17 of 17 Case Management Jobs in the Midlands

have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management … have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. ...

have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management … have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Groups core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part … systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement ...

Performance, Scalability & Optimization – Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production‐grade stability. Technical Problem Solving & Risk Management – Provide expert leadership during project decision points, including risk mitigation, scope refinement, and complex technical problem‐solving. Innovation & Thought Leadership – Stay current with Pega … focus on Pega out of which at least 4 years working as Pega LSA. Deep expertise in Pega architecture, centre‐out architecture, Pega Infinity, case management, integration patterns, and BPM concepts. Proven experience leading large‐scale Pega implementations in complex enterprise environments. Strong knowledge of Object‐Oriented concepts ...

front-end technologies such as CSS selectors will be valuable. Experience with Vue.js is also beneficial. You’ll ideally have some exposure to test case management tools and release management practices, along with an interest in improving automation, efficiency, and delivery quality. Leadership or mentoring experience within ...

Computer Science or equivalent relevant technical qualification, or professional work experience in a support function, ideally externally within a software company Experience of using case management tools Experience of using Virtual Machines Experience of multi-tier application support in a Microsoft environment, including: IIS TCP/ ...

third-party suppliers Support system integrations and digital solutions Produce and maintain technical documentation Ensure secure application access and user support Support application lifecycle management and service improvements Work within Agile, ITIL, and Enterprise Architecture frameworks Essential Requirements: Experience supporting enterprise or social care applications Knowledge of Liquidlogic, ContrOCC … similar case management systems Strong database maintenance and support experience Experience working in large and complex environments Excellent communication and stakeholder management skills Strong analytical and problem-solving abilities Experience working with Agile and ITIL methodologies Desirable Local Government or Public Sector experience Knowledge of Enterprise Architecture ...

tests for functionality, usability, performance & REST API's Implementation of test systems and tools Experience with containerised solutions such as Docker Experience with test case management systems such as TestRail etc. Experience with defect management Excellent verbal and written communication skills Ability to work independently ...

client is seeking an IT Developer to join its growing technology function, supporting the continued development and integration of business-critical platforms and case management systems. In this role, you will design, develop and maintain solutions across the Microsoft Power Platform, including Power Apps, Power Automate and Power ...

Liaise with internal teams including technical and operations departments to resolve complex cases Capture customer feedback and identify recurring trends or issues Produce clear case notes, updates, and reports for customers and internal stakeholders Key Requirements Previous experience within customer support, after-sales, or service desk environments Strong experience … using CRM platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High ...

Data Protection Act, including handling breaches, SARs, policies and risk management. Previous experience and evidence of undertaking data security checks Excellent time management skills A solid understanding of good project delivery and case management High-level of discretion when dealing with confidential and/or sensitive issues ...

incidents to the Level 2 SOC (outsourced) or internal incident response teams, ensuring complete and accurate handoff documentation. Incident Documentation: Create and maintain detailed case notes, timelines, and evidence within the case management system to support investigations and compliance requirements. Collaboration: Serve as the coordination point between ...

that will drive digital transformation within a professional services business. As a Power Platform Developer , you will support the delivery of an internal business case management solution, you will be responsible for developing, enhancing, and supporting solutions using the Microsoft Power Platform and .NET, helping to drive automation ...

approach to project delivery and service improvement. Key Priorities This role will support delivery against several key programmes, including: Implementation of a new case management system (Liquidlogic) Implementation of Families First Responding to the SEND reforms Key Responsibilities Line management and professional leadership of an analytical team ...

Cleansing (Temporary/Contract)We are currently seeking a detail-oriented individual to support our team with data cleansing across our Employee Relations (ER) case management system and Workday people system.Key Responsibilities: Reviewing and cleansing data within ER and Workday systemsIdentifying inconsistencies, duplicates, and inaccuraciesEnsuring data is accurate … date, and aligned across systemsSupporting general administrative tasks related to data management Role Details: Full-time hours: Monday to Friday, 9:00am – 5:00pmHybrid working: 50% office-basedTemporary/contract position About You: Strong attention to detail and accuracyPrevious experience with HR systems or data administration is desirableComfortable working ...

Cleansing (Temporary/Contract)We are currently seeking a detail-oriented individual to support our team with data cleansing across our Employee Relations (ER) case management system and Workday people system.Key Responsibilities: Reviewing and cleansing data within ER and Workday systemsIdentifying inconsistencies, duplicates, and inaccuraciesEnsuring data is accurate … date, and aligned across systemsSupporting general administrative tasks related to data management Role Details: Full-time hours: Monday to Friday, 9:00am – 5:00pmHybrid working: 50% office-basedTemporary/contract position About You: Strong attention to detail and accuracyPrevious experience with HR systems or data administration is desirableComfortable working ...