Programme Service Design Lead
- Hiring Organisation
- 17918
- Location
- London, United Kingdom
BPMN , Lean , Six Sigma , and L2-L4 process modelling frameworks Experience aligning service design to Target Operating Models (TOMs) Ability to balance governance, risk management, and delivery pace Strong planning, prioritisation, and workstream management skills Experience leading and developing multi-disciplinary onshore and offshore teams Excellent stakeholder management, influencing, and relationship-building skills Strong analytical and decision-making capability in complex environments Experience defining process performance measures, benefits baselines, and benefits realisation approaches Knowledge of service design, process mapping, and business architecture tools Ability to establish high-performing teams and effective ways of working Strong ...