7 of 7 Customer-Centric Approach Jobs in the Midlands

also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customer centric approach, that work is prioritised effectively, that the Board, ExCo and Operational MI packs are completed on time each month and will liaise with other business areas More ❯

problem-solving mindset with a focus on continuous learning and improvement. Excellent communication and collaboration skills, with the ability to mentor and guide junior team members. A customer-centric approach with the ability to take constructive feedback and translate it into actionable improvements. Must-Have Technical Skills: CI/CD Tools: GitLab CI, Terraform More ❯

your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way. If you're ready to cut through the More ❯

or technology-focused company. - Strong problem-solving skills with the ability to investigate and resolve complex technical issues. - Excellent communication skills, both written and verbal, with a customer-centric approach. - Proficiency in using remote assistance tools and ticketing systems. - Ability to work independently and as part of a team, with a proactive and positive attitude. - Familiarity More ❯

targets, driving growth, evidencing progress through measurable outcomes, and delivering exceptional customer service. Key Responsibilities of the Business Development Manager: Employ a strong customer centric approach to facilitate appropriate referrals and opportunities for growth. Work independently and in conjunction with Senior Management to develop new business opportunities. Work closely with the Assessment … with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare, we offer our own dynamic approach to care, enabling people to move back into their own homes - into their own communities giving them control of their life. We create a bespoke support package for each More ❯

infrastructure site design experience and ready to make an impact then I would love to hear from you. Key Responsibilities: Cultivate strong supplier relationships and champion a customer-centric approach. Bring your technical expertise in mobile infrastructure site design to ensure quality assurance. Utilize data insights for proactive intervention and smooth project delivery. Drive process optimization More ❯

strategic leader to join our team as a CLCS Solutions Delivery Manager. This pivotal role is designed for individuals passionate about transforming innovative service concepts into scalable, customer-centric solutions. Service Ownership: Act as the business owner for assigned service innovations during the execution phase, defining scope, KPIs, and value drivers. Cross-Functional Leadership: Lead and … coordinate cross-functional working groups across LES, including Sales, Service, Digital, and Commercial teams, to drive service adoption and scale. Customer-Centric Approach: Ensure that new services are viable, desirable, and deliverable, aligning with customer needs and expectations. Seamless Integration: Oversee the seamless integration of new services into CLCS, ensuring smooth transitions More ❯