101 to 121 of 121 Service Delivery Jobs in Manchester

optimisation of mechanical infrastructure. With the support of their established team of Data Centre Services Engineers, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the sites. See the attachments in the document section for the full job description and more detail ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You’ll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

optimise the IT estate. The role requires experience in applying asset management standards and communicating changes effectively to stakeholders, contributing to cost efficiency and service delivery across #J-18808-Ljbffr ...

Sales Consultant in the UK to translate customer requirements into practical, commercially sound managed network solutions. You will engage with customers, account managers, service delivery teams and partners to design, document and present robust proposals. You’ll lead discovery sessions, craft solution designs for WAN/LAN/ ...

Manchester, United Kingdom Hybrid Working Policy - 2 days on site, 3 days WFH The purpose of the role is to support the HR Operations & Delivery organization in delivering continuous improvement activities across Workforce lifecycle processes globally. Overall objective is to enhance the HR Services Delivery and Workforce Experience … Sigma methods to develop and execute effective solutions, such as FMEA. Advance Business Processes: Introduce and maintain a Business Process Management Framework including service catalogues and process maps. Drive Key Projects: Apply Lonza Project Methodology to manage and deliver improvement projects. Facilitate workshops for problem-solving and process enhancement. ...

through integrity. Skills and Competencies 5+ years of experience in technical customer support, client services, or a related role, preferably supporting Software-as-a-Service (SaaS) solutions Strong technical troubleshooting skills with hands-on knowledge of Python, SQL, APIs, and enterprise software applications Proven ability to diagnose technical issues … analyze root causes, and partner with cross-functional teams to deliver effective solutions Excellent customer service, communication, and relationship management skills, with the ability to engage both technical and non-technical stakeholders Strong analytical and problem-solving capabilities, coupled with a proactive and customer-focused mindset Ability to manage ...

property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play … responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further ...

their IT and managed services. The Role As Technical Account Manager, youll act as the strategic point of contact for a portfolio of managed service customers, working closely with technical, infrastructure, service desk and cyber security teams to ensure excellent service delivery. Youll take a proactive, consultative … develop practical IT roadmaps aligned to their wider business objectives. The role will include: Managing and developing relationships across a portfolio of managed service clients Acting as a trusted technology adviser to key customer stakeholders Leading regular customer meetings Developing customer technology roadmaps and identifying opportunities for modernisation Advising ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

someone with a legal background and a genuine interest in generative AI who is keen to develop specialist expertise while contributing to the future delivery of legal services. This is a unique opportunity to become part of a growing area of strategic importance within the firm. You'll work … with a wide range of stakeholders, influence how AI is adopted across teams, and help create practical solutions that improve efficiency, knowledge sharing and service delivery. You will have the opportunity to: Develop expertise in the evolving field of AI within legal services Collaborate with colleagues across legal ...

strong relationships with higher and further education providers, acting as a trusted partner and key point of contact. From leading engagement reviews and supporting service enhancements to delivering training, consultancy and online support, you’ll play a vital role in ensuring customers realise maximum value from our services. Working … services through blogs, communities, sector events and conference activity, sharing insights and promoting good practice. You will support customers using our Building Digital Capabilities service, Digital Elevation Tool and Online surveys bringing an understanding of digital skills and capability. What you’ll be doing: In this role ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement across ...

enterprise applications at Altus Group. Responsibilities Oversee critical platforms such as Salesforce, Workday and other enterprise applications supporting commercial operations, finance, HR and service delivery. Partner with senior stakeholders in Sales, Marketing, Finance, HR and Technology to align applications with business priorities and measurable outcomes. Drive roadmap planning, prioritisation … multidisciplinary team of analysts, developers and specialists, shaping operating model and future structure. Introduce scalable processes, governance standards and operational discipline to optimise delivery and risk management. Identify and champion opportunities for technology modernisation and AI adoption across the ecosystem. Collaborate with enterprise architecture, infrastructure, security and delivery ...

lifecycle. You'll develop and improve asset management processes, policies, and controls, using data and insight to support decision-making, drive compliance, and enhance service delivery. Working with a broad range of stakeholders across Digital, operational teams, and suppliers, you will help ensure DWP's technology estate remains well … working at home andsome timecollaborating face to face in a hub. Pay:We offer competitive pay of £44,447. Pension:You'llgeta brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at26 days rising to 31 days over time. You can also ...

resolve faults on traffic signal assets and any other equipment covered within the scope of the Traffic Signal Maintenance (TSM) contract. Completion and delivery of both reactive & proactive maintenance tasks, ensuring high quality standards are achieved at all times. Periodic inspections of traffic signal assets, ancillary equipment and/… other digital platforms as required. Support contract management team and customer with site surveys and visits to assist in the efficient and safe delivery of works. Complete works in accordance with contract specific requirements, such as adhering to response & repair times or carrying out periodic/planned works ...

firm is looking to hire a legal technologist. Based in Manchester or Leeds, the main purpose of this role is to support the delivery, adoption and management of legal technology tools and solutions used by practice groups across the Firm.Main Responsibilities:Providing support for legal technology tools and optimising … identify opportunities for successful technology adoption.Keeping up to date with developments in legal technology and Microsoft Power Platform to support innovation in legal service delivery.Monitoring usage trends and user feedback to demonstrate the impact of technology solutions.Coordinating with vendors.Helping configure and develop solutions.Main experience and skills required:Strong knowledge ...

developing the Professional Services function across an international SaaS organisation * Owning the post-sale customer journey, ensuring clients receive an outstanding implementation and ongoing service experience * Building and refining Professional Services strategy, processes and operating models to support continued high growth * Driving operational efficiency and continuous improvement across Professional … Services * Working closely with Sales, Customer Success, Product and other senior stakeholders to ensure a seamless transition from sale through to delivery * Building strong relationships with key clients and acting as a senior escalation point where required To be successful you will likely have: * Proven senior leadership experience within ...