diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to changemanagement and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank More ❯
strong understanding of how the systems fit together and how to support them operationally. This is a hands-on position, not one for someone who has moved entirely into management, and also plays a vital role in managing complex stakeholder relationships, you’ll manage competing priorities, high expectations, and challenging change management. The Company The Head of Systems … knowledge of Microsoft Dynamics 365 CE and FO within a manufacturing environment Experience managing a sizeable IT estate, including infrastructure, applications, ERP, CRM, and service delivery Proven stakeholder and changemanagement skills in complex or distributed teams Certifications like ITIL, PMP, or Microsoft are desirable So What’s Next? If you’re a technically strong IT leader ready More ❯
The successful applicant will be involved in the delivery of a Greenfield Digital application working to Deliver and fit into a wider agile delivery model, and the associated programme management community of practice. You will be involved in the full project & programme lifecycle management, including business case, planning, scope, budgeting & resourcing, risk & changemanagement together. Type …/Hybrid Start: ASAP Skills -Previously served as a Programme Manager leading large-scale digital transformation or complex technology programmes. -Demonstrate understanding of software engineering, software development, or project management fundamentals that affect code implementation and customer experience. -strong understanding of programme governance principles and practices, including risk management and governance. Please apply now to be considered for More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adecco
mapping.The successful applicant will be involved in the delivery of a Greenfield Digital application working to Deliver and fit into a wider agile delivery model, and the associated programme management community of practice. You will be involved in the full project & programme lifecycle management, including business case, planning, scope, budgeting & resourcing, risk & changemanagement together. Type … Manchester/HybridStart: ASAP Skills -Previously served as a Programme Manager leading large-scale digital transformation or complex technology programmes.-Demonstrate understanding of software engineering, software development, or project management fundamentals that affect code implementation and customer experience.-strong understanding of programme governance principles and practices, including risk management and governance. Please apply now to be considered for More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Perch Group
to leverage our own insight. Team Development : Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas. ChangeManagement: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams. Governance: Preparing and delivering input into More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Perch Group
to leverage our own insight. Team Development : Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas. ChangeManagement: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams. Governance: Preparing and delivering input into More ❯
achieving their goals Establish best practices for the team in discovering business needs, implementing and onboarding customers and ensuring that customers are set up for success with SafetyCulture Articulate changemanagement and training services for customers and ensure team members are positioned to deliver these services across different user types across customers Work closely with Pre-Sales and … data-driven insights and strong analytical skills to monitor and evaluate the team's performance and impact on customer success metrics What you'll bring Prior leadership and team management experience, with a strong background in scaling and leading high-performing Customer Success teams Experience in the SaaS industry across multiple countries in EMEA in both onboarding and implementation … proving you have set customers up for success Exceptional communication, presentation, and interpersonal skills, with a passion to build strong relationships with customers and internal stakeholders Strong project management skills Clear understanding of technical foundations of a SaaS business, including integrations, APIs, etc Effective stakeholder management skills, and ability to build and maintain positive relationships across all levels More ❯
strategic and forward-thinking Head of IT & Transformation to lead the evolution of their digital systems, technology infrastructure, and business processes. This pivotal role blends technical leadership with organisational change - driving smarter, more efficient operations and enabling future growth across the business. Reporting to the Business Operations Director, you will lead a multi-disciplinary internal IT team and collaborate … digital tools and data insights. Champion the integration of emerging technologies (e.g., AI, analytics) to drive smarter decision-making. Collaborate across departments to ensure technology solutions support business priorities. Change Leadership & Adoption Drive digital adoption through effective communication, training, and engagement. Foster a culture of continuous improvement and innovation across the organisation. Act as a trusted advisor to senior … leaders, guiding them through digital and operational change initiatives. Experience & Skills Proven experience leading IT and digital transformation within supply chain, manufacturing, or wholesale environments. Strong understanding of business processes and how technology drives efficiency and growth. Hands-on expertise with ERP systems (e.g., SAP, Dynamics, NetSuite). Excellent leadership, stakeholder engagement, and changemanagement skills. Ability More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
a strategic and forward-thinking Head of IT & Transformation to lead the evolution of their digital systems, technology infrastructure, and business processes.This pivotal role blends technical leadership with organisational change - driving smarter, more efficient operations and enabling future growth across the business. Reporting to the Business Operations Director, you will lead a multi-disciplinary internal IT team and collaborate … digital tools and data insights. Champion the integration of emerging technologies (e.g., AI, analytics) to drive smarter decision-making. Collaborate across departments to ensure technology solutions support business priorities. Change Leadership & Adoption Drive digital adoption through effective communication, training, and engagement. Foster a culture of continuous improvement and innovation across the organisation. Act as a trusted advisor to senior … leaders, guiding them through digital and operational change initiatives. Experience & Skills Proven experience leading IT and digital transformation within supply chain, manufacturing, or wholesale environments. Strong understanding of business processes and how technology drives efficiency and growth. Hands-on expertise with ERP systems (e.g., SAP, Dynamics, NetSuite). Excellent leadership, stakeholder engagement, and changemanagement skills. Ability More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Nigel Frank International
