Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
DCS Recruitment
tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain IT asset records What we're looking for: 2-3 years' IT Service Desk … or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu), macOS/iOS device support, MicrosoftInTune, Teams, Windows Server administration. Shift & Travel More ❯
SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like MicrosoftIntune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network … operations, including Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯
Windows 11 Deployment Engineer – Onsite We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot … to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM), Intune, and Autopilot Collaborate with desktop support, cybersecurity, and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and … assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows 10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯
Windows 11 Deployment Engineer Onsite We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot … to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM), Intune, and Autopilot Collaborate with desktop support, cybersecurity, and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and … assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows 10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