26 to 50 of 77 ITIL Jobs in Merseyside

of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have More ❯

Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If More ❯

Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If More ❯

Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If More ❯

Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If More ❯

based systems preferred). Working knowledge of IAC, CI/CD, Automation and Scripting Strong communication skills and stakeholder engagement with Certifications in (Microsoft, ITIL, VMware) are highly desirable. This is a unique opportunity to join a high-impact team and work on global infrastructure projects in a business known More ❯

management tools (e.g., MS Project, Smartsheet, Jira, Trello). Experience in the insurance or broader financial services secto r is highly desirable. Familiarity with ITIL, SDLC, or DevOps is a plus. Preferred Qualifications: Bachelor’s degree in Information Technology, Business, or a related field. Certification in project management methodologies (e.g. More ❯

advocating for platform goals and aligning with business objectives. What we’re looking for: Strong knowledge of modern platform management practices (DevOps, Agile, SRE, ITIL). Experience with Azure cloud services, including resource management, networking, and compute. Proficiency in Azure DevOps, including CI/CD pipelines, Azure Boards, and Azure More ❯

tools Exposure to implementation and maintenance of privileged access management solutions. Linux troubleshooting experience a plus Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯

with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors. Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes. Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency More ❯

understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯

understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯

understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯

English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

management. Key Words: IT Support Analyst/IT Service Desk/Desktop Support/Microsoft 365/IT Business Services/Technical Support/ITIL Foundation/IT Systems/User Support/IT Hardware/IT Software Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome More ❯

management. Key Words: IT Support Analyst/IT Service Desk/Desktop Support/Microsoft 365/IT Business Services/Technical Support/ITIL Foundation/IT Systems/User Support/IT Hardware/IT Software Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome More ❯

assess impact and urgency of issues and prioritise accordingly Ability to independently manage workloads and regularly report back on progress to management Knowledge of ITIL and industry best practices Ability to document procedures to assist other team members in performing tasks The following is desirable but not essential Citrix XenDesktop More ❯

part of a team Basic understanding of network setups Software/Tools: Microsoft Office Suite Ticketing Systems (e.g., Remedy) Basic networking tools Certifications & Standards: ITIL Foundation (preferred More ❯

with Microsoft Power Apps and their integration capabilities. Strong understanding of Azure's infrastructure and services. A high level of understanding and adherence to ITIL best practice methodologies. More ❯

IT assets, including tracking, replacements, and lifecycle management Overseeing NHS.net email aliases, including user setup and removal Supporting the organisations compliance with ISO27001 and ITIL best practice and provide assistance to internal and external audits such as Cyber Essentials/Plus. Supporting and contributing to the company’s information security More ❯

least two of the following: IT Strategy, IT Service Management, Solution Architecture, Automation, Enterprise Architecture or AI/ML. Strong background in consultancy. ITSM, ITIL, Prince2, CompTIA Security + or COBIT certifications. Experience with virtualization, containers and networking. IT Strategy Consultant Key Details Salary up to £70k. Performance Bonus. Flexible More ❯

presentation skills, capable of leading workshops and engaging senior stakeholders. Understanding of Agile, Scrum, and DevSecOps practices. Desirable Certifications and Skills Certifications such as ITIL, Prince2, COBIT, or CompTIA Security+. Experience with service management and cloud architecture. Proven track record of delivering business case analyses, ROI modelling, and TCO assessments. More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

Clear, confident communication and a solutions-focused mindset Familiarity with Azure DevOps, CI/CD pipelines, or infrastructure-as-code (e.g., Terraform) Experience with ITIL practices and hybrid cloud environments (AWS/GCP More ❯