1 to 25 of 272 Incident Management Jobs in England

Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment … Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring ...

Role Title: Security Incident Manager Duration: contract to run until 30/10/2026 Location: Knutsford, Hybrid 3 days per week onsite Rate: up to £579.60 p/d Umbrella inside IR35 Role purpose/summary As part of the CEP Incident Management Enhancements project … Security Incident Manager will play a key role in enhancing the ServiceNow SecOps Security Incident Response (SIR) module as a core deliverable of the Runbook Modernisation workstream. This role is focused on implementing, configuring, and operationalising the SIR capability while ensuring incident response processes, runbooks, and tooling ...

Security Incident Manager Duration: 6 Months Day Rate: £560/day inside IR35 Location: Knutsford - Hybrid working 2-3 days onsite Role Overview As part of the CEP Incident Management Enhancements project, this role focuses on the enhancement and operationalisation of the ServiceNow SecOps Security Incident Response (SIR) capability. The position combines hands-on platform implementation with Security Incident Management responsibilities, supporting the Runbook Modernisation workstream within a regulated financial services environment. The role ensures that cyber incident response tooling, workflows, and processes are robust, automated where possible, and aligned to industry ...

Role: Incident & Problem Management Analyst (SC Eligible/Clearance) Job Type: Permanent Location: Warrington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference … innovative technology. Work with customers and identify opportunities to support their strategy and improve their processes across functions. Job Purpose and Primary Objectives The Incident and Problem Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities require ...

through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role … relationships, and works with business leaders and the CTO to shape the organisation’s infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud‐based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies ...

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability … resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident ...

Incident Manager Banking Chester: Hybrid – 3 days onsite per week 12 months £550 per day In short: Incident Manager, ideally with FS experience, required to join a large Banking client to assist in a lengthy programme of work to last more than a year. You will be required … work 1 weekend per month. In full: Description: Seeking a skilled Incident Manager responsible for overseeing and coordinating the response to major incidents. This role will provide EMEA regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 650+ ...

malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed … tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals ...

governance, risk and assurance activities, ensuring clear reporting, effective escalation and risk‐informed decision‐making at executive level Maintain Aurora’s Information Security risk management framework and risk register, ensuring key risks are identified, prioritised, communicated and addressed appropriately Provide assurance to internal and external stakeholders that Aurora … operating model Partner with Legal and other relevant stakeholders on data protection, customer and supplier due diligence, contractual security commitments and third‐party risk management Help define how security responsibilities and capabilities are allocated across Aurora’s technology, legal/compliance and business functions, ensuring clear accountability, effective challenge ...

Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being … conducted to a satisfactory level & are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure ...

Youll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective incident management processes to ensure critical services remain reliable and issues are resolved quickly. As IT Service Manager, you will act as the primary … managing service transition activities for new or updated services Managing third-party vendors and suppliers to ensure service quality and value for money Supporting incident management processes and driving timely resolution of service disruptions Identifying root causes of recurring issues and implementing improvements to prevent future incidents Driving ...

also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective incident management processes to ensure critical services remain reliable and issues are resolved quickly. As IT Service Manager, you will act as the primary point … managing service transition activities for new or updated services Managing third-party vendors and suppliers to ensure service quality and value for money Supporting incident management processes and driving timely resolution of service disruptions Identifying root causes of recurring issues and implementing improvements to prevent future incidents Driving ...

also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective incident management processes to ensure critical services remain reliable and issues are resolved quickly. As IT Service Manager, you will act as the primary point … managing service transition activities for new or updated services Managing third-party vendors and suppliers to ensure service quality and value for money Supporting incident management processes and driving timely resolution of service disruptions Identifying root causes of recurring issues and implementing improvements to prevent future incidents Driving ...

challenge? Do you have a strong background in Splunk, IAM and SOAR with a high-level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM, we are recruiting for a full time permanent Splunk SME for a global IT services … clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your ...

Cyber Incident Response Analyst London - Onsite 2/3 days a week ASAP Start - November 26 £300 per day - Inside of IR35 We are looking for a Cyber Incident Response Analyst to join a small, highly visible cyber security team and step in for an existing team member … another project for the next 6-9 months. This role sits on the "Respond" side of Cyber Security, focusing on end-to-end cyber incident management, stakeholder communications, and clear reporting. With increased workload driven by the client merger, this is a key role supporting the organisation ...

effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal … improve it in line with best practice, and improving the knowledge of our data's quality amongst its users for analytical and clinical purposes. Incident management involves establishing processes across all of Digital and Data systems, delivering high quality communications and supporting system owners to resolve problems quickly ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner of incidents and service requests from initiation to resolution. Diagnose and resolve complex technical issues across … applications, systems, and infrastructure. Perform root cause analysis for recurring incidents and contribute to problem management processes. Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance & Monitoring Monitor the health and availability of critical systems and services. Investigate service alerts and proactively resolve ...

afraid to mix things up. Your role in a nutshell The Cloud Manager (Azure) is responsible for the governance, security, and operational management of the organisation’s Microsoft Azure cloud platform. The role ensures Azure services are secure, cost-effective, well-architected, and aligned with company standards, while maintaining … high technical and security standard Deliver and maintain a secure Azure operating model Ensure consistency, resilience, and scalability across Azure environments Operational Leadership & Incident Management Lead and coordinate Major Incident response relating to Azure and associated cloud services Act as a senior escalation point for complex platform ...

team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery? Do you want to collaborate and achieve together with … forefront of technology? We are looking for a field resource controller to support and augment the existing service. The role will involve: Incident management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping ...

Senior Incident Manager - DV Cleared London or Milton Keynes (3 days per week onsite) 6-Month Contract £550 per day + Shift Allowance We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. This … critical role supporting complex, high-security environments where resilience and rapid response are essential. Key Responsibilities: Lead the management of major incidents, ensuring swift resolution and minimal business impact Coordinate cross-functional technical teams during high-pressure situations Act as the primary escalation point for critical service disruptions Drive ...

environment. Provide hands-on expertise to ensure infrastructure is automated, secure, and scalable. Support core infrastructure across test and production environments, including troubleshooting and incident resolution. Participate in evaluating new technologies and developing new services. EUS Platform Ownership Manage Exchange Online and hybrid Exchange environments. Configure and maintain: Exchange … transport rules Connectors and SMTP relay services Oversee on-premises Exchange servers. Manage Azure Communication Services integrations. Security, Compliance & Identity eDiscovery case management, litigation holds, and retention/archive policies Email security and domain management (SPF, DKIM, DMARC, DMARC analysis tools) Azure Entra ID tenant configuration and lifecycle ...

Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/SLOs … Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision‐making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post‐incident ...

Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration … responsibilities, and ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis ...

part in supporting engineering and project teams by managing service requests, analysing data trends, and ensuring the smooth operation of reporting and incident management systems. Key Responsibilities Manage and respond to service requests using ticket management tools, ensuring timely and effective resolution. Monitor incident tickets within … incident management system and track progress through to closure. Analyse data trends and anomalies, identifying root causes using analytical tools and SQL where required. Utilise advanced Microsoft Excel capabilities, including Power Query, Power Pivot, and Power Automate, to manipulate and interpret cloud-based data. Validate reports produced ...