client objectives Mentor and guide Business Analysts, promoting best practices and knowledge sharing Drive process optimisation, system adoption, and continuous improvement initiatives Oversee User Acceptance Testing (UAT), training, and changemanagement activities Collaborate with technical teams and stakeholders to ensure solutions deliver tangible business impact Experience & Skills Required: Proven experience as a Business Analyst in CRM implementations, preferably More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
client objectives Mentor and guide Business Analysts, promoting best practices and knowledge sharing Drive process optimisation, system adoption, and continuous improvement initiatives Oversee User Acceptance Testing (UAT), training, and changemanagement activities Collaborate with technical teams and stakeholders to ensure solutions deliver tangible business impact Experience & Skills Required: Proven experience as a Business Analyst in CRM implementations, preferably More ❯
to leverage our own insight. Team Development : Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas. ChangeManagement: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams. Governance: Preparing and delivering input into More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Perch Group
to leverage our own insight. Team Development : Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas. ChangeManagement: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams. Governance: Preparing and delivering input into More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Softcat
it is essential, we have a set of reliable, scalable yet flexible systems that can drive us forward. The Internal Technology Team are responsible for the design, delivery, and management of these key business applications. In support we work in conjunction with an ever-increasing number of Vendors, Partners and Softcat Stakeholders. About the role We are seeking an … experienced NetSuite SuiteTax Functional Consultant to lead the ongoing management and implementation of the platform. This is a critical role, working closely with the System Integrator to gather and analyze requirements, provide guidance and oversight on design decisions, ensure quality, and support the continued maintenance and evolution of the solution. The ideal candidate will possess deep SuiteTax and e … invoicing knowledge, strong analytical skills, excellent stakeholder management, and experience in requirement gathering, process optimisation and IT changemanagement with a Finance domain. As Functional Consultant, you'll be responsible for: Oversight of platform design to support optimal delivery of the relevant business policies and processes whilst maintaining alignment with best practice and compliance with regulatory requirements. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
L&Q Group
in data and analytics across all stakeholder interactions. Proven ability to collaborate with stakeholders to define and implement clear, measurable KPIs aligned with strategic goals. Hands-on experience in changemanagement, with a focus on embedding data-driven decision-making throughout the organisation. Strong analytical capabilities, including the application of statistical and mathematical models to support business insights. … and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what More ❯
diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in … healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills for both remote and in-person workshops, meetings and research sessions Ability to manage complex, ambiguous projects and organizational dynamics Skills and experience in related disciplines such as business More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in … healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills for both remote and in-person workshops, meetings and research sessions Ability to manage complex, ambiguous projects and organizational dynamics Skills and experience in related disciplines such as business More ❯
can communicate effectively to work through complicated problems A motivated and passionate induvial who is looking to develop themselves Strong communication and organisational skills are a must Skiled providing changemanagement plans Salary up to 55K, Modern office in Manchester, 25 days holiday (+ Birthday off), Access to on site gym, Pension Scheme + much more! *Please note More ❯
bolton, greater manchester, north west england, united kingdom
Maxwell Bond
can communicate effectively to work through complicated problems A motivated and passionate induvial who is looking to develop themselves Strong communication and organisational skills are a must Skiled providing changemanagement plans Salary up to 55K, Modern office in Manchester, 25 days holiday (+ Birthday off), Access to on site gym, Pension Scheme + much more! *Please note More ❯
improvement of data table structures Requirements Azure, Data Factory, Synapse, Analytics Data warehousing & dimensional modelling ETL Power BI, Power Automate hugely beneficial Benefits Opportunity to be part of significant changemanagement and customisation projects Big sense of ownership, autonomy, and technical influence Fantastic working culture On site parking Modis International Ltd acts as an employment agency for permanent More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our … process design. Deploying knowledge of GenAI solutions to solve the customer's service challenges and deliver enhanced customer and colleague experiences. Transformation planning and delivery: defining the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll … structured deliverables and coach others to deliver the same quality. Lead critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Manage and coach more junior resources within your workstream within an inclusive team culture, where people are recognised for their contribution. Build effective, impactful and lasting relationships with More ❯
you will: Lead, coach and inspire your team to deliver reliable, responsive IT monitoring and support. Embed ITIL best practices and ensure standards are met for incident, problem and change management. Act as a calm, confident escalation point during critical events, ensuring clear communication and quick resolution. Collaborate with experts and partners to optimise monitoring tools, drive automation, and … leading IT operations or service monitoring teams (preferably in a 24/7 or mission-critical environment). Strong understanding of ITIL frameworks and operational processes such as incident, change and problem management. Hands-on experience with monitoring tools (e.g. SolarWinds, Zabbix, Nagios) Familiarity with CMDB management and configuration best practices. As a leader, you'll balance accountability More ❯
you will: Lead, coach and inspire your team to deliver reliable, responsive IT monitoring and support. Embed ITIL best practices and ensure standards are met for incident, problem and change management. Act as a calm, confident escalation point during critical events, ensuring clear communication and quick resolution. Collaborate with experts and partners to optimise monitoring tools, drive automation, and … leading IT operations or service monitoring teams (preferably in a 24/7 or mission-critical environment). Strong understanding of ITIL frameworks and operational processes such as incident, change and problem management. Hands-on experience with monitoring tools (e.g. SolarWinds, Zabbix, Nagios) Familiarity with CMDB management and configuration best practices. As a leader, you'll balance accountability More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Davies Group
our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct customers, youll handle … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications … grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual More ❯