19 of 19 Performance Management Jobs in the Midlands

Service Management Analyst - Permanent full time role - Lincoln based (hybrid working) - Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Service Management Specialist to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier … relationships, contract management, IT asset management, software licencing and IT procurement. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance standards Reporting ...

offers a salary of up to £60,000 plus excellent benefits and would suit an experienced operations leader with a strong focus on people management, compliance, service quality and continuous improvement within a regulated environment. Duties & Responsibilities Lead end-to-end site operations, ensuring service delivery meets agreed SLAs … performance targets Manage and develop operational teams through coaching, performance management and engagement Oversee health & safety, facilities and security compliance across the site Drive operational efficiency, cost control and continuous improvement initiatives Take responsibility for site budgets, reporting and stakeholder communication What Experience Is Required Proven experience ...

aligned business area. Responsible for the executing and implementation of core Strategic HR initiatives with the Senior HRBP, covering talent and succession planning, performance management, reward and recognition, wellbeing, engagement, policy development, resourcing, and organisational effectiveness. To engage with key stakeholders for aligned business areas supporting with … business transformation agenda. Delivering change management support, to advise on business improvement initiatives, procedures and policy that enhance organisational effectiveness, optimise performance, and strengthen employee engagement across the business. Proactively apply, monitor, analyse, and interpret HR metrics and management information, providing data-driven insights and actionable recommendations ...

working across supplier relationships, contracts, and technology assets. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities … optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have the following skills/experience: Experience in IT contract management, vendor management, procurement management or IT asset ...

working across supplier relationships, contracts, and technology assets. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities … optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have the following skills/experience: Experience in IT contract management, vendor management, procurement management or IT asset ...

Description Collaborate with R&D leadership to design and implement strategic HR initiatives. Provide expert advice on workforce planning and organisational design. Lead talent management and succession planning for the R&D department. Oversee employee relations and ensure compliance with HR policies and procedures. Support performance management … role partnering the R&D function within a tech business. Strong knowledge of employment law and HR best practices. Excellent communication and stakeholder management skills. Demonstrated ability to influence and drive change within an organisation. Experience in leading talent and performance management initiatives. Proficiency in analysing ...

well-established and highly respected organisation in the IT/Technology sector. In this role, you ll not only take ownership of team performance, pipeline management and KPI delivery, but also lead from the front - actively driving new business growth, identifying revenue opportunities and ensuring an exceptional … Account Managers Set, track and deliver against monthly financial targets and KPIs Conduct monthly 1:1s and provide side-by-side coaching Manage pipeline performance and oversee weekly forecasting Ensure CRM accuracy and high levels of daily sales activity Drive lead generation and opportunity evaluation Support recruitment and maintain ...

ensuring secure, resilient, and high-quality service delivery. The role provides overall leadership of third-line infrastructure support, overseeing incident, problem, change, and configuration management, cyber security compliance, data centre operations, backups, disaster recovery, and supplier relationships. You will lead and develop a skilled technical team, ensuring clear accountability … strong performance management, effective on-call and out-of-hours cover, and adherence to SLAs, KPIs, Trust policies, and statutory requirements. Acting as deputy to the Head of Technical Services, you will deliver infrastructure projects using PRINCE2, drive continual service improvement, champion best practice aligned ...

applications or equivalent knowledge and experience gained through any combination of alternative study, employment, or voluntary work. Microsoft Certified in the use of SQL Management Studio or equivalent knowledge and experience gained through any combination of alternative study, employment, or voluntary work. Educated to Master's degree level … ability to demonstrate equivalent level of experience Evidence of continual professional development Desirable Project management methods (Agile, Prince2) Membership of Association of professional healthcare analysts Experience Essential Demonstrable experience of developing data visualisations using analytics tools such as Tableau, Power BI and SSRS Working in an NHS Informatics Team ...

hardware solutions, while driving operational excellence and delivering an outstanding customer experience. As the Head of Field Services& Installations, you will oversee the performance, development and strategic direction of multiple technical teams. Youll be responsible for service quality, P&L oversight, third-party contractor management, and the continual … allocate them to the right resource for an accurate resolution Manage external engineering partners, ensuring adherence to SLAs, quality standards and contract agreements. Review performance regularly and identify areas for improvement Manage departmental financial performance, including forecasting, cost control and identifying efficiency opportunities that support wider business profitability ...

