7 of 7 Customer Engagement Jobs in the North East

MSAT Manager

Hiring Organisation
SRG
Location
Darlington, England, United Kingdom
operations, ensuring manufacturing processes are successfully transferred, implemented, and executed within a regulated setting. This role combines technical leadership, people management, and customer engagement, making it ideal for someone who understands both clinical-stage bioprocessing and the practical realities of GMP manufacturing. You'll work closely with Development … stakeholders and competing priorities Support strategic resource, capacity, and equipment planning Ensure projects are delivered on time, to budget, and to required quality standards Customer & Business Engagement Work directly with customers to support process transfer and manufacturing readiness Contribute technical expertise to business development activities and proposal development ...

Customer Success Apprentice

Hiring Organisation
SAGE (UK) LTD
Location
C23 - 5 & 6 Cobalt Park Way Cobalt Park, Newcastle Upon Tyne, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
Competitive
Start your career with Sage as a Customer Success Apprentice, where you’ll enjoy building relationships, solving problems, and helping businesses get the most from technology, while earning a recognised Level 3 qualification at the same time through structured development, mentoring, and hands-on delivery. Role Support the creation … Customer Success Plans that define customer goals, milestones, and outcomes, and help customers achieve them Help drive product adoption and usage, learning how to use customer data and telemetry to spot churn risk and act on it early Build an understanding of customers’ pain points and support ...

Principal Scientist

Hiring Organisation
SRG
Location
Sedgefield, County Durham, UK
team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...

Principal Scientist/Engineer - Battery Materials

Hiring Organisation
SRG
Location
Sedgefield, County Durham, United Kingdom
Employment Type
Permanent
Salary
£49045 - £65045/annum
team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...

Customer Contact Comms Analysts

Hiring Organisation
Randstad Technologies Recruitment
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£150 - £170/day
Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting … major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve ...

Junior Product Specialist

Hiring Organisation
Hays Business Support
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum £40,000 - £50,000
supporting the development and delivery of connected solutions across the UK market. This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams. The RoleAs a Junior Product … customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback. Key Responsibilities Provide technical product support to commercial teams, including tender responses Deliver engaging product demonstrations and training sessions Work closely with development ...

Software Manager

Hiring Organisation
SRG
Location
Sedgefield, County Durham, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
automated testing and technical documentation. Work closely with multidisciplinary teams including Electronics, Product Design, Quality Assurance and Production to deliver integrated product solutions. Support customer engagement, proposal development and future business opportunities through technical expertise and leadership. Champion innovation, continuous improvement and adoption of modern development methodologies ...