76 to 100 of 121 Service Delivery Jobs in Manchester

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Must be available to work within U.S. time zones … with Eightfold AI or comparable talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with ...

delivering the IT strategy, leading operational excellence, strengthening cybersecurity, and identifying opportunities to leverage AI, automation, and emerging technologies to improve efficiency, client service, and business performance. Key Responsibilities Develop and deliver the organisation’s IT strategy and technology roadmap. Lead IT operations, infrastructure, cloud services, cybersecurity, and business … leadership role, ideally within legal, professional services, financial services, or other regulated environments. Strong understanding of IT infrastructure, cloud technologies, cybersecurity, and IT service delivery. Experience leading technical teams and managing outsourced providers. Demonstrable success delivering technology projects, digital transformation, and business change programmes. Experience managing technology budgets, supplier ...

Business Analyst to provideBA services to support our client with its growth and cost targets. This role will work withstakeholders to ensure the successful delivery of continuous improvements, new products & functionality. They will implement change across the department in support of strategic goals and ways of working. Job Responsibilities … solutions using standards, methods and techniques as required. You'll maintain links with colleagues within related disciplines such as business operations, software engineering and service delivery functions and support the deployment of business and technical changes; Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally ...

Engineering and procurement audiences, including a sceptical or hostile one. Technical literacy, fluency and versatility, not depth Advanced user in Claude, Copilot, etc. Software delivery experience in any role, preferably a Developer, Lead, Architect or a Delivery Lead. Understands SDD and agentic development. Can critically assess AI outputs … person in an internal conversation and the most commercially fluent one. Nice to have Experience positioning fixed-price, pod-based, outcome-based or managed-service delivery models, including handling the “if it’s AI-powered, why does it still take months?” objection. Discovery or requirements workshop facilitation ...

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityThis team is focused on the technical delivery of new solutions that solve complex challenges for clients. Join us to drive innovation and technology forward, collaborating with cross-functional teams and using cutting … require excellent technical and customer facing skills with the ability to explain complex technical issues to senior customer stakeholders in your project or our Service Delivery Managers. You may be supporting multiple customers and their diverse range of systems so the ability to deal with many clients ...

security foundations, helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently.Key responsibilitiesDesign, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments.Design and implement secure infrastructure controls aligned to industry … sustainability.Oversee patch management across systems and hardware, ensuring effective coordination and risk reduction.Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams.Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery.Support audits, regulatory reviews ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

technical and operational disciplines Sound technical judgement when resolving critical incidents and assessing system risks Solid understanding of vendor management principles and 3rd party service level agreements Additional Information Act as the primary technical escalation point for internal teams on system-related issues,maintenanceand deployments Serve as a Subject … architectural improvements Maintain and support a wide range ofon-premise, SaaS and cloud-hosted business applications Investigate,troubleshootand resolve complex technical incidents tomaintainhigh service availability Liaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions Manage 3rd party vendors against SLAs to ensure reliable service ...

technical and operational disciplines Sound technical judgement when resolving critical incidents and assessing system risks Solid understanding of vendor management principles and 3rd party service level agreements What you will be doing Act as the primary technical escalation point for internal teams on system-related issues, maintenance and deployments … support a wide range of on-premise, SaaS and cloud-hosted business applications Investigate, troubleshoot and resolve complex technical incidents to maintain high service availability Liaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions Manage 3rd party vendors against SLAs to ensure reliable service ...

