19 of 19 Customer Requirements Jobs in the North East

on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/business … drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯

on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/business … drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯

Role: Our client is seeking a skilled and detail-oriented Specifications Technologist to join their team. In this role, you will be responsible for ensuring that all customer specifications are accurate, compliant with legislation, and aligned with both internal processes and customer requirements. You will work closely with NPD, Production, and Site Technical teams to ensure the timely … of accurate and legally compliant specifications. Key Responsibilities: Liaise with cross-functional teams (NPD, Production, Site Technical) to ensure all required information is ready and approved prior to submitting customer specifications Maintain a general understanding of site processes and procedures to ensure specifications and questionnaires are completed accurately Ensure all specifications are legally compliant and adhere to customer policies and requirements Keep up-to-date with current food labelling legislation , ensuring compliance with existing regulations and awareness of any upcoming changes Respond to customer queries related to specifications and make necessary amendments Review and update internal and external specifications in line with recipe, process, or customer policy amendments Co-ordinate the approval of site More ❯

hybrid working scheme with 2 days per week in the office. Salary ranges between £40K - £55K, depending on experience. Responsibilities include: - Work with product owners to analyse industry and customer driven change proposals - Produce clear and concise software specifications - Translate business requirements into detailed specifications - Provide advice on aspects of system design where there may be change - Represent … the customer/business to the rest of the team to help priorities workloads - Collaborate with the project teams on various facets of the project, specifications and design functions - On occasion, assist with testing scenarios where in-depth input in needed - Working with the team to grow the development of the Business Analysis Practice and promoting best practice and … developing new processes in line with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MS Office skills, in particular Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest More ❯

and collaborate across engineering, production, and quality teams to drive innovation and continuous improvement. Key Responsibilities Design and execute test plans for new products. Develop test specifications aligned with customer requirements and standards. Design, develop, and validate new test equipment and fixtures. Maintain and enhance existing test systems for reliability and performance. Provide hands-on support and troubleshooting More ❯

voice, wireless, and security solutions. This is a hands-on role for someone who thrives in post-sales technical delivery, enjoys leading solution design, and is passionate about driving customer success. About the Role:You'll be responsible for translating high-level designs into detailed, low-level implementations across technologies such as SD-WAN, SD-A, ISE, ACI, Webex … MS Teams, and NextGen firewalls. You'll lead technical direction, manage solution validation, and ensure seamless handover to support teams-all while keeping the customer at the heart of every decision. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery and solution direction. Lead validation … and integration of new and in-life services. Drive improvements in design and delivery processes. Manage customer engagement and statement of work creation. Provide technical leadership in complex bids and strategic solution design. Plan and implement customer migrations, including occasional out-of-hours work. Resolve complex service issues and lead root cause analysis. Ensure compliance with industry standards More ❯

voice, wireless, and security solutions. This is a hands-on role for someone who thrives in post-sales technical delivery, enjoys leading solution design, and is passionate about driving customer success. About the Role: You'll be responsible for translating high-level designs into detailed, low-level implementations across technologies such as SD-WAN, SD-A, ISE, ACI, Webex … MS Teams, and NextGen firewalls. You'll lead technical direction, manage solution validation, and ensure seamless handover to support teams-all while keeping the customer at the heart of every decision. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery and solution direction. Lead validation … and integration of new and in-life services. Drive improvements in design and delivery processes. Manage customer engagement and statement of work creation. Provide technical leadership in complex bids and strategic solution design. Plan and implement customer migrations, including occasional out-of-hours work. Resolve complex service issues and lead root cause analysis. Ensure compliance with industry standards More ❯

