1 to 25 of 31 Microsoft 365 Jobs in the North East

improvement of core IT infrastructure and cloud services. The role focuses primarily on on-premise infrastructure, networking, and security, with additional responsibility for supporting Microsoft Azure and Microsoft 365 environments. The successful candidate will help maintain a secure, reliable, and high-performing infrastructure environment, while also … service desk staff where required. Key Responsibilities Manage and maintain core IT infrastructure, including Windows Server environments, Active Directory, and enterprise networking. Support Microsoft Azure and Microsoft 365 services where required. Maintain and optimise network topology, firewalls, and security platforms. Monitor infrastructure performance and system availability. ...

applications and automation solutions that improve internal operations and support future client offerings. This role focuses on building practical, scalable systems using Azure AI, Microsoft 365, and the Power Platform, turning ideas into reliable solutions that deliver real business value. Key Responsibilities Design and deploy AI-driven … applications and automation solutions Build agentic AI systems capable of handling multi-step workflows Integrate solutions with Azure, Microsoft 365, Power Platform, APIs, and internal systems Lead development of an AI-powered IVR system, conversational agents, and automated ticketing interactions Implement call transcription, insight generation, and predictive ...

shaping the next phase of the company's IT strategy, including the transition to a single managed service provider and greater adoption of Microsoft 365, automation and AI-enabled insight. Responsibilities Own day-to-day IT operations across head office and a large multi-site retail estate … single Managed Service Provider Support and maintain on-site servers, networks and core systems including Sage and retail till systems Manage and optimise Microsoft 365 services including Outlook, Teams, SharePoint and Power BI Respond quickly and pragmatically to operational IT issues that impact trading or store performance ...

delivering cutting-edge solutions? We're on the lookout for a skilled IT Specialist to join a dynamic team and provide expert support across Microsoft 365, Networks, and Servers for high-end clients across the North East. What You'll Be Doing: Leading and managing project implementation … variety of technology solutions, focusing on Microsoft 365 , Network infrastructures , Virtualisation and Server configurations . Collaborating with internal teams and clients to design, plan, and execute seamless technology solutions tailored to the client's needs. Providing hands-on technical expertise to ensure smooth delivery, troubleshooting, and optimization ...

function. This role is ideal for someone who enjoys taking ownership of complex technical issues, improving service quality, and working across a broad Microsoft-centric technology stack. You’ll play a key role in ensuring a reliable, secure, and high-performing IT service for the wider business. Key Responsibilities … incidents and service requests in line with SLAs Taking full ownership of complex technical issues and driving them through to resolution Supporting and administering Microsoft 365, including Exchange Online, Teams, and SharePoint Supporting Entra ID (Azure AD), Active Directory, and endpoint management platforms Building, configuring, and deploying ...

Manage and resolve tickets across hardware, software (inhouse applications) and connectivity Set up new starters (accounts, devices, basic MDM tasks) Support Microsoft Office 365, Windows OS and general desktop environments Troubleshoot basic networking issues (AD, TCP/IP, Wi-Fi, printers) Support telephony/VOIP Escalate issues … Helpdesk/IT Support role Confident communicator across phone, email and face-to-face Good understanding of Azure AD (Entra), Windows OS, Microsoft Office 365, Microsoft Azure and/or VMWare VSphere, basic networking principles Experience using ticketing systems Strong organisational skills and ability to prioritise ...

organisation operating a bespoke, business-critical system that underpins its day-to-day operations. The platform supports multiple operational workflows and is built on Microsoft Business Central, which has been live for approximately 2.5 years and has been tailored to meet specific business requirements. This role would suit … closely with users and suppliers in a fully on-site environment. Key Responsibilities: Providing 2nd line IT support across the organisation Supporting and maintaining Microsoft Business Central, including troubleshooting system and user issues Acting as the first point of escalation before involving external suppliers Liaising with external development ...

technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing … develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention ...

Ensure colleagues are confident using core systems and devices Systems Training Deliver training on key applications (practice management, document management, time recording, billing, and Microsoft 365) Create user guides, video walkthroughs, and e-learning content Support system upgrades and new technology rollouts Device & Hardware Training Train users … delivery What We’re Looking For Experience & Knowledge 3–5 years’ experience delivering IT training in a professional environment Strong working knowledge of Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Experience creating training materials (guides, videos, e-learning) Familiarity with system rollouts and upgrades Ideally experience within legal ...

