26 to 28 of 28 Incident Management Jobs in the Midlands

optimizing and managing our Microsoft Teams infrastructure to enhance collaboration and communication across the organization. Key responsibilities of the M365 Engineer: Administer, configure, and support Microsoft Teams , including policy management, governance, and troubleshooting. Develop and maintain PowerShell scripts to automate Teams administration and optimize operational efficiencies. Implement and manage Microsoft Teams Phone System (Telephony) , Direct Routing, and Operator Connect. … Integrate Microsoft Teams with third-party applications and ensure seamless interoperability. Monitor Teams performance, security, and compliance, implementing best practices for governance and data retention . Assist in incident management and problem resolution related to Teams and M365 services. Collaborate with cross-functional teams to train and support end-users on Teams features and best practices. Skills required … Proven experience in administering and configuring Microsoft Teams within an enterprise environment. Strong PowerShell scripting skills for automation and management tasks. Hands-on experience with Microsoft Teams Phone System, Direct Routing, and SBC configurations . Experience integrating Microsoft Teams with telephony systems (SIP Trunking, PBX, Operator Connect, Calling Plans, etc.). The M365 Engineer is required onsite 3 days More ❯

Months My client a leading Telecoms Company is looking for an Oracle DBA Administrator to join their Enterprise Cloud Services Infrastructure team. The successful candidate will be responsible for incident management and change implementation across key technical areas, with a focus on Oracle Database and MySQL Server technologies.This is a hybrid role with flexibility to work from either More ❯

Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a Senior Service Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management … leadership to implement improvements. Regular engagement with senior stakeholders will ensure alignment, sponsorship, and measurable improvements. Key Responsibilities: Manage technology services across the Distribution Centre. Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills More ❯