and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but More ❯
and try new technologies and implement creative approaches to problems. You’ll work across some of the most widely used data tools in the industry (Power BI, Snowflake, Alteryx, ServiceNow), lead a smart technical team, and set the tone for how data support is delivered across the business. No layers of sign-off — decisions are fast, and you're trusted More ❯
and try new technologies and implement creative approaches to problems. You’ll work across some of the most widely used data tools in the industry (Power BI, Snowflake, Alteryx, ServiceNow), lead a smart technical team, and set the tone for how data support is delivered across the business. No layers of sign-off — decisions are fast, and you're trusted More ❯
future. Work closely with other IT teams including the global IT Service Engineer community, to coordinate efforts, share expertise, and ensure seamless IT operations within the organisation. Ensure all ServiceNow incidents and requests are actioned, kept up to date and that the end user is informed of status. Provide a mixture of desk side support, remote support and static support More ❯
GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
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Workplace Systems Analyst Liverpool or London | Permanent | £40,000 | Hybrid – 3 days onsite Do you have experience working with CAFM or ServiceNow systems? Are you confident with reporting tools like Power BI and Excel? Looking for a role that offers hybrid flexibility and the chance to support a global, highly regarded firm? We’re recruiting on behalf of an international … drive the use of data and digital tools to streamline processes and improve workplace efficiency. What you'll be doing: Supporting the development and day-to-day use of ServiceNow WSD or similar CAFM systems Creating clear, impactful reports and dashboards to support strategic decisions Maintaining accurate facilities and asset data Collaborating with facilities and property teams across the business … Assisting with or leading on workplace system improvement projects What we’re looking for: Experience with CAFM systems such as ServiceNow, Maximo, Concept, or Condeco Solid reporting and analysis skills using Power BI and advanced Excel A background in facilities, workplace operations, or property teams Someone who’s organised, data-driven, and confident liaising with stakeholders The offer: Salary up More ❯