1 to 25 of 39 Microsoft 365 Jobs in the North East

are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft 365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft 365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft 365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft 365 in a corporate setting. Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯

firewalls and wireless equipment Knowledge of TCP/IP fundamentals, and network management Understanding of networking components (i.e. VPN, LAN, WAN, VLAN, DNS and DHCP) A comprehensive understanding of Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft 365 … Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to … Remote Desktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button More ❯

go-to person for everyday tech support like setting up accounts, resetting passwords, and helping colleagues with laptops and software. Along the way, youll get hands-on experience with Microsoft 365, servers, cloud services, and networks - gaining real skills that will help you grow in the IT world. At Quorum, we support the UK energy market with … Job: Help set up and manage user accounts, including password resets and access permissions. Support with setting up two-step login (multi-factor authentication) and keeping accounts secure in Microsoft 365. Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system. Log and track IT issues using ManageEngine Service Desk, escalating … problems to senior staff when needed. Install, set up, and update laptops, servers, and software (both in the office and remotely). Learn how to solve problems using Microsoft 365 tools, remote support, and basic scripting. Gain experience with wired and wireless networks, including taking part in a new server room and network setup. Work with Microsoft More ❯

In this role, you will support senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects. You’ll be involved in server and storage deployments, Microsoft 365 migrations, VMware implementations, backup and disaster recovery solutions, whilst gaining hands-on project experience, learning from experienced consultants. Key Responsibilities Assist in the delivery of IT … infrastructure and cloud projects for clients across the UK. Support with Windows Server, Active Directory, Microsoft 365, and Exchange migrations. Gain hands-on experience with VMware, Veeam, networking, and disaster recovery solutions. Produce accurate technical and project documentation. Act as a point of escalation for troubleshooting complex issues. Work closely with Technical Consultants and Pre-Sales Engineers … to validate solutions. Develop strong customer-facing and consultancy skills. Continue building your expertise through training, certifications, and mentoring. Skills & Experience Windows Server & Active Directory Microsoft 365/Exchange Online (installation, migrations, administration) Networking (switches, firewalls, routers) Backups & Disaster Recovery – ideally Veeam VMware vSphere/Virtualisation (desirable) Strong troubleshooting, documentation, and customer communication skills This role is More ❯

user support. This includes contextualising learning to real workplace scenarios, helping apprentices build confidence in both traditional IT support and emerging AI-enhanced workflows. By embedding AI technologies like Microsoft 365 Copilot into organisational processes through innovative, structured delivery models the Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and More ❯

People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and More ❯

People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and More ❯

resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide IT support Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

Communicate with customers via phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and Google Workspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. … become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Expert:Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke:Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV More ❯

Support Engineer to join our growing Managed Services team. As an IT Support Engineer , you will provide technical support to a wide range of clients, working with the latest Microsoft technologies and cloud solutions. Your role as an IT Support Engineer will include: Providing 1st and 2nd line IT support across multiple client environments. Managing Microsoft 365 … customer service as the first point of contact. What were looking for in an IT Support Engineer: Experience working in an MSP or IT support environment. Strong knowledge of Microsoft 365, Azure, and Intune. Excellent communication skills with a proactive approach. A passion for problem solving and delivering high-quality support. Why apply as an IT Support … Engineer? Be part of a well-established MSP with a strong reputation. Remote working flexibility with occasional client site visits. Ongoing training and support towards Microsoft certifications. Career progression into senior engineering or project delivery roles. If you are an IT Support Engineer who thrives in a fast-paced MSP environment and enjoys supporting a variety of clients, wed More ❯

a remote IT Support Engineer role within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for … in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the … first project phase. Training and Microsoft certifications supported. If youre an IT Support Engineer based in or around Grimsby , this is a fantastic opportunity to be part of a major IT project with long-term career potential. More ❯

continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with … leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. … Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in More ❯

professional development of team members Act as a senior escalation point for complex technical issues, working hands-on to resolve high priority incidents Provide advances troubleshooting across Windows OS, Microsoft 365 and Active Directory Monitor service desk metrics and generate reports on performance, trends and service improvements Maintain and improve ITSM tools, workflows and ticketing processes (ServiceNow … and infrastructure rollouts Identify opportunities for automation, efficiency improvements and technology enhancements Skills, Knowledge & Expertise Experience in a senior or team leader role Strong technical knowledge of Windows OS, Microsoft 365 and Active Directory Sound understanding of networking basics (DNS, DHCP, VPN, TCP/IP) Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Proven experience leading and mentoring More ❯

