GBS & BPO Programme Manager
- Hiring Organisation
- BDO LLP
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
/BPO service delivery with strategic business priorities and transformation objectives Handle program escalations, ensuring effective resolution within agreed timelines Drive clear and consistent communication across internal teams, external partners, and vendors Ensure delivery excellence while maintaining focus on continuous improvement and value realisation About you: Proven experience in program … Deep understanding of GBS/shared services and BPO operating models Strong vendor management capabilities with solid commercial acumen Excellent stakeholder management and executive communication skills Demonstrated ability in problem-solving and decision-making in complex environments Data-driven mindset with strong analytical and reporting skills Experience ...