Cloud Switching BE Escalation Engineer
- Location
- Greater London, England, United Kingdom
product‐quality feedback, supportability improvements, documentation, training, and prevention of recurring issues. Minimum Qualifications 5+ years of in‐depth experience with IOS‐XE / Catalyst switching, cloud‐managed switching, enterprise networking, escalation engineering, or TAC. Strong Layer 2 and Layer 3 troubleshooting skills across VLANs, trunks, STP, EtherChannel … / LACP, ARP, DHCP, routing, multicast, and packet analysis. Experience in routing and switching protocols such as OSPF, BGP, IS‐IS, STP, VLAN, MPLS, EVPN, TCP / IP, DHCP, and HTTP. Demonstrable ability to debug sophisticated systems, distinguish product defects from configuration ...