26 to 50 of 82 Customer Engagement Jobs in the North West

tool usage, identify trends and opportunities, and develop reporting frameworks to support continuous improvement. Align to Best Practices: Promote digital ways of working, support customer engagement through digital tools, contribute to the future GTM strategy, and stay current with CRM, Salesforce, CPQ, Sales Analytics, and AI developments. … Solution Provider: Understand customer needs, identify pain points, and help develop value driven solutions. Internal Stakeholder Management: Build effective cross functional partnerships, support integration of commercial tools and processes, participate in global CRM governance, and coordinate with supply chain and other key functions. What you will bring: Bachelors’ degree ...

architecture and strategic change agenda. You will bring together people, process, technology and organisational capability to simplify how we operate, improve efficiency, enhance our customer experience and enable sustainable commercial growth. You will also provide leadership across Business Architecture, Project Delivery, Business Analysis and Change Management , creating a high … simplify operations, improve productivity and create sustainable new ways of working. Lead the redesign and optimisation of critical end-to-end operational processes , including customer engagement, order-to-cash, depot operations, logistics, engineering and asset management. Drive improvements in customer experience and digital adoption , ensuring our systems ...

Business Development manager for our Client in Chorley. Job Role:- Outbound telephone communication with customers. You'll play a key role in developing positive customer relationships, driving brand product and services awareness, loyalty and sales whilst gathering valuable customer insights, and supporting the achievement of our sales … growth goals. Processing and administering customer enquiries, from costing through to quotation and completion. Updating the CRM system with customer and supplier information. Performing ad hoc administrative duties as required. Pushing out into the field to visit customer and develop target regions if required. Hours are Monday ...

Monitor tool usage, identify trends and opportunities, and develop reporting frameworks to support continuous improvement.Align to Best Practices: Promote digital ways of working, support customer engagement through digital tools, contribute to the future GTM strategy, and stay current with CRM, Salesforce, CPQ, Sales Analytics, and AI developments.Be … Solution Provider: Understand customer needs, identify pain points, and help develop value driven solutions.Internal Stakeholder Management: Build effective cross functional partnerships, support integration of commercial tools and processes, participate in global CRM governance, and coordinate with supply chain and other key functions.What you will bring:Bachelors’ degree ...

Enterprise) The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised … expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organisation's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy ...

data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication , we are on a mission to make BCN the most trusted tech partner in the UK today . The kind … role The Pre-Sales Engineer will play a key role in supporting the sales process by designing,scopingand recommending technology solutions that align with customer business and technical requirements. The primary focus of the role is On-PremiseInfrastructure and Microsoft Modern Work solutions, helping customers modernise,optimiseand secure their ...

single empowered leader at the heart of the partnership — a director-equivalent role, new to the model, that combines commercial accountability, deep customer relationship management and full operational leadership. It exists to give MAG one accountable partner: one leader who owns the outcome, one structure responsible for delivery … operating rhythm that governs how the service performs, improves and evolves. The role drives revenue growth and customer satisfaction while leading the transition to, and maturity of, the managed service (ITO) model that positions SITA as MAG's strategic long-term partner. Key Objectives Lead all commercial activities ...

continuing to expand. As the business grows, they are looking for an Online Reputation Coordinator to take ownership of their online reputation, customer feedback and employer brand across a wide range of review platforms and social channels. This is far more than a social media or review management role … with challenging customers and sensitive situations. Day to Day You'll become the central point of contact for the organisation's online reputation, ensuring customer and colleague feedback is not only responded to professionally, but used as a genuine tool for business improvement . Your responsibilities will include: Monitoring ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure ...

looking for a motivated and personable apprentice to join our growing team. You will support the day-to-day administration and customer engagement activities within our Business Relationship team. You will play an important role in ensuring our customers, suppliers and colleagues receive excellent service and communication. … strong communication skills, and a desire to develop a career within a professional business environment. During your apprenticeship, you'll gain valuable experience in: Customer relationship management Business administration Commercial awareness Professional communication Quotation and order processing CRM and business systems Working within a successful Managed Service Provider ...

Home of Money. A day in the life Work closely with the front‐end product manager in the LendX team to deliver their target customer experience vision leveraging our market leading technology platforms. Own the strategy and vision for our marketing and existing customer lending platforms, whilst collaborating … closely with other platform owners e.g. credit decisioning to deliver the short and long‐term business strategy. Support a bank‐wide single customer view to power our customer engagement strategies. Day to day delivery of the LendX back‐end roadmap owning quarterly OKRs and outcomes that enable ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

that make our products stand out in a competitive landscape. You’ll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer engagement. You’ll be part of a truly global team, working with colleagues in over 85 countries in a fully remote, high‐performance environment. … leading cross‐functional teams to drive awareness and adoption. Run competitive analysis, staying ahead of market trends and evolving our positioning accordingly. Support the customer success team on driving customer engagement and growth, working on strategies to upsell and cross‐sell across our customer base. Plan ...

established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery … customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function. The Role You'll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical ...

