101 to 125 of 125 ServiceNow Jobs in London

global technology environment. Knowledge and Service Transition Manager Key Responsibilities: * Develop and maintain knowledge management practices aligned with ITIL principles * Manage and optimise the ServiceNow Knowledge Base, ensuring content is accurate and accessible * Work with subject matter experts to capture and maintain technical and service knowledge * Support service transition activities … Experience in Knowledge Management and/or Service Transition within an IT Environment * Understanding of ITIL processes and service lifecycle concepts * Experience working with ServiceNow or similar ITSM platforms * Strong organisational and communication skills * Ability to manage multiple priorities and work collaboratively with stakeholders Knowledge and Service Transition Manager ...

counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls … external audit, compliance, and IT security. Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts). Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review). Interpret Technical ...

counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls … external audit, compliance, and IT security. Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts). Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review). Interpret Technical ...

area, in general, dovetail appropriately and remain fit for purpose. * Compile, review and present regular MI (operational reporting, global KPIs, service reporting) through PowerBI, ServiceNow and MS Products. * Guide and manage the outsourced Incident and Problem Management teams. * Ensure the Incident and Problem Management processes and templates are clear … that they are resolved and communicated in an effectively and timely fashion. * Maintaining appropriate, accurate and robust templates, processes and documentation. * Experience of using ServiceNow as a Service Management toolset. * Awareness of local and regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. ...

ServiceNow Developer - CSDM/CMDB Rate - £475 - £525 per day Inside IR35, total to umbrella Duration - 6 months initial Location - London (Twice a week on site) Additional ServiceNow developer resource to complement in-house developer to assist with the Hardware Asset Management and Software Asset Management projects click apply ...

Title :SPMServiceNow Location : Glasgow, UK Mode Of Work :Contract JD: In thisrole, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within theSPMmodule, configuring and customizing the out of box system to meet the business needs, troubleshoot issues, and provide ongoing support to a variety ...

ITSM Consultant (ServiceNow or Halo) Remote (UK-based) Occasional travel to London & client sites £70,000-£75000 depending on experience Exalto consulting are currently recruiting for a permanent ITSM consultant this is servicenow or Halo, this will be remote working and paying £70,000-£75,000 depending on experience click ...

design, build, automate, and operate cloud network services at scale. The role includes DNS as a Service offering, IP Address Management (IPAM), integrations with ServiceNow, FinOps automation (including tagging), Terraform-based infrastructure as code, and policy as code for compliance. Youll partner with Operations, Security, FinOps, and Platform Engineering … manage IPAM across GCP and hybrid networks; maintain authoritative inventory of IP allocations, subnets, and DHCP scopes. Integrate IPAM with provisioning pipelines and ServiceNow for streamlined requests and approvals. Automation & Integrations Develop automation for provisioning, changes, tagging, and governance using Python (and optionally Go) and CI/CD pipelines. Build ...

style="" b span style="" b JD:/b/span/b/p p style="" b span style="" In thisrole, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within theSPMmodule, configuring and customizing the out of box system to meet the business needs ...

ITIL/ITSM maturity assessments Strong working knowledge of ITIL v3 and/or ITIL 4 practices Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) ITIL 4 Managing Professional or Strategist certification Experience working with regulated or professional services clients preferred Excellent stakeholder management and documentation … know the year of experience you got in below skills: ITIL/ITSM maturity assessments : ITIL v3/ITIL 4 : ITSM tools (ServiceNow, BMC, Jira Service Management) : ITIL 4 Managing Professional or Strategist : Stakeholder management : Certification ...

ServiceNow Test Engineer Remote 45-60k Our client, a Leading consultancy is looking to hire a QA Automation Engineer/Tester. The successful candidate will work closely with other QA Automation Engineers/Testers to drive efforts to build up a robust automation test framework, automation test suites … best practice standards up to date, along with supporting documentation for service support, on boarding and maintenance. Experience and Technical skills required: Hands-on ServiceNow experience Previous experience in a similar QA/Testing role Solid experience with Playwright Experience with Cypress or Selenium based testing frameworks. Writing automated tests ...

Senior ServiceNow Technical Consultant - SecOps (SIR/VR) Location: UK-Based Remote with Occasional Onsite Travel Salary: £50,000 - £100,000 (dependent on experience) I'm looking for a Senior ServiceNow Technical Consultant with deep expertise in Security Incident Response (SIR) and/or Vulnerability Response (VR) We're seeking ...

Define and embed reusable resilience architecture patterns, standards and improvement processes in collaboration with technology teams Use production incident and vulnerability data, managed through ServiceNow, to drive resilience improvements and architectural best practice Lead strategic resilience initiatives including recovery objectives, large-scale failure scenarios, and integrated risk management using ServiceNow … more domains: Application, Infrastructure/Cloud, Security, or Data Experience with DevOps, CI/CD, automation, containers, and cloud-based architectures Knowledge of the ServiceNow platform, particularly Continual Improvement Management (CIM) and Integrated Risk Management (IRM), is highly desirable ECS Recruitment Group Ltd is acting as an Employment Business ...

