26 to 50 of 79 Incident Management Jobs in the Midlands

support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective MES and manufacturing IT solutions. … teams. Strong understanding of manufacturing processes, MES workflows, equipment integration, and manufacturing data. Experience supporting mission-critical systems in a 24x7 manufacturing environment. Strong incident management, troubleshooting, change management, and stakeholder-management skills. Experience leading MES upgrades, migrations, modernization, or transformation programmes. Good understanding of databases ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders ...

effective production support.Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development.Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity.Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective MES and manufacturing IT solutions.Maintain appropriate … application support teams.Strong understanding of manufacturing processes, MES workflows, equipment integration, and manufacturing data.Experience supporting mission-critical systems in a 24x7 manufacturing environment.Strong incident management, troubleshooting, change management, and stakeholder-management skills.Experience leading MES upgrades, migrations, modernization, or transformation programmes.Good understanding of databases, system integrations, infrastructure ...

Service Bus, Key Vault and related platform services. Implement monitoring, alerting and observability solutions using tools such as Azure Monitor and Application Insights. Support incident investigation, troubleshooting and root cause analysis to minimise disruption and improve platform reliability. Identify opportunities to improve system performance, scalability, resilience and operational efficiency. … Contribute to disaster recovery, backup and business continuity planning. Embed security best practices into cloud infrastructure and deployment pipelines. Support vulnerability management, identity and access management, security monitoring and remediation activities. Help implement DevSecOps principles throughout the software delivery lifecycle. Assist with compliance and governance initiatives, including ...

Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams. You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives. … World Check verify Applications.Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs.Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized.Drive automation-first mindset across incident response, deployment, compliance, and observability.Collaborate ...

Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams. You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives. … World Check verify Applications. Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs. Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized. Drive automation-first mindset across incident response, deployment ...

join a forward-looking ICT Team and help shape the systems that support a modern Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable … supporting, administering, developing or managing ICT systems and services would be beneficial, as would exposure to areas such as system administration, procurement and contract management, user training, change management, system configuration, incident management and problem management. If you are passionate about helping people get the most ...

targeted results. Our solutions significantly save time on investigations and reduce costs in areas such as criminal and civil investigations, fraud and financial investigation, incident and investigation management and a variety of covert fields. Our experienced team is dedicated to providing our clients with the support and care … matter in three years. That judgement is what this role is for. You will have exposure across the whole Altia portfolio — case and intelligence management, financial investigation, open-source intelligence, and critical incident management — working closely with the Product Managers and Product Owners already here. Your focus ...

remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills … Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management skills. Experience supporting: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus) Cisco security and firewall technologies Cisco Wireless Solutions Broadband, WAN and connectivity services VLANs and VPNs Experience ...

Select how often (in days) to receive an alert: Create Alert Senior Security Consultant (Incident Response) Job ID:44293 Location:UK : Home Based Position Category:Consulting Position Type:Employee Regular Senior Security Consultant Role Purpose: This is a new, exciting opportunity for a Senior Security Consultant to join LRQA … existing dynamic Cyber Incident Response Team. This role follows a hybrid working arrangement and will involve working on client sites and from the office from time to time. We support remote work across the UK; however, the main office is in Birmingham. Applicants are required to be resident ...

will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site … endpoint infrastructure Take ownership of complex technical problems through to resolution, coordinating with internal teams and third-party suppliers where required Participate in major incident management, providing technical expertise and supporting rapid service restoration Provide technical input into projects, migrations, upgrades and new technology deployments Identify opportunities ...

maintain documentation that covers multiple areas.This will include, but not be limited to infrastructure core services, applications training, solution advisement, acquisition integration, project management and delivery, and security assistance.Responsibilities:Provide Service Desk support to all EU and APAC regions. There may be requirements to travel … offices dependent on project work needs.Provide support to incident management response across infrastructure and cybersecurity.Function as the primary point of contact and coordinate activities with the engineering teams to provide support.Active Directory user account administration and machine object management.Workday user account administration for the London office.Support Windows ...

Employee RegularSenior Security Consultant Role Purpose:This is a new, exciting opportunity for a Senior Security Consultant to join LRQA’s existing dynamic Cyber Incident Response Team.This role follows a hybrid working arrangement and will involve working on client sites and from the office from time to time. … improving the team’s capability, in line with managerial direction. The role will lead a team of responders, as well as conduct solo incident investigations, where the actor operates with a high level of sophistication (Organised Crime or above) using agreed mitigation, preparedness, and response and recovery approaches ...

with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too. Connect to your skills and professional experience The ideal candidate for this role, will have already gained three to five years … Event ReasonsRole-Based Permissions (RBP) Time OffGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) also beneficial but not essential. Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.A people first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

analysed and updated to ensure compliance; lead a range of audits which will check compliance with the DSP toolkit, research and development and incident management activities, developing improved systems and processes for data quality, data security and protection, dataintegrityand availability. work in partnership with theGroupsCyber SecurityLeadto ensure that … ensure they are appropriately managed and actions are taken Escalate incidents to the relevant DPO when they meet the criteria for a Serious Incident/reportable to the ICO Manage the DSP Toolkit Incident reporting mechanism, ensuring all SeriousIncidentsare reported with 72 hours Provide IG input,advice, guidance ...

engineers who thrive on solving operational problems and improving efficiency and would like to apply their skills to Compliance Engineering SRE. Job Responsibilities: Proactive management of our production services by measuring and monitoring availability, capacity and overall system health. Shaping software before go-live through activities such as system … design consulting, capacity planning and launch reviews. Scaling and evolving systems by pushing for changes that improve capacity and reliability. Practicing sustainable incident management in a blameless postmortem culture. Identifying and building improvements to system behavior, control and monitoring tools. Defining and maintaining Service Level Indicators (SLIs ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

will collaborate with Architecture, Engineering, Security, and Platform teams to ensure reliability is built into systems from day one.While this is not a people‐management you will work closely with global teams and may occasionally be called upon for major incidents or critical issues. This position requires a highly …/SLOs.Design and evolve monitoring and alerting solutions that improve visibility, reduce toil, and strengthen system health.Continuously drive reliability improvements across our environments through incident reduction, performance tuning, and building resilient patterns.Partner with Security teams to ensure our platforms meet compliance, security, and risk‐management expectations.Influence architectural ...

will collaborate with Architecture, Engineering, Security, and Platform teams to ensure reliability is built into systems from day one.While this is not a people‐management or shift‐based role, you will work closely with global teams and may occasionally be called upon for major incidents or critical issues. This …/SLOs.Design and evolve monitoring and alerting solutions that improve visibility, reduce toil, and strengthen system health.Continuously drive reliability improvements across our environments through incident reduction, performance tuning, and building resilient patterns.Partner with Security teams to ensure our platforms meet compliance, security, and risk‐management expectations.Lead seamless handovers ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … Interest in financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHSThe Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

collaborate with Architecture, Engineering, Security, and Platform teams to ensure reliability is built into systems from day one. While this is not a people‐management or shift‐based role, you will work closely with global teams and may occasionally be called upon for major incidents or critical issues. This … Design and evolve monitoring and alerting solutions that improve visibility, reduce toil, and strengthen system health. Continuously drive reliability improvements across our environments through incident reduction, performance tuning, and building resilient patterns. Partner with Security teams to ensure our platforms meet compliance, security, and risk‐management expectations. Lead ...