51 to 54 of 54 Service Delivery Jobs in Manchester

develop innovative, practical solutions that help build greater resilience into their businesses.Key ResponsibilitiesLead and deliver cyber resilience transformation programmes, owning end-to-end engagement delivery (scope, quality, timeline, budget) and ensuring outcomes measurably improve preparedness, response, and recovery.Design, run, and continuously enhance cyber crisis simulations and tabletop exercises … able to diagnose resilience gaps, design pragmatic target-state capabilities, and secure executive buy-in by linking cyber resilience to business continuity and critical service delivery.Experienced programme and engagement leader—able to structure and manage large, complex initiatives and deliver measurable resilience outcomes.Commercially astute and quality-driven—balancing pace ...

Build interactive dashboards and MI reports using tools such as SQL, Power BI, and Tableau. Develop forecasting, scheduling, and capacity planning models to optimise service delivery. Provide clear, actionable insights that help shape strategy and enhance performance. Promote a culture of data-driven improvement across the organisation. About … last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking ...

innovative solutions and commitment to excellence. Job Description As Chief Operating Officer, the responsibilities will include: Lead all operational functions including customer delivery, support, field operations, logistics, and network operations. Drive improvements in customer experience, SLA performance, and operational KPIs. Build scalable, standardised processes and implement 24/… proactive support capabilities. Develop and mentor operational leaders, fostering a high-performance, customer-first culture. Oversee large and complex project delivery, systems optimisation, and geographic expansion. Partner with Sales to ensure operational excellence supports growth and customer trust. Lead M&A integration. Align operations to ensure scalability and EBITDA ...

network is designed, monitored and supported. Theres a clear focus on automation and software-defined networking, but without losing sight of day-to-day service delivery. Theyre adding to the network team due to growth and they want engineers who have their finger on the pulse … Alongside reactive support, youll also carry out regular health checks and audits across the customer estate to spot potential issues early and improve overall service quality. Its a busy MSP environment, so youll need to be comfortable managing multiple tickets at once and taking part in a 24/ ...