technologies such as SD-WAN, SD-A, ACI, ISE, Webex, MS Teams, and NextGen firewalls, you'll lead solution delivery from post-sale through to handover, ensuring quality and customer satisfaction throughout. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery, ensuring alignment across stakeholders. … Lead solution validation, integration, and testing. Drive consistency in architecture and technical processes to improve efficiency. Own customer migration planning and implementation. Resolve complex technical issues and lead root cause analysis. Provide thought leadership in strategic bids and solution design. Skills & Experience Required: Strong stakeholder management and leadership skills. Proven ability to guide technical teams through complex implementations. Experience … on experience with at least one of the following technologies: Cisco ACI, Nexus, VMware Ability to manage risk and apply mitigation throughout the delivery lifecycle. Passion for delivering outstanding customer experiences. What's in it for You? This role offers a competitive salary, performance-based incentives, and a comprehensive benefits package designed to support your wellbeing and career growth. More ❯

technologies such as SD-WAN, SD-A, ACI, ISE, Webex, MS Teams, and NextGen firewalls, you'll lead solution delivery from post-sale through to handover, ensuring quality and customer satisfaction throughout. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery, ensuring alignment across stakeholders. … Lead solution validation, integration, and testing. Drive consistency in architecture and technical processes to improve efficiency. Own customer migration planning and implementation. Resolve complex technical issues and lead root cause analysis. Provide thought leadership in strategic bids and solution design. Skills & Experience Required: Strong stakeholder management and leadership skills. Proven ability to guide technical teams through complex implementations. Experience … on experience with at least one of the following technologies: Cisco ACI, Nexus, VMware Ability to manage risk and apply mitigation throughout the delivery lifecycle. Passion for delivering outstanding customer experiences. What's in it for You? This role offers a competitive salary, performance-based incentives, and a comprehensive benefits package designed to support your wellbeing and career growth. More ❯

This is an excellent opportunity to join a global manufacturing leader as an Applications Engineer. In this dynamic role, you will convert customer enquiries into tailored, value-driven solutions for specialised equipment and post-sale services. Working closely with Sales, Supply Chain, and Marketing teams, you'll provide technical expertise, quotations, and onsite support to help convert opportunities into … successful sales. Job Responsibilities: Responsible for converting customer enquiries related to specialised equipment and post-sale services into tailored solutions that provide the customer with the highest level of value from their investment. Solutions offered should take into account the specific process application requirement and client restrictions of CAPEX, OPEX and space restrictions. Provide quotations, supporting documentation, onsite … value solutions approach. Prepare value add solutions that allow our client to differentiate their proposals from competition wherever possible. Review the businesses quotation with sales companies and participate in customer meetings when needed/requested (face to face or online). When required, organise and run effective project handover meetings to ensure wider team have clear understanding of what More ❯

nuclear. We are seeking a talented and detail-oriented Control Systems Engineer to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for excellence. Key Responsibilities Understand an … high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Ensure designs meet relevant regulatory and safety standards and are consistent throughout the design and development process. Collaborate with colleagues to ensure smooth More ❯

consist of creating and testing high-quality code. You will use programming languages and software development tools such as Java, Python, and C++. You will be responsible for interpreting customer requirements from a design specification, planning and managing their contribution to the wider project, and creating effective software solutions. Due to the nature of the role, you could More ❯

over 5,000 associates As part of our growth we are looking for a Project Manager in Gateshead where you will be a Key influential member of the global Customer Solutions team. Full time, permanent Competitive Industry package, plus generous Bonus scheme Modern offices and with an established product company KEY RESPONSIBILITIES: The responsibilities of the Project Manager include … but are not limited to): This is a customer facing role, the incumbent will work across all Crane Authentication product verticals as required; Government Solutions, Brand and ID, delivering solutions to high value customers and working with stakeholders across the business. The Project Manager is responsible for: Leading the project and representing Crane Authentication with high value customers, ensuring … million. Be the face of the project, building excellent relationships with customers and stakeholders alike Facilitate project meetings and always working within the agreed framework, being adaptable to specific customer requirements for governance and reporting Hold the business and stakeholders to account for delivery of agreed project objectives Plan, define, verify and manage the scope, timeline, budget, and More ❯

