26 to 50 of 290 ServiceNow Jobs in London

rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and More ❯

rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and More ❯

interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office More ❯

current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI. Wider complimentary skills such as AWS, Google, Azure, ServiceNow certs and SRE are desirable but not compulsary More ❯

interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office More ❯

problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and More ❯

development. Skills we can't do without: Leadership, problem-solving, and analytical skills. Experience with cloud and application technologies (AWS, Azure, Google, Salesforce, Pega, ServiceNow, SAP). Proficiency in at least one hyperscaler platform. A good understanding of, or certification in, TOGAF (or equivalent framework) and its application to customer More ❯

counting of, applicable contractually obligated Resource Units Actively collect, interpret and operationalize data from all available sources - monitoring and management tools, ITSM tools (e.g. ServiceNow) team resource utilization, the customer and other sources Actively drive scheduled internal and external operations meetings - based on the use of agendas, meeting preparation, effective More ❯

desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯

ServiceNow Developer (HRSD and/or CSDM specialist) 6 months Remote Inside IR35 - Umbrella Only Skills required Extensive ServiceNow development experience Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow HRSD and/or CDSM aligned with ServiceNow best practices. Experience More ❯

ServiceNow Developer (HRSD and/or CSDM specialist) 6 months Remote Inside IR35 - Umbrella Only Skills required Extensive ServiceNow development experience Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow HRSD and/or CDSM aligned with ServiceNow best practices. Experience More ❯

ServiceNow Administrator/ServiceNow Developer - Configuration, Customisation, Administration, ITSM, ITAM, CSM, FSM; Business Engagement, Process Design, UAT, Metrics & Analysis. Permanent, Remote/Hybrid (1-2 days in office per week) (UK Wide) with operational hubs in City of London, West London & Edinburgh). £70k - £80k +Benefits. ServiceNow Administrator required by … with clients in both the public and private sector. Working within the technology team you will be responsible for designing and enhancing the existing ServiceNow solution based upon business requirements, undertaking the necessary configurations and subsequent administration of the platform and its various modules. The ServiceNow platform is currently installed More ❯

work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The ServiceNow Application Developer Role We are seeking a skilled, detail-oriented, and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be … highly self-motivated and responsible for daily interactions with business stakeholders to fully understand needs and deliver quality solutions using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively across departments. What … Support and Training: Act as L3 escalation support, write technical documentation, define user interfaces, assist in testing, and create training materials. Stay updated with ServiceNow developments and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and maintain documentation of processes, configurations, and workflows. Impact More ❯

Technical Manager - ServiceNow - (Financial Services) Location: London Other locations: Primary Location Only Date: Mar 22, 2025 Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. … that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your … projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Your key responsibilities Be empowered to lead a range of projects/initiatives to More ❯

to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in More ❯

to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in More ❯

to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in More ❯

SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to More ❯

Tracking and documenting service calls in the global system. Meeting SLAs through timely ticket management. Diagnosing incidents and participating in problem-solving groups. Using ServiceNOW for incident management and continuous improvement. Qualifications for Success: Experience in an IT organization, preferably in End User Support roles. Strong interpersonal skills supporting diverse More ❯

off hours support is required. Bachelor's Degree in Computer Science or related technology discipline. Preferred Financial markets, trading and clearing systems. Experience with ServiceNow, particularly Incident, Ticket and Change modules. Reporting and analytics with Tableau, or similar such as Power BI. Proficiency with Microsoft Office Suite and the ability More ❯

alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication More ❯

Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades Regional escalation point of contact for IT More ❯

be able to liaise across multiple areas of the business to support incidents, problems, and requests. Responsible for answering IT requests via Tickets in ServiceNow, phone, email, live chat, or instant message and explaining solutions in technical and nontechnical terms. Successfully supporting the business (onsite, phone and remote) with comprehensive More ❯

Release and Deployment Management processes and best practices. Experience with Change Management and managing Requests for Change (RFCs). Proficiency with tools such as ServiceNow, Ability to develop and manage release documentation, schedules, and post-implementation reports. Knowledge of Definitive Media Library (DML) management and access controls. Understanding of SACM More ❯

and outcomes Growth mindset with an ability to work with a diverse and global team Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing More ❯