1 to 25 of 38 User Research Jobs in the Midlands

User Researcher Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply … significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are looking for an experienced User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user. You will have experience ...

internal Wellbeing Committee and Mental Health First Aiders help ensure that our diversity is championed in a safe environment in our city centre studio. User Researcher Dambuster Studios - creators of the number one BAFTA-nominated smash hit Dead Island 2 - has an exciting opportunity for a User Researcher … join our highly talented GamesLab team. This is an exciting opportunity to grow your user research career in the games industry, work across multiple unreleased and unannounced titles and genres, and develop your practice with support from seasoned experts in a dedicated lab environment. Please note ...

User Researcher Role Overview We are looking for an experienced User Researcher to work within multidisciplinary Agile teams, helping to understand user needs and improve digital products and services. You will conduct research, generate actionable insights and work closely with Product, Design, Technology and Business stakeholders … ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user research, including interviews, contextual research, usability testing and surveys. Recruit appropriate and representative research participants. Analyse research findings and translate insights into clear, actionable recommendations. Test prototypes ...

Senior User Researcher £55000 - 66000 GBP Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package … About the Role We're supporting a leading digital consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. ...

seeking a motivated UX Design Lead to join our brilliant UX team. At Boots, our UX mission is to create seamless, enjoyable, and accessible user experiences, across retail and healthcare sectors. By prioritising human insight, we drive outstanding results and make a meaningful impact on our business. About … Role This is a hands‐on senior UX role where you'll own and personally conduct UX activities across the full User‐Centred Design (UCD) lifecycle, from discovery and research through to concept development, prototyping, testing, validation and delivery. Operating with a high degree of autonomy ...

building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for Lead Consultants with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting … value. Our collaborative and agile culture empowers our teams to make a genuine impact.As a Lead Consultant, you will be a research leader and an experienced practitioner. You will be responsible for shaping user strategy in and across projects - maintaining research standards, and helping to drive ...

Senior User Researcher ££60,000 - £65,000 GBP Pension 8% Hybrid WORKING Location: Bristol/Leeds/Birmingham/Glasgow, Central London, Greater London - United Kingdom Type: Permanent We're looking for a Senior User Researcher to join a growing digital consultancy delivering impactful transformation projects across … public and private sectors. You'll work alongside designers, product managers, developers and delivery teams to uncover user needs, influence product direction and ensure digital services are built around real people. This is a fantastic opportunity for an experienced researcher who enjoys leading discovery, mentoring others and helping organisations ...

customers build on. This is a data-led, platform-oriented role for someone who operates with real autonomy, is genuinely comfortable running their own user research, and brings strong AI-enabled ways of working. This is a hybrid role based out of our York or Birmingham office, with … workflows alongside DaaS, making sure they draw on and reinforce the same foundation rather than duplicating it. Run your own discovery, including hands-on user research with the teams and customers who consume data products, to validate demand before building. Write clear, precise requirements and acceptance criteria that ...

customers build on. This is a data-led, platform-oriented role for someone who operates with real autonomy, is genuinely comfortable running their own user research, and brings strong AI-enabled ways of working. This is a hybrid role based out of our York or Birmingham office, with … workflows alongside DaaS, making sure they draw on and reinforce the same foundation rather than duplicating it. Run your own discovery, including hands-on user research with the teams and customers who consume data products, to validate demand before building. Write clear, precise requirements and acceptance criteria that ...

Clearance We are seeking experienced Digital Professionals to support delivery across the Government Gateway programme. Opportunities are available for individuals with backgrounds in User Research, Interaction Design, or Content Design, working within agile, multidisciplinary teams to improve critical public services used by millions of citizens and businesses. … will play a key role in creating user-centred, accessible, and evidence-based digital services by understanding user needs, shaping service experiences, developing content and design solutions, and collaborating closely with researchers, designers, product managers, engineers, and stakeholders. Key Responsibilities: Supporting the design and delivery of user ...

understand the entire perspective of the situation or change, using appropriate techniques and diagrams to convey this to project and business stakeholders. Conduct user research to identify user needs and end to end journeys that need to be considered in development. Define Epics and Features that … stakeholders to include non-functional requirements and acceptance criteria written in an appropriate format, e.g. Behaviour Driven Development. Create documentation and diagrams to enhance User Stories where necessary, e.g. Wireframes, data models, etc. Refine Epics and Features via Agile ceremonies and socialisation, using negotiation skills to achieve the desired ...

great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content. Responsibilities: Create and edit clear, accessible online content from complex policy and technical information Put user needs at the heart … content decisions, using user research, analytics and usability testing Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose Contribute to content management and content architecture ...

