1 to 25 of 53 Performance Management Jobs in the Midlands

Senior Manager, Customer Success

Hiring Organisation
Zendesk
Location
Derby, Derbyshire, UK
Employment Type
Full-time
rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

Senior Manager, Customer Success

Hiring Organisation
Zendesk
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

Senior Manager, Customer Success

Hiring Organisation
Zendesk
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

Payroll Compliance Specialist

Hiring Organisation
Infosys BPM
Location
Birmingham, England, United Kingdom
ideas processes and standardizing • Self-motivated and ability to use initiative • High attention to detail • Ability to meet deadlines under pressure • Excellent time management • Communicative with a high standard of reading and written skills • Working knowledge of Microsoft Office products (particularly Excel) • Must be a highly motivated people person … service skills • Excellent organizational skills • Awareness of the implications of information laws, such as the data Protection Act Core Competencies: Quality Knowledge & Continuous Improvement Management: • Thorough grasp of quality procedures and techniques • Working knowledge of principles of control measures • Basic understanding of specific change management processes SLA & Performance ...

Test Manager

Hiring Organisation
Kerv Digital
Location
Longbridge, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes …/oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident ...

Test Manager

Hiring Organisation
Kerv Digital
Location
Longbridge, City and Borough of Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes …/oversight over multiple concurrent projects when required – assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident ...

IT Operations Manager

Hiring Organisation
Allstaff
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£50000 - £60000/annum
optimise the day-to-day operations of the company’s IT and AI-enabled infrastructure. Lead, mentor, and develop the IT team, including performance management, upskilling in automation/AI tooling, and ongoing training. Provide technical support and troubleshoot system and network issues. Implement IT, AI, and innovation … processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Hands-on experience working with AI tools, automation platforms, or machine-learning–driven solutions ...

HR Business Partner

Hiring Organisation
Anne Corder Recruitment
Location
Market Deeping, Lincolnshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 60,000 Annual
responsibilities include: - Strategic HR partnership to UK & Ireland leadership, ensuring alignment with regional objectives and global priorities - Leading and supporting organisational design and change management activities - Supporting regional talent management processes such as succession planning and performance management - Advising leaders on complex employee relations matters … Irish employment law - Experience managing change programmes and complex ER casework - Confidence collaborating with Centres of Excellence and Shared Services teams - Strong stakeholder management, communication and influencing skills - A blend of strategic thinking and hands-on delivery - Commercial awareness, problem-solving capability and data fluency (e.g., SAP, Workday, SuccessFactors ...

Regional Technical Support Manager

Hiring Organisation
Euro London
Location
Solihull, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £52,200 per annum
read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help … across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Midlands, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Leicester, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Birmingham, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Lincoln, Lincolnshire, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Telford, Shropshire, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Derby, Derbyshire, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

IT Sales Team Lead

Hiring Organisation
Cura Technology Ltd
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

Lead Engineering Manager - Web Platform

Hiring Organisation
Booker Group
Location
Wellingborough, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
development and delivery for Booker’s websites and mobile applications (iOS and Android). Lead and manage engineering teams, fostering a high-performance culture focused on collaboration, innovation, and continuous improvement. Oversee the end-to-end delivery of technical solutions, ensuring they are delivered on time, within scope … software development, architecture, and testing. Manage team capacity, resources, and priorities, ensuring effective planning and workload distribution. Mentor and develop team, supporting career growth, performance management, and team engagement. Collaborate cross-functionally with stakeholders across product design and operations to align technical solutions with business objectives. You will ...

Chief Technology Officer CTO

Hiring Organisation
Oscar Technology
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£120,000 - £150,000 per annum
automation, and resilient design principles Team Leadership Lead and develop cross-functional engineering teams at all levels Establish modern engineering standards and a high-performance culture Own recruitment, performance management, and succession planning Technology Ownership Take responsibility for the full IT stack Ensure systems are secure, scalable ...

Engineering Manager

Hiring Organisation
Prolific
Location
Leicester, UK
Employment Type
Full-time
outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

Engineering Manager

Hiring Organisation
Prolific
Location
Nottingham, UK
Employment Type
Full-time
outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

Engineering Manager

Hiring Organisation
Prolific
Location
Midlands, UK
Employment Type
Full-time
outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

Engineering Manager

Hiring Organisation
Prolific
Location
Coventry, UK
Employment Type
Full-time
outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

Engineering Manager

Hiring Organisation
Prolific
Location
Telford, Shropshire, UK
Employment Type
Full-time
outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...