2 of 2 Service Management Jobs in Merseyside

company pension scheme, and life assurance We are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will … strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field ...

small team of ICT Engineers. This is a hands-on Lead role, combining deep technical capability with team coordination, operational oversight, and continual service improvement. Your expertise will help ensure that mission-critical systems remain resilient, reliable, and aligned to industry best practices. What you'll be doing Manage … activities of the ICT engineering team including incident/request management, annual leave, on call rota and performance reviews. Drive continuous improvement initiatives for ICT processes and technologies Escalate any issues within the engineering team to the Head of Client Delivery in a timely manner Manage and maintain ...