18 of 18 Customer Service Jobs in Milton Keynes

IT Service Analyst Milton Keynes – hybrid working is offered where operationally feasible Competitive salary , negotiable depending on your experience and expertise benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Are you ready to bring your IT and customer service expertise to a role where your … commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge … of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would be More ❯

Service Desk Analyst £188/day Outside of IR-35 Milton Keynes - 3 days per week on site 12 month contract SC Cleared role - can sponsor Overview: Provide first-line technical support, incident resolution, and request fulfilment within a structured service desk environment. Ensure high-quality customer service and effective issue management. Key Responsibilities: Act as … resolve incidents or escalate as necessary. Maintain accurate incident records and documentation. Support users with Windows 10/11, M365, Active Directory, Exchange, and remote access tools. Contribute to service improvement and documentation. Essential Skills & Experience: Strong customer service and communication skills. Experience in incident and request management. Proactive ownership of issues with a problem-solving mindset. … Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional on-call and additional More ❯

Business Units' requirements as appropriate Support the business units with their use of the IT systems Behave with all clients (both internal and external) fairly and ethically with excellent customer service Take ownership of issues and provide updates to users on outstanding issues. Ensure up to date records are maintained at all times on the Group and Company … systems Interpret instructions and issues arising, and then implement actions according to policies and procedures Providing escalation support to the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct … and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a 'Can-Do' attitude. Be an excellent all-round communicator More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Automation Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Automation Engineer would … have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The Person More ❯

Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Mechanical Design Engineer … would have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly … Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at https://snapfinance.co.uk/careers Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … include: CRM Management & Administration Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service … Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service desk … Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and update mobile support documentation and procedures More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

moves, adds, and changes as required. Test and certify systems and applications. Ensure issues are followed up or escalated promptly. Maintain a high level of professionalism and meet agreed service levels. What Were Looking For: Degree in IT, Computer Science, or related field (or equivalent technical qualification). Up to 2 years experience in an IT support or similar … role (graduates welcome). Basic understanding of networking, Windows operating systems, and hardware troubleshooting. Strong problem-solving skills and a willingness to learn. Excellent communication and customer service skills. Please attach your CV for immediate consideration. More ❯

internally as relevant updates from US Master Data team. To create and maintain Season/Collection dates and system data. To work with Global Sourcing/Global Production/Customer Services (EMEA) ensuring products and programs are launched with achievable delivery dates. To be the one central point of Communication between the EMEA office to US Engineering, and to … skills using Microsoft office tools is necessary (excel, word, access) Excellent verbal and written communication skills Interact with all levels of EMEA management, across sales, product, operations and the customer service teams Ability to deal with frequently changing priorities and deadlines Meticulous attention to detail accompanied by organizational skills Working knowledge and experience with SAP would be beneficial More ❯

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Success Executive. Youll work alongside our Client Success Managers (CSMs), providing administrative and operational … support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you? If the answer is yes we want to hear from you! Salary £26K Location Unity Place, 200 Grafton Gate, Milton … Keynes, MK9 1UP Role Type Monday Friday, 09:00 - 17:30 (Hybrid Working Available) Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare and internal reward and recognition programme. Core Responsibilities: Join our team and play a key role in helping our clients succeed using the Incentivesmart platform! Heres what youll More ❯

Through this apprenticeship you will gain hands on experience working within this role as well as the opportunity to enhance your customer service skills when dealing with IT support requests. Role Key Responsibilities: Provide 1st line support for IT infrastructure and systems across the organisation Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues … upgrades, reporting any issues or anomalies Create, update, and maintain reports to support IT operations and decision-making Perform routine IT tasks as assigned, ensuring consistency and reliability in service delivery Collaborate with team members to improve support processes and enhance user experience Training Information Communications Technician Level 3. Training with Milton Keynes College. Ongoing training, support and development … Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) Computer Science A Level, grade More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

learn how to apply them in a business environment. The trainee will attend both college and the workplace to undertake training and assignments to successfully complete the apprenticeship. Role Service Desk Support: Provide 1st line (and some 2nd line) support for routine hardware and software issues to both office and field-based staff via phone, email, or face-to … 30pm (30 min lunch). Expected Duration 1 Year 9 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Sunday, 31st August 2025 Desired Skills Customer service skills Effective communicator 2nd EU Language Preferred Organised Time management skills Initiative Problem solver. Qualifications Maths GCSE, grade 9-4 (Essential) English GCSE, grade 9-4 (Essential) About More ❯

Network IT is currently recruiting for a Service Desk Analyst, to join our client on a 12 month initial contract, outside IR35. Our client are pivotal in supporting a range of internal and external customers, so youll be contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. … supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared) Duration: 12 Months Rate: £170 per day Status: Outside IR35 Location: Milton Keynes 3 days per week On call allowance in place if required! Key … skills: Strong background in IT Support/Service Desk Analysis Excellent attitude and customer facing skills, team player and flexible work approach Strong background in supporting Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an More ❯

across the healthcare system. They are now looking for a Patient Support Administrator to join their growing team. Skills/attributes: The Patient Support Administrator should be skilled in customer services and have the following attributes: An interest and good understanding of IT applications will be required (although relevant training will be provided) Be friendly and approachable Communication is … key in this role; you must be able to articulate yourself clearly and have good patience with the patients. Professional and well presented as this is a customer-facing position and you should have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the … 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment This is a field-based role and you must have a driving licence and full access to a vehicle to apply Patient Support More ❯