newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Aveni
working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account … potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Cavenwell Group
modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across client onboarding, compliance, finance, HR, and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency Establish reliable, auditable workflows for … by training and supporting the wider team Help lead an internal education program around automation, AI tools, and smarter service delivery practices Support the onboarding and development of future hires in the operations function WHAT YOU BRING Experience 5+ years in operations, business operations, or process-driven roles — ideally within More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
the sales cycle for Epsilon's product portfolio. In this individual contributor role, you will lead the pre-sales process, guide customers through technical onboarding, and ensure seamless integrations across digital marketing, identity, and customer experience solutions. You will collaborate with 12+ cross-functional teams to deliver tailored solutions, optimize … value solutions that exceed customer expectations. Drive High-Impact Opportunities : Prioritize opportunities that align with business goals and drive revenue growth. Lead Pre-Sales & Onboarding : Collaborate with sales teams on compelling pitches, demos, and solution scoping, while managing the technical onboarding and media activation lifecycle. Foster Collaboration : Work with 12+ More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Neuroworx
basis. You’ll play a vital role in ensuring our clients have an exceptional experience from first contact through long-term partnership. This includes onboarding new clients, delivering product demos, nurturing relationships, and identifying opportunities to expand our impact. Key Responsibilities Own the end-to-end client journey, from onboardingMore ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
CD Recruitment
platform while building long-term relationships and ensuring continued value from the solution. Key Responsibilities: Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture, and security policy optimisation. Collaborate with internal teams - including … experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving successful onboarding, adoption, and technical alignment. You’re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
CD Recruitment
Collaboration Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Data-Driven Success Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ Net … . What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
memoryBlue
shape the future of tech, please read on! As an Account Executive , your primary focus will be on Customer Success —guiding clients through their onboarding journey and ensuring their success at every step. Key responsibilities include: Acting as the primary point of contact for clients, building trust and strong relationships. … Leading clients through onboarding processes, ensuring they are fully set up and supported. Utilizing Salesforce and other tools to track progress, manage accounts, and optimize workflows. Collaborating closely with clients to identify their needs and provide tailored solutions. Troubleshooting issues and proactively addressing concerns to enhance the client experience. Monitoring More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Swissport
/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle campaigns for onboarding, engagement, retention, and re-engagement. Conduct A/B tests to optimise messaging, content, and personalisation strategies. Regularly update customer segments based on evolving behaviours … Loyalty Define and execute loyalty campaigns as part of the CRM strategy, ensuring alignment with business goals. Design and manage loyalty program communications, from onboarding to reward redemptions, to boost engagement. Track and analyse loyalty program performance and customer engagement, providing actionable insights for improvement. Qualifications and Competencies You have More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Blackout Technologies
our Blackout Education platform, achieve their desired outcomes. The CSM will build strong relationships with all stakeholders (staff, students, and parents), guide them through onboarding, provide ongoing support, drive adoption, and ultimately ensure high levels of customer satisfaction and retention. The CSM will work closely with the Product Owner, to … ensure that client feedback is integrated into the product development process. Responsibilities Onboarding and Implementation Collaborate closely with the Product Owner to ensure a seamless transition for new Blackout Education clients from contract signing to go-live. Develop and deliver comprehensive training programmes and resources to empower school staff, students More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Tenth Revolution Group
Data Engineer We’re working with a forward-thinking Microsoft partnered consultancy who are looking for a Data Engineer to join their growing team. You will have the opportunity to work with some of the latest Microsoft technologies with a More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Idox plc
to achieve a successful outcome for the customer. We are a leading software supplier to Local Government and have a mature customer base. When onboarding new customers, we deliver consultancy and training throughout the lifecycle of the project. More often, due to the nature of our user base, consultancy is … build industry knowledge and develop a set of strong business skills. You will receive the necessary training and coaching to support you through the onboarding process to ensure you’re able to deliver services in line with the team delivery targets. We offer a comprehensive benefits package and flexible working More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Temu
About Us Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live a better life. Temu is committed to bringing affordable products onto its platform More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Script Assist
Implementation Consultant – Healthcare SaaS Location: Remote (UK-based) Experience: 3–8 years Function: Digital Health · SaaS Delivery · Clinical Software Implementation · Account Onboarding Compensation: £60,000–£70,000, depending on experience. Help private healthcare clinics run on the platform of the future. Script Assist is transforming how private healthcare is delivered. … SaaS Implementation Consultant to join our UK-facing team. You’ll be the trusted partner for clinics, pharmacies, and specialist prescribers — guiding them from onboarding through to long-term success. This is not support. It’s not account management. This is a senior implementation role with real strategic weight. You … run client delivery, improve operational outcomes, and directly shape the rollout of next-gen healthcare technology across the UK. What You’ll Do Lead onboarding and configuration for new clinic and pharmacy partners Run virtual training sessions with UK doctors, pharmacists, and admin staff Understand and map out client workflows More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
NRG
We’re working with a well-funded tech business in Newcastle that’s looking to bring in a QA Automation Engineer to help automate their award-winning web platform. This is a newly created role with backing from leadership and More ❯
We’re working with a well-funded tech business in Newcastle that’s looking to bring in a QA Automation Engineer to help automate their award-winning web platform. This is a newly created role with backing from leadership and More ❯