1 to 25 of 221 ServiceNow Jobs in London

a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will … to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their … own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities. As a key part of More ❯

ServiceNow Developer Rate - £520 Clearance required: SC ACTIVE Location: London - Hybrid ServiceNow Developer We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop … and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards … and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and More ❯

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for great technically minded professionals with a … passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Role Overview This role would suit someone who has a passion for technology and enjoys working with our internal team and our customers to develop solutions to a wide variety of business problems. … You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No-one is above making the tea More ❯

ServiceNow Developers Location: UK - Hybrid (occasional travel involved) Salaries:* Developer: £50,000 - £60,000* Senior Developer: £65,000 - £75,000 Our client, one of the UK's largest and fastest-growing tech companies, is expanding their internal ServiceNow team as part of a broader organisational restructure. Following significant investment and momentum behind their ServiceNow platform, they are hiring both a … ServiceNow Developer and a Senior ServiceNow Developer to support the delivery of a greenfield implementation and ongoing development of their ITSM and ITOM services. The roles sit within a high-performing Managed Services practice, working closely with certified consultants and an implementation partner to roll out a new instance of TPSM Pro with domain separation. Key Responsibilities (for both roles … Develop, configure and integrate ServiceNow modules, with a focus on ITSM and ITOM* Work closely with internal stakeholders to gather requirements and translate them into technical solutions* Support the delivery of scalable, secure, and sustainable services in line with ServiceNow best practices* Participate in workshops, provide input on technical design, and contribute to roadmap planning* Assist in ongoing platform development More ❯

Familiarity with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯

Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

Job Description Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … personal to all of us. - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the worlds major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Groups platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring More ❯

processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience using Jira/ServiceNow would be advantageous Customer-focused attitude with a commitment to providing high-quality support. More ❯

processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience using Jira/ServiceNow would be advantageous Customer-focused attitude with a commitment to providing high-quality support. More ❯

offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. More ❯

Job Description Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply … to all of us. Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the worlds major cloud providers ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Groups platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring More ❯

primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying More ❯

primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying More ❯

the Service Lifecycle. Strong incident and problem management skills. Passion for Service Excellence with a customer-focused approach. Proficiency in configuring and administering ITSM tools like Jira Service Management, ServiceNow, ZenDesk, or similar. Excellent communication skills for technical and non-technical audiences. Project and Business Change Management experience. Preferred experience: Current ITSM certifications such as ITIL or VERISM. Technical understanding More ❯

laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding and liaising with suppliers Experience using IT service management tools, ideally ServiceNow, for logging, tracking, and resolving support tickets in line with SLAs Security awareness: Understanding of cybersecurity best practices, such as MFA, phishing prevention, and endpoint security Ability to create and More ❯

support or EUC technician roles. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobile device management (MDM) platforms (e.g. InTune, Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and More ❯

lifelong learning Pre-emptive proactive work to avoid the risk of customer escalation Nice to have: Knowledge of the Unit4 ERP product and surrounding applications Knowledge or experience with ServiceNow ITIL knowledge Experience of Web Services Working with cloud enabled servers/technology in a Saas (Azure) setting Your profile: You should be self-motivated with a positive attitude You More ❯

Business Process Architecture Manager Senior Level Full time Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

Business Process Architecture Manager | Senior Level | Full time Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … personal to all of us. Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the worlds major cloud providers ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Groups platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring More ❯

in designing workflows to implement business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods. Provides advisory to clients on their ServiceNow roadmap Actively participate in understanding customer problems. Required technical and professional expertise Extensive ServiceNow development experience Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive … experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices. Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions. Experience coordinating with other process and integration owners Fluent and written English Preferred technical and professional experience Develop relationships with technical and business leaders at the customer site to understand … the role of ServiceNow in their digital transformation vision. Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution. Large program experience leading end-to-end architecture and design Experience helping customers deploy and see the value of the products they have purchased. IBM is committed to creating a diverse environment and More ❯

Experience in IT infrastructure or managed services environments. Exposure to Agile, DevOps, or cloud transformation programmes. Technical certifications (e.g., ITIL, Agile). Proficiency with tools such as Microsoft 365, ServiceNow, or Jira. Why Join Work on mission-critical transformation projects with top-tier clients. Be part of a growing, collaborative OCM practice with global reach. Access to industry-leading learning More ❯

Service Lifecycle Quality incident and problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and Business Change Management experience Experience More ❯