7 of 7 Customer Requirements Jobs in the North East

role is fully remote working, however may involve some client travel every now and again. Responsibilities: -Functional: Lead stakeholder engagement to elicit requirements, analyse business processes, and develop solution roadmaps aligned to organisational strategy Provide functional leadership across the design, architecture, and delivery of Microsoft Dynamics 365 and Power … Platform solutions Translate complex business requirements into clear, scalable, and pragmatic solution designs Facilitate workshops, solution demonstrations, and user acceptance testing to drive successful adoption Lead cross-functional delivery teams from initiation through to implementation, ensuring effective communication and governance Mentor consultants and contribute to the continuous improvement ...

reliable test solutions. Key Responsibilities Test Design & Execution Design and execute test plans for new rechargeable battery products Develop test specifications in line with customer requirements and SPQP standards Conduct failure mode analysis and support prevention activities to improve product reliability Equipment Development & Maintenance Design, develop and validate ...

need? Data Engineering Design & Delivery (Practitioner) - You can design and oversee the implementation of complex, enterprise-scale data processes and ETL pipelines, translating complex customer requirements into robust, scalable solutions. Data Standards & Governance (Expert) - You have deep expertise in establishing and maintaining data engineering standards across teams, ensuring ...

deliver five star solutions that keep our clients happy is a must! This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. Youll need … flexibility and understand that sometimes the best time to deliver or cut over a system is outside of standard business hours. Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

document the lifecycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure timely and effective communication with stakeholders regarding issue … Support teams. Continuous Improvement Identify and implement improvements to telecommunications processes and practices. Stay updated with the latest industry trends, technologies, and best practices. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience ...

ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring all technical implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise … across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews, and adherence to platform governance Guide and mentor development teams to deliver scalable and maintainable solutions Key Skills & Experience: Proven experience as a ServiceNow Technical Lead or Senior Developer ...