2 of 2 Service Management Jobs in Merseyside

Service Management (ITSM) ServiceNow Developer 📍 Liverpool (Hybrid – 2 days per week onsite) 💰 £50,000 - £60,000 + Bonus + Exceptional Benefits 📅 Permanent Our client helps people invest their money well so they can live well. As one of the UK's leading wealth managers, managing over £109bn … assets, they're continuing to invest heavily in our technology estate and Service Management capabilities. They're now looking for a ServiceNow Developer to help shape and evolve our ServiceNow platform. The Opportunity This is an ideal role for a ServiceNow Developer who enjoys building sustainable, scalable solutions ...

escalation point for complex application and infrastructure issues. Provide technical support via phone, email and onsite assistance. Mentor and support junior Service Desk team members. Manage and resolve incidents, service requests and user issues efficiently. Maintain technical documentation and contribute to the firm's knowledge base. Liaise with … ensure timely resolution of support tickets. Support business-critical applications, telephony systems and core IT services. About You Previous experience in a busy IT Service Desk or Support environment. Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365. Experience supporting virtualised and hybrid ...