and in turn develop your technical skills by supporting some challenging and interesting products and technologies. Key Responsibilities: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Incident and Queue Management- Implementing first time fixes and resolving technical issues at a 3rd line support level- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Liaising with colleagues and stakeholders to ensure that services are being delivered effectively and efficiently Job Requirements: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Providing first point contact support … maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Exceptional customer service skills- Active Directory/Microsoft Entra ID- Microsoft Office 365 Administration Desirable Skills & Experience - Microsoft Office 365 Administration- Windows Server 2016-2022 Administration- Microsoft SQL Server Administration (Database support, maintenance plan management)- Management and More ❯

reviews. Drive continuous improvement in monitoring, automation, and performance optimisation. Essential Skills and Experience Strong background in managing IT infrastructure in enterprise or mid-sized environments. Solid experience with Microsoft technologies including Microsoft 365, Azure, and Active Directory. Good understanding of networks, servers, storage, and virtualisation. Knowledge of cyber security principles, tooling, and incident response. Ability … services. Comfortable working both independently and collaboratively across teams. Familiarity with IT service management frameworks (e.g. ITIL) and best practice methodologies. Desirable Skills and Qualifications Relevant industry certifications (e.g. Microsoft Certified, CompTIA Security+, ITIL, etc.) Experience working in regulated environments with a focus on data protection and compliance. Exposure to cloud security, identity management, and endpoint protection tools. Understanding More ❯

You'll help modernise their endpoint management, support collaboration tools & strengthen critical identity and access frameworks. This is a hands-on technical role, ideal for someone confident working with Microsoft 365, Intune (ideally an SME in this area), and cloud identity systems. The role is paying up to £50k + 8% bonus (flex upwards on base salary … on experience with Microsoft Intune and endpoint management across diverse OS/device types. - Proficiency in Microsoft Entra ID (Azure AD), identity, and access management. - Experience with M365 administration and configuration. - Strong problem-solving and interpersonal skills with a customer-first mindset. Nice to Haves: - Experience with large-scale SaaS platforms and integrations. - Familiarity with email/web More ❯

Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external … the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft 365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network More ❯

Architect to join a Global Professional Services Business IT team in a senior capacity, reporting directly to the Head of IT. Acting as the firms subject matter expert for Microsoft Azure and cloud technologies, you will take ownership of the implementation, configuration, development, security, and ongoing support of our modern cloud platform. This role will see you leading the … delivery of Azure and Microsoft 365 solutions, driving cloud migrations, hybrid integrations, and enterprise … deployments. You will ensure solutions are scalable, secure, and aligned to best practices, while also mentoring engineers and shaping the long-term cloud strategy. Key responsibilities: Lead Azure/M365 implementation, optimisation, and support. Act as senior escalation point for complex technical issues. Produce technical documentation, governance models, and solution designs. Deliver workshops, provide expert guidance, and champion new technologies. More ❯

focused approach. Excellent problem-solving and attention to detail. Willingness to learn and take initiative. Ability to work independently and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft 365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment. More ❯

manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS, Active Directory and Office 365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face More ❯

manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face More ❯

technologies. Desirable knowledge of Warden Call, Nurse Call, TECs, and Door Access Control systems. Experience supporting digital technology, IoT solutions, and SIP/VoIP communications is advantageous. Proficient in Microsoft 365, Teams, and Salesforce. Strong organisational skills, with the ability to manage multiple tasks simultaneously. A team player with a proactive and adaptable approach in a fast More ❯

to use IT tools to find and fix problems with computers, networks, and phones. Support internet and network connections, both wired and wireless. Gain experience with cloud services (like Microsoft 365 and Google Workspace). Help with data backups and recovery to keep information safe. Full training and support will be provided by your workplace mentor and More ❯

in product lifecycle management (LCM) and new product introductions. Great organisational and risk assessment skills, with attention to detail. Confidence communicating across departments and with international partners. Proficiency with Microsoft 365 (Outlook, Teams, Excel, SharePoint). It would be a bonus if you also have experience in IT/AV industry compliance and/or a science More ❯

Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * Mac OS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office 365 and Teams. * Experience of using Apple, Android and other mobile devices. * An understanding of wireless connectivity and fault diagnostics. * To be able to floor walk and deal with More ❯