assurance, reporting, operational governance and commercial insight. The objective is improve conversion rates, maximise marketing effectiveness and provide the business with greater visibility of customer engagement and sales performance. Opportunity quality and qualification One of the role's core responsibilities is ensuring that SQLs generated by the Business … ensure all teams remain aligned around pipeline generation and campaign success. Chair the fortnightly Business Development and Sales review meeting. Facilitate updates on prospect engagement and opportunity progression. Gather feedback from sales teams regarding opportunity quality. Support collaboration between Marketing Managers and Business Development Managers. Ensure campaign priorities ...

brilliant time to join. This is a hands-on role at the heart of the action. You'll run CRM, email and customer journeys day to day, working closely with the Digital Lead and agency partners to deliver, measure and continuously improve performance. You'll build reporting, dig into … wants the freedom to take ownership while continuing to develop their career in digital marketing. Responsibilities: Own and deliver CRM, email campaigns and customer journeys through Zoho Turn digital and customer data into clear insights and performance reports the business can act on Help grow customer engagement ...

What you will do As a Technical Implementation Engineer, you will support the technical delivery of customer implementations and workplace technology solutions. Working with Technical Specialists and Project teams, you will complete software installations, system configurations, data migrations, troubleshooting activities, and technical support throughout the implementation lifecycle. This role … offers an excellent opportunity to develop expertise in enterprise software, infrastructure technologies, system integrations, and customer-facing technical consulting while contributing to successful customer outcomes. How you will do it Technical Delivery & Support Complete the installation, configuration, and deployment of workplace and employee business software solutions. Troubleshoot software ...

What you will do As a Technical Implementation Engineer, you will support the technical delivery of customer implementations and workplace technology solutions. Working with Technical Specialists and Project teams, you will complete software installations, system configurations, data migrations, troubleshooting activities, and technical support throughout the implementation lifecycle. This role … offers an excellent opportunity to develop expertise in enterprise software, infrastructure technologies, system integrations, and customer-facing technical consulting while contributing to successful customer outcomes. How you will do it Technical Delivery & Support Complete the installation, configuration, and deployment of workplace and employee business software solutions. Troubleshoot software ...

role acts as the bridge between business stakeholders, technology teams and third-party delivery partners to deliver solutions that improve productivity, data quality, customer engagement and revenue performance.# Key responsibilities:* Provide functional leadership and support for the CRM ecosystem, including Dynamics 365, Dataverse, Power Platform, CPQ, HubSpot integrations … SharePoint integrations and Customer Insights/marketing technologies.* Provide MS Dynamics end user support and administration in conjunction with 3rd party suppliers.* Own the roadmap, backlog and enhancement pipeline for Microsoft Dynamics 365 and associated sales platforms to support business requirements and growth.* Advise on solution design, integration patterns ...

revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results-oriented team environment. Customer Growth & New Business Development: Formulate and implement strategies … exceed targets. Proficiency in developing and executing strategic account plans. Strong financial acumen with experience in sales forecasting and financial reporting. Exceptional stakeholder engagement and relationship management skills at senior government levels. Familiarity with Digital Transformation, cloud, data analytics, and AI is advantageous. Additional Information Why join Version ...

established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery, customer engagement and technical oversight. You'll report directly … escalation point for complex technical issues Remaining technically involved and providing hands-on escalated support when required Maintaining strong standards across tickets, documentation and customer records Leading technical discussions with customers around hardware, software and IT projects Working alongside senior management to plan future recruitment, training and technical capability ...

through technology Knowledge, Skills & Experience Essential: Commercial experience with C#, .NET, SQL Server, and Power BI. Experience building and supporting production applications. Strong stakeholder engagement and requirements gathering skills. Knowledge of Azure DevOps, Git, APIs, and Agile methodologies Desirable: Microsoft Fabric Azure Data Factory Azure Functions Power Apps Power … truly make a difference. We are committed to helping our people grow, offering professional development opportunities and a culture built on fairness, integrity, and customer care. Further Information As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process. This ...

solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align … focused on delivering real value to transport operators and passengers alike. You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products. What You’ll Be Doing You’ll act as both ...

About The Role Senior Customer Relationship Manager – Public Sector Growth Join a business selling into one of the biggest priorities facing organisations today AI, technology and digital capability are changing how organisations operate, compete, and grow. But transformation only works if organisations have the people and skills to deliver … know how to open doors, develop strategic relationships, and create growth from accounts with significant untapped potential. Where you come in As a Senior Customer Relationship Manager within our Public Sector Growth team, you’ll take ownership of developing and growing a portfolio of public sector organisations. Your portfolio ...

with clear opportunities for progression. The business has an excellent reputation for employee retention and is recognised for delivering high-quality solutions and exceptional customer service. About the Role As BMS Account Manager, you will be responsible for managing and developing a portfolio of existing customers while identifying … Engineer looking to transition into a client-facing sales role while leveraging their technical expertise. Key Responsibilities Manage and grow a portfolio of key customer accounts Act as the primary point of contact for client enquiries and requirements Build and maintain long-term relationships with consultants, contractors ...