COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customerMore ❯
to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customerrequirements Conducting client workshops Documenting customerrequirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Thales
acting as a technical leader for the bid or project team reporting to the programme Solution Engineering Manager & Project Design Authority. Key Responsibilities: Analyses Customer needs/requirements and assesses Solution architecture and technical choices. Ensures Solution compliance with Customer needs, Product Policy, Make-Team-Buy (MTB … legislation, rules & regulations. Reviews the technical risks and opportunities and the related mitigation plans throughout the bid or project. Ensures best trade-off between Customerrequirements & Product Policy consistent with schedule, costs, MTB strategy & risks/opportunities. System definition activities – requirements definition, functional and physical definitions Preparation … acoustic, hardware, mechanical, software etc. Ensures, with the support of Specialty Engineering experts & Safety/HSE stakeholders that Solution design takes into account contract requirements and applicable legislation, rules & regulations, including product safety & security and Environmental/HSE requirements & standards, and that related certification activities are performed correctly. More ❯
the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customerrequirements and design and recommend pump solutions that meet customerrequirements and support sales efforts. This role involves close collaboration with … the sales, customer service, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses … etc.) is desirable. Bilingual/multilingual in English and one of the following: German, French, Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Thales
including sonar and combat management systems). To specify & define systems to meet the project needs, optimising the design through trade-offs to maximise customer and Thales value. Work closely with the Customer and Thales Engineering teams to align the solution and detail architectures. Principal Relationships: As part … expected to be able to undertake all of them. They are given as a guide as to the expected duties of the grade: Lead requirements activities from cradle (initial definition) to grave (formal validation and acceptance) Work closely with the integration/testing teams and customer/suppliers … to define acceptance criteria and ensure valid evidence is gathered to verify and validate requirements, captured in a suitable matrix (RVVM/VCRI/VCRM....) Generate specifications from high-level and loosely defined customer needs Taking complex customerrequirements and deriving them into product/subsystem More ❯
Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯
get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customerrequirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯
get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customerrequirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯
be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customerrequirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯
be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customerrequirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯
we develop, sell and implement the best possible product for our customers. You will be providing technical and product consultation and advocacy throughout the customer journey, accountable for a highly solution-oriented sales and implementation process. You will enable Sona to have a keen understanding of the customers' business … recommend business process change. This will mean developing a deep understanding of our platform, the options available and how to transform it based on customerrequirements, whilst identifying when to push back and advocate for change. As a core customer product expert, you'll also work closely … customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. Collaborate with Project Managers to deliver More ❯
Permanent Hours Full Time DESCRIPTION Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition solutions from conceptual design to long-term production operations. When customized solutions are required, they may also work with AWS Professional Services, representing customer operational needs and aligning with … AWS Support capabilities. While software development is not expected from a Media Specialist TAM, a background in software development is valuable for understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing to the overall More ❯
dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational … play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as More ❯
utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive … Analyst to join our Programme Management Practice. In this role, you will collaborate with customers and internal teams to deliver innovative solutions that meet customer needs and contribute to our mission of renewing utilities. You will leverage your knowledge of the utilities sector and Gentrack products to support project … delivery across various phases. As a Business Analyst, you will facilitate workshops, elicit requirements, and work closely with technical teams to ensure that solutions are effectively implemented. You will have the opportunity to develop your skills and grow professionally within a supportive and collaborative environment. This role involves occasional More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
CRC Recruitment Ltd
the growing team in the UK, we are seeking a UK Internal Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … an option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, tradeshows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯
East Haddon, Northamptonshire, United Kingdom Hybrid / WFH Options
CRC Recruitment Ltd
the growing team in the UK, we are seeking a UK Inside Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, trade shows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯
Technical Account Manager, Strategic Industries Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition these solutions from conceptual design to long-term production operations. When customized solutions are necessary, they may also coordinate with AWS Professional Services, representing the operational needs of the customer and aligning with AWS Support capabilities. While software development is not expected, a background in software engineering can help in understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing significantly to customerMore ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Siemens AG
faces unprecedented complexity, demanding robust verification and first-pass success. We're expanding our European PCB Team with an expert Application Engineer to drive customer success. The objective for this role will be to lead pre-sales engagements, lead assessment and solution mapping whilst providing strategic product demonstrations and … running custom workshops/deployment guidance. You will Transform customers PCB design workflows through Taking ownership of customerrequirements and processes analysis and provide solutions implementation Drive projects with a sense of urgency, strong organizational and follow-up skills Actively use engineering expertise and knowledge in PCB design … and manufacturing implementation to provide the appropriate solutions to customers Good understanding of business requirements and ability to deliver solutions to meet business objectives Core Responsibilities Technical Sales Support Deliver compelling presentations Implement competitive benchmarking Lead technical workshops Provide specialized training Customer Success Serve as trusted technical advisor More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Informatica Corp
You are responsible for the execution plan of each assigned account. Develop a strategic and comprehensive business plan for your accounts, including identifying core customerrequirements and mapping the benefits of Informatica's solutions to customerrequirements and agreed outcomes. Sell-to and work with executive … level customer decision-makers up to and including the CXO level. Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans. Developing your own pipeline for the shorter and longer-term requires taking ownership to … Master's degree. Industry knowledge of Banking, Insurance, Telecommunications and/or Manufacturing. Role Essentials Experience hitting sales targets. Deep industry knowledge of a customer's decision-making process, goals, strategies, and objectives. In-depth understanding of the power of Data and its impact on data-driven decisions. BA More ❯
of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯
of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Customer Support Engineer - LCMS page is loaded Customer Support Engineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of life. We provide life … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent Customer Support Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of life. … join a growing and dynamic organization! We are seeking a person who is keen to continuously learn and the desire to understand and solve customer problems by delivering high-level customer service, to drive and build customer success. Overview of the Role This role entails providing not More ❯
in, you will be required to obtain UK SC clearance in this role. You will be involved in: Creating Systems Design based upon the customerRequirements Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customerRequirements Capture More ❯
in, you will be required to obtain UK SC clearance in this role. You will be involved in: Creating Systems Design based upon the customerRequirements Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customerRequirements Capture More ❯