloud, AI and modern IT solutions . We are seeking an experienced Service Delivery Manager to oversee managed services across a portfolio of clients. Key Responsibilities Own end-to-end service delivery across multiple … client accounts. Act as the primary operational contact and escalation point for clients. Lead regular service reviews and manage SLAs, KPIs and service governance. Work with technical teams to manage tickets, incidents and change requests. Produce service performance reports and identify trends and recurring issues. Drive Continuous ...

track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise. About the role: As an Expert Service Delivery Manager, you will own the end-to-end service relationship for one or more of Ensono's most strategic, mainframe … centric clients. You'll be the executive face of Ensono to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms, and driving continual service improvement across a highly complex, multi-tower estate. This is a senior, client-facing role for someone ...

your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. About the roleAs Oracle Service Delivery Manager, you'll ensure our enterprise Oracle Fusion platform is stable, well governed and improving. Working with our Global Managed Service Provider (MSP), you'll oversee service performance, vendor governance and operational delivery across our Oracle Fusion platform and associated enterprise applications. This is a service governance role rather than a hands-on technical support position. The MSP delivers daily operational support, while you deliver services ...

customers. The role Are you the one clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa … Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will own the end-to-end service ...

career can go global. The roleAre you the one clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid| Contract type: Full … time | Visa Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

beyond traditional business development, building trusted public-sector relationships and managing opportunities from first conversation through to successful service delivery. Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full … support, company vehicle provided if required About the role Our client is seeking an experienced, highly organised professional to develop its Occupational Therapy assessment service across local authorities and other public-sector organisations. Broader than a traditional BDM role, you will build new and existing relationships, engage commissioners ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from design into delivery, implementation and value realisation Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational outcomes Drive operational readiness, service transition, deployment ...

oneclientscall when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: UnitedKingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa forUK | Language Requirements: Fluent/professionalEnglish … written and verbal Weare looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, youwill own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services ...

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality. ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients click apply for full job details ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take ...

Ensono is seeking an Expert Service Delivery Manager to own end-to-end service relationships for strategic mainframe-centric clients. You’ll be the executive face to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms to drive continual … service improvement. This senior role requires 8+ years ITSM experience, ITIL knowledge, and the ability to operate in multi-platform environments, including travel to client sites as needed, in a dynamic, enterprise #J-18808-Ljbffr ...

Professional Services Delivery Manager Location: Fully remote Job Type: Full-time, permanent Salary: £85,000 - £100,000 A new exciting permanent opportunity has become available for an Professional Services Delivery Manager to lead the implementation and onboarding for Enterprise clients. This role involves leading a team ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations … oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

Location: London or Birmingham Working: Hybrid My client is a global organisation looking for an experienced IT Service Delivery Manager to manage a global MSP delivering infrastructure and project services to 6,000 users worldwide. Key Responsibilities Manage and build strong working relationships with third-party suppliers … into the development of the infrastructure roadmap, ensuring it supports wider business goals. Work with internal teams and suppliers to resolve technical issues and delivery risks. You should have experience working with MSPs or outsourced technology providers, reviewing technical solutions and changes, and working within a structured change ...

Mitimes Solutions is expanding into the UK — and we're looking for our first UK- based Service Delivery Consultant to help us build a brilliant client experience from day one. This is a genuinely varied role. You'll be the technical go-to person for our UK clients … platforms work, you're comfortable in Microsoft 365, and ideally, you've supported or used PBX/VoIP/unified comms systems. ● Genuine customer service instincts — you listen well, communicate clearly, and stay calm when clients are frustrated. ● Comfortable with light commercial conversations — you don't need ...