the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows10/11 system administration Demonstrate solid experience and knowledge of More ❯
infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops, and hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when needed. Configure and maintain network hardware – switches, routers, firewalls, and wireless solutions. … an on-call rota for emergency out-of-hours support. What We’re Looking For Essential: 2+ years in a similar 2nd Line Support or MSP environment. Strong Windows troubleshooting (Windows10/11, Server 2016–2022). Good grasp of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). Experience with More ❯
users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktop support to multiple users operating Windows, Exchange, and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will handle desktop support and server administration for client issues, responding to Level 1 and 2 service … to non-technical users. Strong prioritization skills with a customer-centric approach. Bachelor's degree in IT or 3+ years of relevant experience. Experience with Microsoft Office 365, Windows Server, Windows10/11, Active Directory, Outlook, Excel, Word, PowerPoint, SharePoint. Knowledge of VPN setup, email systems, cybersecurity basics like MFA, hardware troubleshooting, file More ❯
virtualisation and application support. Educated to A-Level standard or equivalent, MCSE certified, or working towards attainment and ITIL Foundation would be beneficial but not essential. Key Skills: Windows10 – advanced administration. IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple More ❯
virtualisation and application support. Educated to A-Level standard or equivalent, MCSE certified, or working towards attainment and ITIL Foundation would be beneficial but not essential. Key Skills: Windows10 – advanced administration. IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple More ❯
any applications, 1st Level of support * Troubleshooting and resolving users' desktop/laptop/tablets/phone issues remotely * Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system * Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure * 1st Line Network Support * User Account Creation and Support * Microsoft Exchange Support * Printer Support * Device Management via Intune Portal * Antivirus Management * Windows10/11 Patch Deployment * Creation and support of Meeting Rooms * Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. * Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs * Extensive knowledge of Desktop and Laptop Hardware and Software Management * Hand-on experience with Windows, Tablets Device configuration and troubleshooting * Working knowledge of O365 Products and Services * Knowledge on Device Security and Antivirus Programs * Should have ability to perform remote troubleshooting and guiding the More ❯
IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with … practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as More ❯
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec More ❯
always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec More ❯
Work is hybrid, involving working from home, the office, and potential travel. Skills and Technical Knowledge Experience supporting over 200 users in a similar role Strong skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot Knowledge of VOIP systems, Windows imaging, servers … Cisco Meraki MDM, SDWAN, networking (TCP/IP, DNS, VPNs, VLANs), and mobile device deployment Experience with EPOS technology, SaaS POS solutions, PCI/P2PE, Jamf Pro, Windows servers, AWS, and POS systems like NewStore is advantageous Technical Responsibilities Building, configuring, and installing hardware, software, and networks Monitoring and responding to system events, including outages and security breaches More ❯
/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work … User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance MicrosoftWindows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is More ❯
resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops … ensure compliance with IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with More ❯
based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business has a Windows/Mac split of 90:10, the other has a Mac/Windows split of 80:20, so they’re ideally looking for someone who … a day What skills do you need to be an IT Support Analyst? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows10/11 environment Solid experience with both Windows & MacOS Experience working in an SME environment Office 365/Azure admin Teams, SharePoint and OneDrive More ❯
IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre MicrosoftMore ❯
IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre MicrosoftMore ❯
always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec More ❯
always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec More ❯
Technical/End User Computing Support role. Excellent interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills, with attention to detail. Expertise in Windows and Apple operating systems (Windows10/11; macOS). Knowledge of desktop, laptop, mobile devices, and vendor products/services; troubleshooting network connectivity and … configuring networked printers. Proficiency in standard business software such as Microsoft Office. IT experience including Active Directory, Azure, Intune, Mobile Device Management, Networking (Cisco Meraki), and Windows Server configuration. Diversity is celebrated at Multiplex. We encourage applications from all genders, cultures, and backgrounds. Even if you don't meet every qualification, if you're passionate about building a More ❯
shooting skills. Ability to confidently provide support with stakeholders of all levels. Previous experience in a similar role with ITIL environment. PC/Desktop Support knowledge including MicrosoftWindows XP/7/10/11 onwards. Knowledge and awareness of M365. Excellent communicator both face-to-face & over the phone. Administering Windows Share More ❯
place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and … SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of More ❯
seeking an individual with strong technical skills encompassing the design, build, and support of: VMware vSphere, Horizon VDI, and vRealize. Veeam Backup & Replication HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows10 & 11 Desktop MS 365 Apps The ideal candidate will possess a solid understanding of CIS & NCSC security best practices, along with expertise in Pen Testing and Vulnerability remediation. Requirements Strong technical skills in VMware, Veeam, HPE, SCCM, and more. Confidence in on-site client support in the financial industry. Effective communication skills. Ability to self More ❯