over 5,000 associates As part of our growth we are looking for a Project Manager in Gateshead where you will be a Key influential member of the global Customer Solutions team. Full time, permanent Competitive Industry package, plus generous Bonus scheme Modern offices and with an established product company KEY RESPONSIBILITIES: The responsibilities of the Project Manager include … but are not limited to): This is a customer facing role, the incumbent will work across all Crane Authentication product verticals as required; Government Solutions, Brand and ID, delivering solutions to high value customers and working with stakeholders across the business. The Project Manager is responsible for: Leading the project and representing Crane Authentication with high value customers, ensuring … million. Be the face of the project, building excellent relationships with customers and stakeholders alike Facilitate project meetings and always working within the agreed framework, being adaptable to specific customer requirements for governance and reporting Hold the business and stakeholders to account for delivery of agreed project objectives Plan, define, verify and manage the scope, timeline, budget, and More ❯

includes developing innovative, high-quality system designs that achieve the right balance between performance, safety, and practicality. Working alongside senior engineers, project managers, and sales teams, you will transform customer requirements into detailed design concepts and technical solutions that not only meet project specifications but also contribute to the company s long-term engineering and product innovation strategies … to the sales team, including presentations, demonstrations, and bid support Act as a technical authority during project execution, participating in major design reviews and ensuring compliance with specifications Qualifications & Requirements: Degree in Mechanical or Electrical Engineering (or equivalent) Proven experience in design engineering for low-volume, high-value equipment Strong technical knowledge of deck equipment, hydraulics, electrical systems, controls More ❯

for critical applications. Key Responsibilities: Develop and execute a business development strategy within your territory Identify and secure new business opportunities through proactive lead generation and industry contacts Understand customer requirements and provide tailored technical and commercial solutions Build and maintain long-term relationships with key stakeholders and decision-makers Collaborate with internal technical teams to ensure project … and quotations to potential clients Manage your sales pipeline and report progress using an established CRM Stay up to date with industry trends, competitor activity, and market conditions Candidate Requirements: Proven experience selling electrical solutions across multiple industries Knowledge of systems including building management, UPS, fire and security, access control, electrical drives, switchgear, and energy management Ability to work More ❯

and collaborate with other departments on NPI and PFMEA processes for new products. Responsibilities: Design and execute test plans for new battery products. Develop test specifications in line with customer requirements. Conduct failure mode analysis. Design, develop, and validate new test equipment. Manage version control of compiled firmware. Requirements: Degree in Electrical and Electronic Engineering (BEng) or equivalent More ❯

looking for a Product Owner to spearhead the development of high-value SaaS products within our client’s platform. This role is perfect for someone who combines technical savvy, customer insight, and strong business acumen. This role offers fully remote working, but applicants must be based in the UK with unlimited right to work. Occasional global travel may be … required. Day-to-day of the role: Define, prioritise, and refine the product backlog to align with customer needs and strategic goals. Collaborate closely with engineering, design, and QA teams to ensure timely delivery of high-quality features. Lead Agile ceremonies, including sprint planning, backlog grooming, and retrospectives. Work in tandem with Product Managers to ensure the product roadmap … supports company OKRs and customer outcomes. Engage directly with customers to collect feedback and foster continuous product enhancement. Guarantee that each product increment offers tangible customer value and complies with regulatory standards. Track performance metrics such as feature adoption, delivery cycle time, and product quality. Coordinate with go-to-market teams to prepare for releases and manage customer More ❯

within telecommunications and defence products. Detailed RF specification, design, simulation, and realisation. System line-up analysis. Thermal, MTBF and component derating analysis and reporting in line with company/customer requirements. Checking of design documentation. To proactively participate in design reviews and to initiate design reviews to mitigate risk when appropriate. To maintain an up to date, comprehensive design … of compliance data for assigned designs. Problem-solving and fault diagnosis of manufactured products during product introduction – including definition and train-out of diagnostic procedures. RF Design Engineer Key Requirements: Relevant Degree (or equivalent), preferably RF/Communications Engineering. Experience using RF design tools such as Microwave Office, CST, EMPro and ADS Demonstrable experience of microwave circuit/system More ❯