On-Site IT Support Lead: SLA-Driven Tech & Team Coach
- Location
- Greater London, England, United Kingdom
high-profile environment. You will act as escalation point, drive service performance, and coach engineers to maintain SLA compliance and strong end-user experience. Lead a small team, manage workload, and collaborate with customer IT and resolver groups to ensure timely resolution and continuous improvement. #J-18808-Ljbffr ...