Site Reliability Engineer Remote - Canada, Americas / Engineering We offer The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly … as a whole as we continue to grow. Here's what you'll be responsible for: Maintaining global Tyk Cloud within SL(A / I / O)s you will help to define Identifying reliability issues and working together with your squad to solve them Identifying … Operating Prometheus and Grafana Operating logging collection and analysis systems Working hours within 16:00pm - 4:00am UTC Skills: Kubernetes & containers (advanced) AWS / EKS (advanced) Linux (advanced) Terraform and IaC in general (proficient) Helm (proficient) Go and / or Python (familiar) MongoDB (or similar) Redis More ❯
opportunity to move among squads within the tribe. Job responsibilities Maintain and improve our AWS cloud infrastructure to ensure the bank's 24 / 7 operation with a focus on stability, performance, security and compliance. Maintain and improve stability, security and performance of connectivity for our customers, in … well as in-between Chase and third parties. Maintain, design and create automation scripts and tooling using a variety of programming languages (Bash / Python / Go) as necessary. Maintain and build a cloud platform for application developers and provide support to improve their SDLC and … as-code technologies (we use Terraform with AWS). Strong knowledge and operating experience in at least one CDN provider (such as Akamai / CloudFlare). Familiarity with network monitoring and diagnostic tools. Optimize network performance through continuous analysis and improvement of connectivity patterns. Strong understanding of network More ❯
smart people working with a sense of urgency and intensity - this is for you. The role: Real-time controls interface for machinery Live / historical data logging & plotting Detailed logging & error handling for client / server Error stack traces Notification & warning system Socket API connection for … teams to give ability to develop & modify each system quickly Core skills: 3+ years of professional experience Typescript Node.js Next.js Compiled language (Go / Rust / C / Zig) MySQL Docker & Docker Compose Airgapped Systems CICD Deployment (AWS & Self Hosted) Distributed & modular monolith TCP/IP socket management (compiled language) Wireguard General IT infrastructure - Network switches, machine backups, ssh, etc. Specifics: £k Salary depending on experience Significant share options as part of the early team In-person work at our HQ in Bermondsey, South-East London Flexible time More ❯
our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays / Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write … practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as … to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research / using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration / deployment, LDAP, ADSI. More ❯
and unique environments with mixed applications and protocols required Experience with containers, orchestrators like Kubernetes, Docker, Linux, Cloud Providers (AWS, Azure, GCP), CI / CD, Terraform, Ansible, Container Registries, Serverless a plus Existing knowledge of, and experience with public cloud platform (XaaS) features, capabilities, and best use Required … experience with TCP/IP, and knowledge of Security Protocols and Procedures (IPSEC / SSL-VPN / NAT / GRE) Knowledge of Cloud infrastructure- ability to effectively deploy and manage cloud environments and integrate technologies that are part … drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS / MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of More ❯
and unique environments with mixed applications and protocols required Experience with containers, orchestrators like Kubernetes, Docker, Linux, Cloud Providers (AWS, Azure, GCP), CI / CD, Terraform, Ansible, Container Registries, Serverless a plus Existing knowledge of, and experience with public cloud platform (XaaS) features, capabilities, and best use Required … experience with TCP/IP, and knowledge of Security Protocols and Procedures (IPSEC / SSL-VPN / NAT / GRE) Knowledge of Cloud infrastructure- ability to effectively deploy and manage cloud environments and integrate technologies that are part … drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS / MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of More ❯
Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web / live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers … the root cause of an issue. • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach / mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools / … globally, there is no after hours on-call or mandated overtime in this role. BASIC QUALIFICATIONS • 2+ years of relevant experience • Advanced knowledge / experience on troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig / nslookup, cURL, tcpdump / wireshark and More ❯
customer's specific requirements are fulfilled. Customers consult you about their plans and problems through various contact channels including telephone, email, and web / live chat. You listen carefully to fully understand each customer's concerns and requirements. You guide customers by sharing facts that are backed by … may also develop & host training, create technical articles, star in how-to videos, present at AWS events, participate in new hiring, write tools / scripts, or work with leadership on process improvement and strategic initiatives. At AWS, your contributions can bring significant positive impact to colleagues and customers … the following activities: You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web / live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. More ❯
Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web / live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers … the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach / mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools / … you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work / Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why More ❯
HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training) Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries … and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and … a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate More ❯
HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training) Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries … and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and … a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in More ❯
distributed team through self-discipline and self-motivation. Additional skills that you might also bring Experience with graphics stacks Good understanding of networking - TCP/IP, DHCP, HTTP / REST Basic understanding of security best practices in IoT or server environments Good … communication skills, ideally public speaking experience IoT / Embedded experience - from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services Some experience with Docker / OCI containers / K8s What we offer you Your base pay will depend on various More ❯
and software projects Overall management and responsibility for the efficient handling of support requests The ability to conduct and participate in client meetings / system demonstrations Remote support for clients regardless of location Software installation, desktop imaging, software inventory, and monitoring Configuration and installation of physical and virtual … servers Administration and configuration of Cisco Networking devices (Switches / Firewalls) Qualifications The successful candidate should have the below: Minimum of 3 years' experience delivering 2nd / 3rd level IT Support Professional manner with excellent communication skills Experienced in installing, supporting, and troubleshooting: Windows 11 Microsoft … Office 365 Exchange Active Directory Networking (DNS, DHCP, TCP/IP) VMware / Hyper-V Remote Access tools Able to work under pressure and to listen and interpret customer needs accurately in a positive attitude Able to plan own time effectively Additional More ❯
and Media Composer Adobe Creative Cloud, Blackmagic Resolve, 3rd party plugins for all applications Video standards e.g. SD, HD, UHD, HDR, NDI, SRT / Resolutions / Frame Rates Video Compression such as XDCAM50, MPEG2, MPEG4 / AVC, XAVC, DNx, ProRes etc. Thorough understanding of … and Teradici PCoIP support Knowledge of VMWare & Virtualisation implementation and management File system administration (NFS, CIFS, SMB) Network infrastructure understanding (switches, routers, firewalls, TCP/IP, DNS) File acceleration applications using Aspera and Signiant products Knowledge and experience using Azure or AWS Experience and … and post production environments Experience of Digital Cinema Projection, server equipment, digital cinema standards, 3D, 4K and integrated media blocks Experience of storage / archive technologies such as Facilis Terrablock, Object Matrix MatrixStore & XenData LTO Archive Understanding of the real-time technologies supporting IPTV solutions such as DVB More ❯
and Media Composer Adobe Creative Cloud, Blackmagic Resolve, 3rd party plugins for all applications Video standards e.g. SD, HD, UHD, HDR, NDI, SRT / Resolutions / Frame Rates Video Compression such as XDCAM50, MPEG2, MPEG4 / AVC, XAVC, DNx, ProRes etc. Thorough understanding of … and Teradici PCoIP support Knowledge of VMWare & Virtualisation implementation and management File system administration (NFS, CIFS, SMB) Network infrastructure understanding (switches, routers, firewalls, TCP/IP, DNS) File acceleration applications using Aspera and Signiant products Knowledge and experience using Azure or AWS Experience and … and post production environments Experience of Digital Cinema Projection, server equipment, digital cinema standards, 3D, 4K and integrated media blocks Experience of storage / archive technologies such as Facilis Terrablock, Object Matrix MatrixStore & XenData LTO Archive Understanding of the real-time technologies supporting IPTV solutions such as DVB More ❯
SIEM tools is. A strong understanding of technical IT concepts is required, including: Windows and Linux operating systems and system administration Networking, including TCP/IP and other common protocols Microsoft Active Directory Command line interfaces and scripting Understand the role, benefits / downsides, and standard use cases of technical security products, such as firewalls, anti-virus, web proxies, SIEM, IDS / IPS, DLP, and EDR. Familiarity with vulnerability scanning and penetration testing tools and techniques. Qualifications: A university degree in one of the following fields is preferred (but … not required): Cyber / Information Security, Digital Forensics, Ethical Hacking Computer Science, Software Development, Network Engineering Mathematics, Physics and other STEM subjects Other desirable certifications include : CISSP / CEH, CREST, OSCP / Security+, Network+, CySA+ / Vendor certifications for Microsoft, Linux, cloud More ❯