Digital infrastructure. This post supports both clinical and non-clinical systems across a complex 24/7/365 operational environment, ensuring high availability, performance, and security of services that underpin patient care. Working as part of the IT Operations team, you will provide specialist third-linesupport across network … technology refreshes, and migrations. Diagnose and resolve complex network and infrastructure faults, acting as the senior operational escalation point Ensure proactive monitoring, alerting, and performance management of all infrastructure components Work on-site across the DHU estate when required Third-Line Support & Incident Management Provide specialist ...

part of a company that's transforming healthcare? Lyfegen helps bridge the gap to faster, smarter access with pricing, access, and rebate management solutions. Our platform is used by health insurers, governments, hospital payers, and pharmaceutical companies worldwide to simplify the complexities of drug pricing agreements, optimize rebates … drive better value. As a global leader in drug access and rebate management, Lyfegen is expanding its reach and impact. As we continue to scale, we're looking for passionate professionals to join us and help shape the future of healthcare. We are looking for Director of Strategic Partnerships ...

with leadership and strategic contribution:-manager, combining hands-on engineering with leadership and strategic contribution: Lead a team of engineers, including 1:1s, PDRs, performance management and development discussions. Allocate work, ensure resource alignment and maintain SLA/KPI compliance. Act as a senior engineer and escalation point … Management. Propose incremental improvements and enhance design documentation. Act as a key customer contact, providing infrastructure thought leadership. Feed into our Intune/EUC Management roadmaps and capability development. Work closely with the Head of Modern Workplace, Head of Infrastructure and wider leadership to promote best practice. ...

understand their challenges, goals, and constraints, and shape strategic options that address them. Support the development of operational reporting strategies, including KPI frameworks, performance measures, and decision-support requirements. Stakeholder Engagement Collaborate with executive and senior stakeholders to shape strategies, prioritise capability changes, and define transformation roadmaps. Facilitate workshops … Experience Business Architecture Expertise Strong experience designing Target Operating Models, capability frameworks, and business transformation blueprints. Experience defining operational reporting strategies, KPIs, and enterprise performance measurement. Familiarity with business architecture frameworks (e.g., TOGAF, BIZBOK) and methods for strategic analysis. Consulting & Delivery Proven experience delivering business architecture or transformation initiatives ...

sales operations. Key Responsibilities Team Leadership & Coaching Lead, mentor, and develop the sales team to build strong, long-term customer relationships. Foster a high-performance culture focused on responsiveness, engagement, and solution selling. Provide regular coaching, performance feedback, and alignment to organisational values. Sales Growth & Customer Expansion Drive … team meets or exceeds revenue and margin targets. Identify opportunities within existing accounts and support conversion of leads into long-term customers. Sales Operations & Performance Management Oversee the sales operations function to improve internal processes and efficiency. Implement tools and practices that maximise customer-facing time ...

details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role Summary: Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint … Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain SLA and KPI performance. Ensure services are delivered consistently across all locations (onsite, remote, hybrid workforce). Track service health, proactively identify issues, and drive ...

compromising quality. 7. Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas. 8. Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes … medium-term financial plans, to managing the council's pension fund and its administration as well as providing an internal audit function and risk management and insurance services. People Services carry out a range of functions including People operations, advice and guidance, policy development, learning and organisational development ...

exposure and the backing required to build something meaningful. The Opportunity You will take full responsibility for the national Mobile SMART repair operation, overseeing performance, structure, technician standards and commercial outcomes. Working closely with the Senior Leadership Team, you will shape the strategy for the division and ensure … beyond day to day management. This role is about creating a mobile SMART repair operation that stands apart. You will define the structure, raise performance standards and build a disciplined, scalable platform capable of supporting national growth. You will also have the backing of an in-house development team. ...

delivery across electric propulsion systems, driving technical maturity from concept through validation and release. Key Responsibilities Lead cross functional engineering teams to deliver high performance EV powertrain systems to programme timing and cost targets. Own programme planning and gateway delivery for propulsion systems, ensuring alignment with vehicle level milestones. … including requirements definition, supplier selection, design release, prototype build and validation testing. Act as the primary day to day Programme interface between Engineering, Programme Management and key stakeholders. Ensure deliverables meet technical requirements and regulatory compliance standards. Strengthen collaboration between OEM and supplier engineering teams to ensure technical convergence ...