1 of 1 Problem Management Jobs in Norfolk

in Aviva. A bit about the job: Manage BAU tasks to support Cloud Hosting Platform Services in AWS and Microsoft Azure, including incident and problem management, patching, rebuilding, recoverability, and ensuring security compliance Oversee performance of the sourcing partner, taking action to improve service delivery for end consumers … operational acceptance of new services transitioned from Platform Engineering and Cloud Enablement teams into BAU, and provide service performance insights and recommendations through regular management information Skills and experience we're looking for: Valid qualifications in AWS and/or Azure Fundamentals (at minimum) Extensive experience with cloud platform … integration tools such as Jenkins and the use of tools for deployment, monitoring, and troubleshooting of system resources Experience of ITIL, specifically incident and problem management What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to More ❯