12 of 12 Service Design Jobs in the Midlands

Service Design & Transition Manager Location: Telford Hybrid (2 days onsite per month) Day Rate: Up to £490/day inside IR35 Clearance: Active SC Clearance required Sector: Public Sector Overview We are looking for a Service Design & Transition Manager to support end-to-end service design and transition activities across project delivery teams. This role is focused on ensuring new or changed services are operationally ready, fully tested, and successfully transitioned into live service. You will work closely with project, technical, and support teams to identify operational risks, develop support models, and ensure ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service ...

Service Design & Transition Manager Clearance required: SC Location: Telford (Hybrid working will apply to this role, with onsite attendance required 2 days per week - candidates need to be within travelling radius to Telford) We are heading up a recruitment drive for a global consultancy that require … Cleared Service Design & Transition Manager to join them on a major government project that's based in Telford. You will be involved in all aspects of Service Design & Transition across Capgemini teams involved with the Project Delivery process. The role aim is to assure delivery ...

Role: Lead Service Architect Location: Birmingham - 3 days per week on-site Duration: 6 Months Salary range: £54,878 - £64,562 + 20% benefits fund As a Lead Service Architect, you will be accountable for IT Service Architecture and Service Transition capabilities, planning and leading activity … ensure services are designed to deliver high-quality, cost-efficient outcomes that meet business objectives. You will establish and manage service architecture practices, lead service design activities, and ensure effective transition of services across their lifecycle. What You'll Do: Accountable for IT Service Architecture ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

client is in the Public Sector and is looking to grow their team with a Lead Service Architect. This role will own the service domain architecture and ensure it is aligned to enterprise wide IT strategy. This is a permanent hybrid role with 3 days a week … Birmingham office. Client Details Our client is in the Public Sector and is looking to grow their team with a Lead Service Architect. This role will own the service domain architecture and ensure it is aligned to enterprise wide IT strategy. This is a permanent hybrid role with ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced … line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance ...

central to everything you do. What You'll Be Doing: Designing and delivering user-centred content for public sector services Applying GOV.UK Service Standard and GDS principles in day-to-day work Creating clear, accessible, and inclusive content aligned to government guidelines Working closely with user researchers, service designers, and developers in agile teams Using research, data, and testing to continuously iterate and improve content Supporting service assessments and ensuring GDS compliance Engaging stakeholders across government to shape content strategies Simplifying complex policy and technical information for end users What We're Looking For (Essential): Recent ...

looking for a UX Researcher to join a large-scale transformation programme, embedding research into cross-functional teams to support product and service design. You’ll work as part of sprint teams, delivering high-quality research that informs decision-making across complex user journeys. Key responsibilities : Plan and deliver … phases Work closely with Product Managers, Designers, and Business Analysts to shape research questions Conduct research to support end-to-end user journeys and service design Synthesise findings into clear, actionable insights Represent user needs in design and delivery discussions Key experience : Proven UX research experience within ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer gr click apply for full job details ...

East Midlands You will lead Digital services across EMCCA, collaborating with stakeholders, aligning functional areas to shared objectives and delivering cohesive digital and data service outcomes. This is a role with significant autonomy within our overall strategic framework. You will provide organisation-wide leadership on digital transformation and data … organisation. The provision of expert advice and assurance to the Director of Digital and Operations, Executive Team, and Members. To drive user-centred design, agile delivery, and digital-by-default approaches across EMCCA. The resolution of complex, cross-cutting transformation challenges within delegated authority. To set the strategic direction ...

Interaction Designer - 6 Months | £61.33/hr Inside IR35 | Hybrid (2 Days in Telford) Join a new digital-design team focused on digitising up to 8 print & post forms into seamless online journeys. You'll collaborate with a larger digital forms delivery team to create user-friendly digital experiences … applying GDS design standards and patterns while exercising judgement and flexibility to iterate quickly and ensure designs meet user needs. This role offers an opportunity to work in a dynamic, fast-paced environment where your decisions directly influence the usability and efficiency of services. Key Responsibilities: Develop, refine ...