Cloud/Infrastructure role. Deep expertise with Windows Server 2016/2022, AD, Entra ID, Group Policy, and Windows security services. Proven experience administering Microsoft 365 including Exchange, SharePoint, Teams and associated services. Solid understanding of Microsoft SQL Server and IIS administration. Demonstrable capabilities across networking … including VLANs, routing, DHCP Snooping, Spanning Tree and LAG. Hands-on background with firewall technologies and cyber security best practice. Strong practical experience in Microsoft Azure, including VMs, VNETs, storage, identity, networking security, WAF/Azure Front Door, and cost management. Skilled in managing MDM/MAM via Intune. ...

things IT, ensuring everything runs smoothly, securely, and efficiently. Key Responsibilities: Manage and maintain IT infrastructure including servers, networks, and hardware Oversee Microsoft environments (Windows Server, Microsoft 365) Ensure network performance across firewalls, routers, and switches Lead on cybersecurity, implementing best practices and responding to threats … business operations What They’re Looking For: Proven experience in an IT Manager/IT Lead/Senior IT Support role Strong knowledge of Microsoft environments and infrastructure Solid understanding of networking, cybersecurity, and cloud technologies Experience managing vendors and external IT providers Ability to balance hands-on technical ...

working with availability to be onsite when required and more so in the first couple of months. Essential for the role Proven experience managing Microsoft server infrastructure and virtualised environments Strong knowledge of cloud platforms (Azure and/or AWS) and hybrid infrastructure Experience with Active Directory, Azure …/Entra ID, identity and access management Hands-on experience with Microsoft 365 services (Teams, OneDrive, email security) Backup, recovery, and disaster recovery experience (e.g. VMware, Veeam) Solid understanding of networking (WAN/LAN/WLAN), DNS, and security controls Experience with incident, problem, and change management ...

running.Hybrid working with availability to be onsite when required and more so in the first couple of months.Essential for the role Proven experience managing Microsoft server infrastructure and virtualised environments Strong knowledge of cloud platforms (Azure and/or AWS) and hybrid infrastructure Experience with Active Directory, Azure …/Entra ID, identity and access management Hands-on experience with Microsoft 365 services (Teams, OneDrive, email security) Backup, recovery, and disaster recovery experience (e.g. VMware, Veeam) Solid understanding of networking (WAN/LAN/WLAN), DNS, and security xehkeey controls Experience with incident, problem, and change ...

support role, ideally with at least one at a Level 3 position. Technical Skills: Expert knowledge of Windows operating systems and Microsoft 365 platforms/applications. Highly experienced with Windows server environments (Roles, Active Directory, Group Policy etc). Detailed understanding of common IT hardware and devices ...

support role Strong customer service focus with the ability to communicate clearly and professionally Experience using IT service management/ticketing systems Knowledge of Microsoft 365 applications and end-user support Basic to intermediate experience with Microsoft Active Directory Ability to triage, troubleshoot, and resolve ...

enterprise or distributed environments Strong knowledge of Windows desktop operating systems (Windows 10/11) and mobile platforms (iOS, Android) Hands-on experience with Microsoft 365, including Teams administration Experience with Active Directory, user provisioning, and Joiners/Movers/Leavers processes Strong experience with endpoint management ...

enterprise or distributed environments Strong knowledge of Windows desktop operating systems (Windows 10/11) and mobile platforms (iOS, Android) Hands-on experience with Microsoft 365, including Teams administration Experience with Active Directory, user provisioning, and Joiners/Movers/Leavers processes Strong experience with endpoint management ...

technical specialist or field based vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with ...

under pressure and deliver to set timelines. Knowledge of data modelling, data enrichment techniques, using data analysis tools (e.g. Power BI Proficient in al Microsoft 365 applications Preferred knowledge of SAP The ability to produce clear graphical representations and data visualisation tools (e.g. Power BI). Ability ...

support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange … virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks and servers Office 365 Network devices such as wireless routers and firewalls Excellent progression is available for the right candidates. ...

administrative functions including HR admin and finance admin (Xero) Own the filing and document management structure (SharePoint/OneDrive) Serve as MS 365 Super User, troubleshooting and supporting others Produce or maintain Power BI reports and dashboards Manage VOIP phones, broadband, IT equipment and asset register Oversee version … shop orders About you Exceptionally detail-conscious A natural organiser with strong process discipline Comfortable working with urgency and ownership A confident user of Microsoft 365, particularly SharePoint/OneDrive Experienced in being the “right hand person” in a small but busy organisation Able to manage complex ...

across the Business Support team. Collaborate with colleagues to identify efficiency improvements and digitisation opportunities. What We're Looking For Strong Power BI and Microsoft 365 skills Experience with SAP preferred Excellent organisational, communication, and multitasking skills Ability to work independently and collaboratively Flexible, proactive, and ready ...

specific use cases Contribute to the design, build, and deployment of AI-driven solutions and automated processes Support the development of solutions using Microsoft 365, Copilot, and the Power Platform (Power Automate, Power Apps, Power BI) Maintain awareness of emerging AI technologies and best practices to support ...

incidents and requests. Ability to triage and escalate tickets to senior colleagues and teams where necessary. Knowledge of supporting Microsoft Office, Windows 10, Office365, Active Directory, Azure AD, Mobile Device Management, multiple monitoring platforms. Well are proud to be a diverse and inclusive employer. If you have any specific ...

applications and automation solutions that improve internal operations and support future client offerings. This role focuses on building practical, scalable systems using Azure AI, Microsoft 365, and the P click apply for full job details ...