1 to 25 of 31 Customer Service Jobs in Milton Keynes

Service Centre Team Leader Permanent Up to £32,(Apply online only) DOE Milton Keynes As the Service Centre Team Leader, you will be responsible for supporting the team in delivering excellent customer service with accurate administration and reporting. The successful applicant will have demonstrable Team Leading … experience and will be very customer focussed and process driven. This role would suit you if you have previously worked in a Service environment. You will be driven by delivering exceptional customer service both to customers and colleagues alike through providing a well-organised and structured … service. Service Centre Team Leader Key responsibilities include: Coaching, motivating and leading the team Ensuring all customer interactions are followed through to conclusion Dealing with customer escalations Providing proficient and proactive customer service Reporting, analysing and improving processes Ensuring Service Levels are met Service more »

Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »

IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »

Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch … Skills and Experience Essential: Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication skills at all levels. Ability to build and maintain customer relationships and exceed expectations. Understanding of corporate … behaviors. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »

Beverages market. (Please only apply if you have SAP experience) Essential requirements Min of 2 years experience utilising SAP Excellent sales administration skills Excellent Customer Service Skills both face to face and over the phone Good use of MS packages including Word and Excel Strong Work ethic and … a desire to achieve great results Excellent communicator with good relationship-building skills Experience in setting up new customer accounts and pricing Key responsibilities Setting up new customer accounts ensuring complete and accurate master data Maintenance of billing plans for customer contracts on SAP, ensuring financial values … are correct and up to date. Processing samples onto SAP Reviewing contact of customer orders, verifying quotation and order Administering the ordering of third-party products for customer orders, raising purchase orders that are correct and in a timely manner. Liaising with internal and external parties in order more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »

calm under pressure when dealing with conflicting demands and short lead times Previous experience of scheduling resources, or the use of scheduling systems Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering more »

do between 07:00-18:00. Principle Duties and Responsibilities Helpdesk & Scheduling Management Lead and manage the Atlas Helpdesk function to deliver an excellent customer service, ensuring client queries are handled effectively and the quality expectations of the business are met; Motivate, lead and develop the Helpdesk team … and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing positive trends and resolving issues if they arise; Build on and … key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the recruitment of competent staff to ensure the quality of service is not compromised by lack of skill or resource; Manage sickness, absence, disciplinary and grievance issues in line with company policies and procedures supporting more »

Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting and … problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base … depending on experience, 25 Days holiday rising to 30, 5% Pension, LinkedIn Learning, Life 4x, Long Service and Discretionary awards If you are experienced in supporting Microsoft Dynamics 365 modules and are looking to join a company making big changes to their technology estate, this could be the role more »

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Services Executive. Youll work … alongside our Client Success Managers (CSMs), providing administrative and operational support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you … based on experience. Location Moulsoe, Milton Keynes, MK16 0FJ Role Type Permanent Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare, Internal reward and recognition programme, training and potential career progression. Core Responsibilities: Work with the CSM team to help our more »

sales role that will grow with the business and learn from an experienced sales manager to develop their skills. Key Tasks: Create and send customer quotations. Quote follow up for conversion to order. Liaising with supplies and customers enquiries. Log RFQ's into the companys spreadsheet CRM and track … other sales spreadsheet. Update on Sales activity. Training on product portfolio. Answering incoming telephone calls, data entry tasks. Updating customer records. Any other duties which may be asked of you according to demand/resources. Future Tasks: More responsibilities in the Sales team. Assist contract review team with process … written and verbal communication skills. Strong organisational skills and the ability to multi-task. High level of knowledge for Word, Excel, PowerPointand Outlook Excellent Customer Service Experience working within an office environment Experience working in a similar sector is a strong advantage more »

in a skilled and organised way whilst adhering to escalation procedures. Duties: Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff Manage mobile alarm call outs and provide solutions in a timely manner Monitor CCTV … and respond to all customer requests relating to their alarm system and escalate issues accordingly Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required Ensure that all systems/ more »

are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model. Knowledge and understanding of risk … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »

Microsoft certificationsCloud solution certificationsTOGAF or equivalent7+ years in Solution Architect role7+ years Dynamics CRM Configuration/customisation7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)Solution design with Critical thinking Configuration/customisation along with Testing and debuggingDevelopment tools (Visual Studio)Excellent interpersonal skillsEnglish as primary more »

Collate RAMS and H&S documentation for projects Attending relevant internal project meeting and resolving any issues Overseeing plant requisition and haulage Providing excellent customer service to clients to encourage repeat business Managing projects ranging in size from 35 units to 400 units The ideal applicant will be more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Wednesday, 17th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

and procedures concerning inspections and assessments of Engineering Assets including bridges? Our client is a well-established Nationwide Rail company who provide an exceptional service to their customers and are focused on continually improving this. The role as an Assistant Asset Engineer Assist in the monitoring of maintenance trends more »