Experience of SecOps (Security Operations) implementation 5+ years experience developing on ServiceNow Experience of at least 1 implementation Security Incident Response (SIR) and Vulnerability Response (VR) Experience with analysing and understanding complex, custom ServiceNowenvironments Experience running technical workshops, creating technical designs and recommending solutions aligned to ServiceNow best practice SecOps ...

Experience of SecOps (Security Operations) implementation 5+ years experience developing on ServiceNow Experience of at least 1 implementation Security Incident Response (SIR) and Vulnerability Response (VR) Experience with analysing and understanding complex, custom ServiceNowenvironments Experience running technical workshops, creating technical designs and recommending solutions aligned to ServiceN click apply ...

Your new company Tier 1 Bank Your new role This job is essentially about keeping the bank's technologysystems running smoothly and quicklyresponding when something goes wrong.Think of it like being part of a central ...

This award-winning Digital Transformation Agency is looking for a Digital Support Manager for a key role within the business, being the main point of contact for their clients and leading their hosting and web ...

Informatica, Appworx, WebDB and Global scape Responsibilities will be :- Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow/client approved ticketing platform. Partner with the client to update documentation using the client Standard Documentation process - to define standard operating processes for incidents … upgrades, such as CI/CD tools, Spotfire, PostgreSQL and Dataiku. Material Break fixes, change requests that require code changes must be performed using ServiceNow, tracked through to conclusion and appropriate SLAs measured. Incident Management: Provide proactive incident Management support from discovery through successful closure of the incidence Provide subject ...

compliant. Drive planning, milestones, RAID and reporting, keeping stakeholders aligned on progress, risks and decisions. Ensure operational readiness and smooth implementation, including change submissions (ServiceNow/CAB) and clean handover back into BAU. What we're looking for Proven Infrastructure Project Manager background - comfortable delivering upgrades, decommissions, migrations and similar … able to speak the language and challenge where needed. Solid experience working with ITSM and change processes (e.g. raising and managing changes in ServiceNow, CAB/change approval). Confident stakeholder manager, able to bring product owners, infra teams and vendors together to get things delivered. Able to juggle ...

e.g., mapped drives, Outlook signatures). Manage inventory and coordinate with mailroom for device logistics. Escalate technical issues promptly and maintain accurate records in ServiceNow\Management Studio. Leveraging Management Studio (migration tool), to provide transparency on migration progress. Collaborate with planners and report progress or blockers during daily stand-ups. … Director, VMware vSphere, and MS Teams. Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks. Proficiency in ServiceNow and workflow visualization tools. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this ...

Recruitment Consultant or above ServiceNow (Contract Desk) | London, Cheapside Hybrid | Salary dependent on experience Your New Role and Team: You will specialise in placing ServiceNow professionals across the private sector in London. Your focus will be on building and growing a dedicated ServiceNow contract desk, working closely with clients looking … expertise across the full ServiceNow ecosystem including development, administration, architecture, ITSM/ITOM/HRSD modules and platform leadership.Experience in technology contract recruitment is essential, and previous exposure to ServiceNow or adjacent digital transformation markets is highly advantageous. You'll receive comprehensive training and ongoing support from a highly experienced ...

User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum | I’m currently supporting a large UK organisation on a major transformation programme. They’re looking for a User Researcher to lead hands-on research across workflow-heavy, enterprise ServiceNow journeys (including portals, catalogues, knowledge and automation). The role … month in London.Requirements Planning and running qualitative and quantitative user research Working closely with Product Owners, BAs, designers and engineers Shaping journeys across ServiceNow modules (ITSM/HRSD/CSM environments) Communicating insight clearly to both technical and senior stakeholders If this is a role that suits your background available ...

A leading financial services organisation is currently seeking an experienced PMO Lead to support a large-scale Anti-Financial Crime transformation programme . This role will operate at programme level , providing hands-on leadership across ...

teams, HR/Reward, Employment Policy, and business units. Manage and influence cross-functional stakeholders, including senior leaders and domain experts. Work closely with ServiceNow product owners, developers, and platform teams to ensure requirements, design decisions, and change processes flow effectively across workstreams. Establish and maintain robust project controls: RAID … functional technology or HR transformation programmes. Demonstrated ability to manage multiple concurrent workstreams in a structured and disciplined way. Experience working with or alongside ServiceNow teams (HRSD experience highly beneficial). Skilled at communicating with business and technical stakeholders, translating between both where necessary. Comfortable working in fast-paced, ambiguous ...

Data Resilience Engineering Lead (Contract) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities ...