by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯
where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! TechnicalSupport Engineers (TSEs) contribute to the teams' mission of making customers successful by enabling them to realize business value, so they remain customers … for life. They set the bar high around giving our customers quick, accurate and differentiated support so they can focus on doing what they do best. In this role, you will be part of Optimizely's First Line Team (FLT) and provide top quality customer and technical assistance … to triage and route issues efficiently. Job Responsibilities Debug customer issues, keeping ownership of cases until resolution while engaging other teams as needed. Providing support through tickets, phones and chat via a ticketing system. Delight our customers by answering their questions via phone, email, and chat. Triaging incoming incidents More ❯
play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field based TechnicalSupport Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is … a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a … Remote Service Center (RSC) Service Board for newly created service tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents/requests related to, but not limited to the following More ❯
IT SupportEngineer Opportunity: Our trusted partner, a highly reputable cloud consultancy is hiring a 2nd Line Engineer who has experience trouble shooting software applications within an Azure, Intune, Entra ID and 365 environment. Our client is paying a basic salary of £37,000 + 15% bonus … and IT infrastructures and enable major business process changes through enhancements to clients' IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, and technology selection. Responsibilities: Engaging with clients to determine their technology requirements Working with clients to deliver projects to … Azure, Entra ID, Intune and 365 is a must have. Server Operating Systems, Active Directory, DNS, Group Policy is a must have. Basic networkign support (DHCP reservations) is a must have. IP/TCP hardware resolution at administration level is a must have. Mobile Device Management, Security products is More ❯
london (bromley), south east england, united kingdom
Intec Select
IT SupportEngineer Opportunity: Our trusted partner, a highly reputable cloud consultancy is hiring a 2nd Line Engineer who has experience trouble shooting software applications within an Azure, Intune, Entra ID and 365 environment. Our client is paying a basic salary of £37,000 + 15% bonus … and IT infrastructures and enable major business process changes through enhancements to clients' IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, and technology selection. Responsibilities: Engaging with clients to determine their technology requirements Working with clients to deliver projects to … Azure, Entra ID, Intune and 365 is a must have. Server Operating Systems, Active Directory, DNS, Group Policy is a must have. Basic networkign support (DHCP reservations) is a must have. IP/TCP hardware resolution at administration level is a must have. Mobile Device Management, Security products is More ❯
and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1/2 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing … environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills, and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities … employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients. Responsibilities Ability to handle diverse computing environments in a wide cross-section of business clients Analyze and document an unfamiliar client More ❯
decisions, and get more value from their data. Distributed teams around the world Join a high growth startup fueled by innovation Building communities and support throughout BigID BigMind Increasing awareness, understanding, empathy, and mindfulness BigPride Professional development and community building for the LGBTQIA+ community Women in Tech Develop, engage … at this point in my career. I couldn't be more excited and grateful to be a member of the BigID team! Principal Software Engineer - AI Security Senior Software Engineer - Core Platform Sr Solutions/Presales Engineer - Saudi Arabia Sr Solutions/Presales Engineer - Singapore Talent More ❯
