1 to 25 of 34 Technical Support Engineer Jobs in London

Flexible benefits such as season ticket loans, discounted gym memberships, and a cycle to work scheme. Professional career development opportunities through the Multiplex Learning Academy. Flexible work arrangements to support work-life balance. Who we're looking for: Our people are united by a belief in outperforming in everything we do. What is the overall job? The Technical Support Engineer supports all users by investigating and resolving End User Computing hardware, application, and software issues from level 1 to level 3. The role reports to the IT Technical Support Manager and involves delivering IT support related to end user compute, including processes, procedures, and technologies within Multiplex IT. It is customer-facing … accordance with SLAs. Recommending system modifications and identifying continuous improvement opportunities. What do I need to be successful in this role? Experience within an IT organization, preferably in a Technical/End User Computing Support role. Excellent interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills, with attention to detail. Expertise More ❯

Contract Permanent Location London Are you a highly skilled Second Line Technical Support Engineer looking to advance your career by joining an MSP to work on a permanent client secondment in Central London? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. … people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to work in an office environment as part of our client's technical team in London on a full-time onsite secondment. Reporting to their Senior … Firewalls (Palo Alto), VMware vSphere, Hyper-V, SAN, Citrix, SQL Server, Aruba/Extreme Wireless, PRTG network monitoring Virtualisation practices from a build, install, configure level through to standard support A good grasp of TCP/IP networking The ability to install and decommission a range of hardware Including laptops, printers, PC's, monitors, servers and network equipment Great More ❯

Technical Support Engineer - Transform Your IT Career! 6 Month Fixed-Term Contract | London | Hybrid Working Ready to Power Innovation at a Leading Consultancy Company Join our prestigious consulting company and become the technology hero our brilliant minds depend on! We're seeking a dynamic Technical Support Engineer to join our London team and make … We're proud to be an equal opportunities employer, celebrating diverse perspectives that elevate our work to the highest standards. The Role That Will Energise Your Career As our Technical Support Engineer, you'll be the tech wizard behind our success! You'll serve as the go-to IT expert, ensuring our talented professionals have seamless technology … experiences that enable them to focus on what they do best – delivering world-class economic consultancy. What You'll Be Doing: Lead the charge as the primary technology support contact in our vibrant London office Expand your reach providing remote technical support across our entire EMEA region Master the latest tech configuring, installing, and troubleshooting cutting-edge More ❯

thrive in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support is provided via on-site customer shift rotations or dispatched to customer sites as part of regional shift rotations at Thrive offices. Representatives are the face of the company, so professionalism, strong problem-solving skills, and quick learning of new technologies are essential. Responsibilities Handle diverse computing environments across various business clients Analyze and document unfamiliar … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯

working in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity. About the Role: The Technical Support Engineer will serve as a key advisor and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands … on support for computer systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide remote technology support across our EMEA region. Configure, install, and troubleshoot all standard software applications on laptop … computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/video conferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best practices. Respond to and resolve technical issues in accordance with established More ❯

in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work in the heart of the City of London If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level Technical Support Engineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an … important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge is More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the … role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯

Narvar is growing! As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯

the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯

Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness More ❯

Technical Support Engineer - Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a … natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you … have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings More ❯

3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. Supporting … business critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rd line/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should include any of the following … to work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line Technical Support More ❯

Technical Support Engineer - Graduate Considered An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Technical Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll have … that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. If you're eager to grow your career in a dynamic, fast-paced environment, we would love to hear from you. Location: Central London … days in office/2 days remote Salary: £28,000 - £35,000 + healthcare, pension etc. Requirements for Technical Support Engineer - Graduate Considered Top academics including a minimum 2.1 bachelors from a leading University in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on More ❯

TSP is partnered with a leading utility scale solar services business looking to grow its O&M technical function. This business covers the the whole of Europe & is responsible for over 2GW of operating solar assets. In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. … This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams to troubleshoot & resolve complex performance issues as quickly and effectively as possible. If there is a problem out in the field that … the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard new sites and build out SOPs to ensure the efficient day-to-day running of More ❯

TSP is partnered with a leading utility scale solar services business looking to grow its O&M technical function. This business covers the the whole of Europe & is responsible for over 2GW of operating solar assets. In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. … This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams to troubleshoot & resolve complex performance issues as quickly and effectively as possible. If there is a problem out in the field that … the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard new sites and build out SOPs to ensure the efficient day-to-day running of More ❯

TSP is partnered with a leading utility scale solar services business looking to grow its O&M technical function. This business covers the the whole of Europe & is responsible for over 2GW of operating solar assets. In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. … This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams to troubleshoot & resolve complex performance issues as quickly and effectively as possible. If there is a problem out in the field that … the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard new sites and build out SOPs to ensure the efficient day-to-day running of More ❯

Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues. Act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Readiness: Lead in building communities with peer delivery roles. Share knowledge through readiness programs, technical coaching, and mentoring. Professional Development: Deepen your technical and professional skills to … product defects. Help develop automation techniques and diagnostic tools to drive product improvements. Qualifications Bachelor's degree in Computer Science, Information Technology (IT), or related field, with experience in technical support, consulting, or IT. Or extensive experience in technical support, consulting, or IT. Or equivalent experience. Knowledge of Cloud PC, AVD, RDS is a plus. Fluent More ❯

Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement … of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an … important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your More ❯

looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯

looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯

about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled Tier 4 Technical Support Engineer to join our Customer Experience … CX) organization in London. Tier 4 Technical Support Engineer is the highest level of technical support at monday.com. Our Tier 4 Technical Support Engineers act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data … and expertise. This role requires more than technical troubleshooting - it calls for strong stakeholder management, cross-functional communication, and the ability to move between hands-on technical work and strategic, high-impact initiatives. If you're someone who thrives in a fast-changing environment, knows how to build trust with technical and business teams, and can identify More ❯

and London, and we are looking for people who are excited by our mission and who want to share this journey with us. About the role As a Lead Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our … with internal teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be … doing? Building and managing a high performing technical support team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. More ❯

mission and who want to share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance … our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and … resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping More ❯