Gateway Day Rate: £435 per day (Inside IR35) Contract Length: 6 Months (Standard initial term) Department: UK Public Sector Location: Birmingham (Hybrid) Key Responsibilities User-Centred Design: Map end-to-end service flows and interactions based on robust user research, data analytics, and government outcomes. Prototyping … Testing: Build, iterate, and refine high- and low-fidelity prototypes, wireframes, and user journeys using the GOV.UK Design System. Accessibility and Inclusion: Ensure all designs comply with WCAG 2.2 AAA/AA standards, creating accessible services that work for users regardless of digital capability. Agile Collaboration: Work within multidisciplinary ...

Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a User Researcher (Senior Associate) at our client, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred ...

product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Design and maintain performance measurement frameworks, including KPIs, goals, user needs and benefits measures. Carry out complex analysis using multiple data sources and translate findings into clear recommendations. Develop dashboards, reports and visual stories … communicate service performance to different audiences. Lead quality assurance of performance data, including cleansing, validation and explanation of limitations. Work closely with product, delivery, user research, data and client teams throughout the product life cycle. Support, delegate to and upskill other analysts where appropriate. Essential skills and experience ...

Product Lifecycle Ownership: Manage products end-to-end from discovery and delivery through adoption, ongoing optimization, and retirement. Discovery & Innovation: Lead discovery activities including user research, hypothesis testing, prototyping, and solution shaping to build deep domain insights. Backlog & Investment Prioritization: Prioritize product backlogs and investment decisions based … strategic fit, user insight, and technical feasibility. Cross-Functional Collaboration: Partner closely with business leaders, software engineering, enterprise architecture, design, data, and delivery teams. Outcome & Value Tracking: Establish product goals, OKRs, and KPIs to continuously measure and evidence delivered value. Risk & Trade-off Management: Proactively balance trade-offs across ...

will act as the bridge between business stakeholders and technology teams, ensuring the platform delivers measurable business value while providing a seamless and intuitive user experience. This role combines strategic product management with hands‐on product ownership responsibilities in an agile environment. What You Will Be Doing Define … Product Ownership & Delivery Own and manage the product backlog, ensuring clear prioritization and alignment with business objectives. Translate business requirements into epics, features and user stories with clear acceptance criteria. Work closely with engineering, UX, architecture, business GTM and data teams to deliver high-quality solutions. Lead sprint planning ...

entitlement, contributory pension scheme, onsite parking and employee assistance programme We are working on behalf of esteemed organisation, who are recruiting a creative and user-focused Website Content Coordinator to support one of the organisation's most significant digital transformation projects. This is an exciting opportunity to play … will also collaborate with colleagues across the organisation and the website project team to ensure content is clear, accessible, accurate and aligned with user needs, research insights and Warwick SU's brand. The role is part-time at 20 hours per week. There are no fixed working days ...

collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … career development.You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced User Researcher (Consultant) at our client, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced User Researcher (Consultant) at our client, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

also work closely with our LMS specialist to continuously improve how learning is delivered and discovered on our platform (Docebo) - enhancing the user experience, sharpening content structure, and making it easier for every colleague to find the learning that matters to them. But there's a bigger picture too. … part of making that shift happen, working alongside subject matter experts and stakeholders to challenge the brief, bring a user-centred perspective, and help redefine what learning looks like at Shoosmiths. If you're ready to own something, shape something, and leave it better than you found ...

enhancements, defects, technical debt, and risks are effectively prioritised to maximise customer and business value. Lead customer discovery activities, including customer interviews, feedback analysis, research, and insight gathering to identify user needs and opportunities. Act as the primary voice of the customer, ensuring customer insights directly influence product … methodologies, agile delivery practices, and product lifecycle management. Good understanding of the legal sector and workflows within that sector Knowledge of customer discovery techniques, user research methods, and customer-centred product development. Understands and applies AI capabilities and prompt engineering to improve the quality of outputs ...

Government departments, such as DWP, MoJ, DfE, MoD, and ONS. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across government. Hippo will provide exciting opportunities to represent the product function at the executive level, influence key departmental stakeholders, shape policy … implementing delivery and risk management frameworks across a portfolio, proactively mitigating strategic challenges in highly regulated environments. Driving the improvement of organisational standards for user research, ensuring citizen needs are at the heart of all public sector product work. Defining the data, AI, and innovation strategies ...