Linux Systems Administrator - Intermediate - Financial / Banking Working in a busy and vibrant Financial / Banking environment, candidates will have a minimum of 2+ years Red Hat Linux systems Administration with some Scripting - Bash / Python - and ideally some SQL / Database … to learn new skills. Responsibilities and Duties Monitor and support live trading platforms during operational hours. Participate in a support rota of early / late shifts supporting exchange hours 7am - 6.30pm to provide 1st and 2nd line support for IT infrastructure. Responsible to log, categorise, and prioritise IT … or security alerts to resolution or triage and escalate as necessary. Manage and respond to queries / tickets sent to the infrastructure team from both internal teams or external clients. Assist in the installation, configuration, and maintenance of Linux-based Servers and systems. Perform regular system updates, patches More ❯
infrastructures. Excellent technical skills and possess the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365 / Azure / Security, CCNA. Good people management skills, with experience providing hands-on technical team leadership. Technical Skills Experience with Microsoft … of security principles and their application. Strong understanding of Windows Server Operating Systems and Hypervisors. A strong understanding of networking concepts and protocols (TCP/IP, VLAN, VPN, BGP, OSPF, etc.). Solid knowledge of network security concepts, including firewall configuration, VPN setup, and … Management and Monitoring Systems i.e., Datto RMM, TeamViewer Strong understanding of common desktop operating systems, i.e. Windows and MacOS Good experience with laptop / desktop hardware troubleshooting General knowledge and troubleshooting of smartphones Experience using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning) Why More ❯
london, south east england, united kingdom Hybrid / WFH Options
Syntax Integration Limited
infrastructures. Excellent technical skills and possess the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365 / Azure / Security, CCNA. Good people management skills, with experience providing hands-on technical team leadership. Technical Skills Experience with Microsoft … of security principles and their application. Strong understanding of Windows Server Operating Systems and Hypervisors. A strong understanding of networking concepts and protocols (TCP/IP, VLAN, VPN, BGP, OSPF, etc.). Solid knowledge of network security concepts, including firewall configuration, VPN setup, and … Management and Monitoring Systems i.e., Datto RMM, TeamViewer Strong understanding of common desktop operating systems, i.e. Windows and MacOS Good experience with laptop / desktop hardware troubleshooting General knowledge and troubleshooting of smartphones Experience using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning) Why More ❯
Job ID: Amazon / Slovakia / s.r.o. As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees' in our Bratislava offices, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon's ITS … QUALIFICATIONS - High school diploma or equivalent - Excellent customer facing skills - 1+ years of technical experience in a corporate environment supporting Windows, Mac and / or Linux - 1+ year of experience troubleshooting skills in a multi-user high availability environment - 1+ year of experience with PC hardware troubleshooting, repair … procedures and technology - Proficient in English. PREFERRED QUALIFICATIONS - Bachelor's degree in Computer Science or IT related field - CompTIA A+, CompTIA Network+, Cisco / CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience with client, server and network services DNS, DHCP, OSI Model and More ❯
as WSUS and SCCM. Proficient in Windows Active Directory Management. Good working knowledge of Microsoft Exchange Server. Understanding and working knowledge of LAN / WAN networks, TCP/IP protocols, and DNS / DHCP. Ability to produce detailed, accurate design More ❯
Ruislip, London, United Kingdom Hybrid / WFH Options
Reed Technology
as WSUS and SCCM. Proficient in Windows Active Directory Management. Good working knowledge of Microsoft Exchange Server. Understanding and working knowledge of LAN / WAN networks, TCP/IP protocols, and DNS / DHCP. Ability to produce detailed, accurate design More ❯
Job Title - IT Systems Support Analyst Department / Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide … all levels of support and build to PC, Servers, LAN, WAN, WLAN, F / Walls and Telephone Systems within the company, as well as assisting line managers to review / document and enhance the company's current infrastructure. The ideal candidate should have a proven history … team and individually, be flexible, communicate well with colleagues and clients and be able to respond efficiently and professionally when under pressure. Responsibilities / Duties: Maintain adequate service levels for the Company Business systems users Ensure the integrity / security of the Company's information resources More ❯