26 to 50 of 143 ServiceNow Jobs in London

underwriting applications. Proven vendor management skills, ideally with offshore MSPs. Familiarity with Agile/DevOps ways of working, including Azure DevOps. ITIL knowledge and ServiceNow experience. Ability to coordinate delivery and support without direct line management responsibility. What Will Make You Stand Out Demonstrated success in managing application service delivery ...

Administrator experience to include: Supporting BAU service operations, ensuring tickets are logged, updated, and progressed appropriately Experience working with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum Daily ticket queue checks, including triage, and updates. Experience in coordination across Incident, Change, and Problem Management processes CAB experience/ ...

Glacier, IAM, CloudWatch, KMS) Strong experience managing incident, problem, and change management processes Proficiency with Git, Jira, Confluence, and ServiceNow Proven ability to engage effectively with senior stakeholders and end users, building trust and credibility quickly Strong written, verbal, and presentation skills with excellent attention to detail Highly organised, self ...

Unix coding Scripting knowledge AGILE JIRA Communicate with impact and empathy and adapt style to suit the situation OpenText Service Manager and/or ServiceNow report creation knowledge Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material) AWS infrastructure ...

ServiceNow Chief Architect To 190k base ServiceNow Flex Location A unique opportunity to join a global ServiceNow Partner to lead the ServiceNow tech capability as UKI Chief Architect for the ServiceNow practice. This is a newly created role, you will work at CXO level, support the ServiceNow business as tech … leader, you will focus across Client delivery Enablement Practice Dev GTM activities Bids In essence you will be the lead authority on all ServiceNow engagements from a tech/design leadership perspective True leadership role Financial services experience is a benefit, but not essential To 190k base/bonus/ ...

PowerShell, Bash, Python, Azure, Application Support, JIRA (or Servicenow) This is a truly excellent opportunity to join a very successful business working in the financial sector! The role will simply be to provide support to client's technical issues, and work closely with the delivery teams. It could suit ...

Tier 2/3 escalation. Demonstrated ability to restore critical IT services, validate recovery actions, and ensure that all activities are thoroughly documented in ServiceNow and MI dashboards. Experience in problem management, change management, and service continuity planning. Knowledge of IT Service Management (ITSM) in secure environments, such as Defence ...

coordination across Change, Incident and Problem management – ideally working within a Legal, Insurance or Financial Service environment Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum CAB experience/Change Advisory Board ICP facilitation/Integrated Change Process - Run the calls and maintain reviews. Work with Infrastructure ...

teams Experience working in Agile/hybrid delivery models Nice to have: Experience with EAM or asset platforms (e.g. Maximo, SAP PM, IFS EAM, ServiceNow Asset Management) Cloud architecture experience (AWS, Azure, GCP) Knowledge of data governance and asset data quality frameworks Reasonable Adjustments: Respect and equality are core values ...

Charity- Essential Experience Extensive experience in software testing within agile delivery environments Hands-on experience testing enterprise ERP/CRM platforms (Oracle, SAP, Siebel, ServiceNow, Microsoft Dynamics 365) Strong understanding of web platforms, integrations, and cloud-hosted services (AWS) Excellent defect management, traceability, and risk-based testing skills Demonstrated experience ...

ITSM Consultant (ServiceNow) Remote (UK-based) | Occasional travel to London & client sites £30,000-£50,000 We're looking for an ITSM Consultant to join a growing digital transformation consultancy delivering ITSM and ESM implementations for major UK organisations across sectors including financial services, government and defence. This role … ideal for someone with strong experience as a ServiceNow Administrator who's ready to take the next step into a client-facing consulting role, working on larger-scale, enterprise ServiceNow environments. The Role You'll work alongside experienced consultants, taking ownership of defined areas of delivery while developing your consulting ...

global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite … Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients ...

Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career … exciting ways The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. ...

ITIL/ITSM maturity assessments - Strong working knowledge of ITIL v3 and/or ITIL 4 practices - Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) - ITIL 4 Managing Professional or Strategist certification - Experience working with regulated or professional services clients preferred - Excellent stakeholder management and documentation ...

Hardware Support Ticketing system experience Willing to learn Troubleshooting mindset Excellent customer service skills Desirable skills - 1st/2nd Line Support Engineer: Azure Intune ServiceNow Certifications Professional services experience If you are keen to progress and work your way up the ladder within an organisation then please apply with ...

Knowledge of Windows or MacOS operating systems. Strong interpersonal and communication skills. Customer-focused mindset with ability to explain technical concepts clearly. Familiarity with ServiceNow, Active Directory, Office 365, Google Suite, Slack, Zoom, and VPN basics. Why Apply? This is a great opportunity to step into a junior IT support ...

people management responsibilities. Required Experience Essential: Proven experience delivering IT or Service Desk related projects Experience working with Service Desk platforms such as ServiceNow or similar tools Understanding of IT service environments and support operations Ability to manage third party suppliers or managed service providers Working knowledge of project management ...

hybrid observability. Experience with: APM platforms: Dynatrace, AppDynamics, Datadog Logging platforms: Splunk, ELK/Opensearch, CloudWatch Logs Metrics & telemetry: Prometheus, Grafana, OpenTelemetry Event management: ServiceNow, PagerDuty, Moogsoft, BigPanda Strong knowledge of instrumentation for distributed systems, microservices, containers (EKS, ECS), serverless workloads, and legacy systems. Migration & Architecture Skills Proven experience supporting ...

multi-client environment Remote management experience Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project ...

technical roles Strong hands-on experience with observability platforms such as Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent Solid expertise in Event Management and OpenTelemetry Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering and presenting ...

technical roles Strong hands-on experience with observability platforms such as Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent Solid expertise in Event Management and OpenTelemetry Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering and presenting ...

record all customer communications using the appropriate Service Desk software New IT Asset (Desktop, Laptop, Printers) installation and configuration for new users. Monitoring of Servicenow ticket queues daily and aim to achieve 100% SLA performance. Labelling & tagging of all IT assets and record tracking. Frameworks, Boundaries, & Decision-Making Authority: Adherence ...

offshore or third-party vendors in an application support or service ownership capacity. Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will ...

gathering, process mapping (BPMN/Visio) Significant practical PM experience running multiple packaging streams concurrently. Experience of change & release management processes (ITIL or equivalent), ServiceNow or Jira. Scripting/automation skills (PowerShell, Batch, VBScript) to support packaging and self-service. Virtualisation experience (App-V sequencing, MSIX conversion, Citrix ...

reduce audit friction and improve practises, we want to hear from you! What We're Looking For: Proficiency in C#, SQL, Azure DevOps, ServiceNow, and Jira. knowledge of Change Management, Audit Compliance. Experience in Risk Assessment, Documentation, and Control Implementation. Ability to translate technical concepts into clear narratives ...