Level executives to translate business needs into technical and operational plans Work with AWS executive leadership to influence the product roadmapProvide detailed reviews of service disruptions, metrics, detailed pre‐launch planning About the team In GFS, we provide support to some of the world’s largest financial services industries. … rapid growth or expansion Experience in a similar role such as technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or service delivery manager Experience communicating across technical and non‐technical audiences and at C‐level, including training, workshops, publications Experience effectively communicating complex concepts ...

copper and fibre Previous supervisory/team leadership experience Good knowledge of data centre infrastructure and cabling standards Experience with ticketing, asset management and service delivery Strong communication and problem-solving skills Comfortable working 12-hour shifts in a 24/7 operational environment Previous experience working within ...

rotating shift pattern under pressure. Preferred Experience using ITSM ticketing platforms (e.g., ServiceNow, Remedy) and DCIM tools/standards. Competency in MS Office and service delivery/helpdesk applications. Previous experience operating within enterprise or corporate financial data centre environments. ...

require it. What we expect Focus and ownership. This is a dedicated new business role you will not be diverted into account management or service delivery. Your responsibility is to convert the opportunities in front of you into signed, profitable business through a properly qualified sales process. Performance … senior decision-makers including CIOs, IT Directors, CTOs, CFOs, CEOs and other business stakeholders. Work closely with BDE, marketing, pre-sales, technical, commercial and service teams to qualify opportunities and develop compelling solutions. Lead opportunities from discovery and qualification through solution development, proposal, negotiation and close. Apply MEDDPICC ...

Global Process Owner organisation. Identify opportunities for process re-engineering and continuous improvement across all Order to Cash processes to ensure high-quality service delivery. Act as a change agent by deploying new processes with minimal disruption and ensuring sustainability throughout the organisation. Drive a culture of continuous improvement ...

Forvis Mazars in the UK is seeking a Project Manager to lead day-to-day project delivery to a highly governed standard across our technology and service delivery portfolio. You will work with stakeholders, facilitate workshops, manage budgets and resources, and ensure successful handover to BAU while ...

Fletchers Solicitors Ltd in Manchester is seeking an IT Service Desk Manager to supervise L1/L2 teams across multiple sites and lead daily operations. You will drive incident resolution, build capabilities, and align service delivery with IT strategy. You will manage performance, report CSAT metrics ...

Capgemini seeks an experienced SACM Manager to own the end-to-end Service Asset and Configuration Management across a complex multi-supplier environment. You will ensure accurate configuration data, govern CMDB practices, and align asset information with business needs to support service delivery and risk management. … role requires collaboration with suppliers and internal teams, delivering SACM reporting and driving continual improvement for asset visibility and service resilience. #J-18808-Ljbffr ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … team of multi-skilled Field Engineers within your region, reporting directly to the Regional Operations Manager. You will be responsible for safety, performance, service delivery, and operational excellence, ensuring engineering works are delivered to agreed cost, quality, and productivity standards. Key responsibilities: Developing a high-performing, customer-focused ...

role you will:Lead HR Consulting projects across HR strategy, HR process & experience re-design, HR function optimisation and HR-led enterprise transformationLead global delivery teams to deliver the best outcomes for our clients on our HR transformation projects.Own client relationships and help to lead our clients to deliver … analysis to deliver data driven insights, recommendations, and innovation to solve our client’s challenges. Design and develop innovative HR operating models, including Service Delivery Models, using best-in-class research and insights.Leverage leading practice and conduct workshops with clients to re-design HR processes, with experience ...

across the organisation and its subsidiaries in a hybrid UK role. The role requires senior leadership across multi-site IT and digital services, strong service delivery, and expertise in Microsoft 365, Azure, and Dynamics 365, with a focus on security and modern workplace practices. #J-18808-Ljbffr ...

charity's fundraising strategy by ensuring the effective management of fundraising systems, processes, compliance, and supporter data. The post holder will oversee the operational delivery of fundraising activities, enabling the fundraising team to maximise income generation and supporter engagement. Working collaboratively across departments, the role ensures accurate reporting … actionable insights to senior management and fundraising teams. Work closely with Fundraising and other departments to define operational requirements, improve collaboration, and ensure effective delivery of fundraising initiatives. Ensure compliance with the Fundraising Code of Practice, Charity Commission guidance, GDPR requirements, and all internal policies and procedures relating ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

tools across the firm. You will shape best practices for AI governance, drive adoption, and develop prompts that improve efficiency, knowledge sharing and service delivery while contributing to the innovation agenda of the firm. #J-18808-Ljbffr ...