51 to 75 of 82 Customer Engagement Jobs in the North West

people they care about. It’s a core capability for Moonpig, and you’ll help us build and deliver search experiences that support customer engagement and growth. This is a hands‐on technical leadership role. You’ll spend around 50–75% of your time coding and delivering initiatives … develop our backend integration with OpenSearch, alongside the wider team. Build and maintain scalable, resilient infrastructure using AWS and Terraform. Build and maintain customer‐facing features using technologies including .NET/C#, React, Node.js, TypeScript and GraphQL. Design, implement and A/B test new features as part ...

service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer installations for many of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world … Learn More Here:** https://www.dematic.com/en-us/about/careers/what-we-offer/# **Aufgaben und Qualifikationen:****Responsibilities:*** **Customer Engagement & Analysis:*** Work directly with customers to thoroughly understand and analyse their existing/future business processes.* Identify opportunities to align customer ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious ...

improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

teams and vendors to design effective security solutions and deliver meaningful outcomes. This is an excellent opportunity for someone who enjoys combining technical expertise, customer engagement and commercial thinking in a fast-moving cyber security environment. What you’ll be doing? Act as a trusted advisor, helping customers … understand their cyber risks and how Saepio can support their security objectives. Design security solutions that address customer requirements across people, technology and process. Lead security briefings, technical reviews, discovery sessions and workshops with technical and non-technical stakeholders. Build relationships with strategic and emerging technology vendors to stay ...

would be t o provide Supervision for the team members in SJT, Reading, Birmingham and Leeds. To provide guidance, 121, performance management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with IT service delivery and Industry … Techs across multiple sites Experience of managing & motivating teams to meet service level commitments Data analysis and able to identify trends leading to change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL ...

backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world's premier online travel platform, delivering key features … Operations: Familiarity with deployment pipelines, system scalability, fault tolerance, and monitoring metrics (SLIs/SLOs). Domain Knowledge: Background or strong interest in user engagement, recommendation systems, or notification architectures. Data-Driven Practices: Understanding of data analytics and A/B testing within product development workflows. Scale: Prior experience ...

call support ABOUT THE CLIENT Our client is delivering critical digital and CRM services within a complex enterprise environment, using Salesforce to support customer engagement, analytics and business operations. You’ll join a technical team working closely with business stakeholders and technology vendors to develop, support and enhance ...

Evolve BG Ltd is seeking a Technical Pre-Sales Consultant to translate customer needs into robust, commercial network solutions. You will work with sales, delivery and partners to shape proposals and handover to delivery teams. The role blends networking expertise with customer engagement and clear, jargon-free … explanations for diverse audiences. Travel to customer sites will be required as needed. #J-18808-Ljbffr ...

proven solutions for engineering at scale. A key priority is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence! You’ll join the Data & AI Unit within the Chief Technology Office (CTO), helping shape and support the Group … within a regulated environment! Day-to-day, you'll: Partner with business and platform teams to identify priority problems and adoption bottlenecks, focusing on customer‐facing AI solutions that can operate effectively within a regulated environment. Evaluate emerging AI technologies, techniques and approaches through applied research, experimentation and rapid ...

Digital Engineering, helping shape the future of maritime and defence delivery. This is a rare opportunity to influence strategy, drive investment decisions, strengthen customer partnerships and develop future capabilities within one of the UK's most strategically important sectors. Candidates must hold, or be eligible to obtain, SC Clearance. … technology services Commercial & Growth Own revenue, profitability, order intake and overall business performance Hold full P&L accountability Develop and strengthen executive-level customer relationships Lead major pursuits, bids, framework opportunities and commercial negotiations Expand Systems Engineering, Software Engineering, Cyber Security and Digital Engineering capabilities Operational & People Leadership Lead ...

conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance … essential as on-the-job training will be provided. Technical Skills : Strong understanding of electrical, or electronic systems. Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability. Additional Requirements: Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

Alongside the opportunities you create yourself, you ll take ownership of strategically important bids and tenders allocated through the business. From initial qualification and customer engagement through to proposals, presentations, tender submissions, negotiations and contract award, you will lead the commercial opportunity with support from our Bid, Operational … wider specialist teams. Once a contract is secured, you ll work collaboratively with the wider business to ensure it is mobilised successfully, providing the customer with a positive experience and ensuring we deliver the service, commitments and innovations set out during the sales process. What are the requirements ...

with teams who are passionate about what they do and develop your expertise within a creative and collaborative space Responsibilities: Design and optimise automated customer journeys across email, SMS, push and WhatsApp. Deliver personalised customer experiences through segmentation, dynamic content and behavioural triggers. Build CRM templates integrating dynamic … personalisation. Ensure all CRM communications are tested, approved and operating effectively. Collaborate with Marketing, Digital, Data and Development teams to support customer data, tracking, bug fixing and campaign delivery. Monitor performance, conduct continuous hypothesis testing and identify opportunities to improve engagement, conversion and customer value. Support ...

This Role? We're looking for an experienced IT Support Team Leader to lead a team delivering critical onsite technology services across multiple customer locations. You'll play a key role in ensuring exceptional service delivery, leading technical support operations across networking, AV and workplace technologies while acting … trusted partner to customers, stakeholders and service teams. This is an opportunity to combine people leadership, technical expertise and customer engagement in a highly visible role with real operational impact. What You’ll Be Doing Lead, coach and develop a team of onsite Technical Support Engineers across multiple ...

proven solutions for engineering at scale. A key priority is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence! You’ll join the Data & AI Unit within the Chief Technology Office (CTO), helping shape and support the Group … within a regulated environment! Day-to-day, you’ll: Partner with business and platform teams to identify priority problems and adoption bottlenecks, focusing on customer-facing AI solutions that can operate effectively within a regulated environment. Evaluate emerging AI technologies, techniques and approaches through applied research, experimentation and rapid ...

Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications … manner, whilst driving greater data‐driven insights from the data they already have to store. Key Responsibilities Skills & Experience (Essential) Proven experience in a customer‐facing Solution Architect or Technical Consultant role Strong experience producing customer‐facing HLDs and LLDs Experience designing SaaS or managed service solutions Understanding ...

optimise our busy online channel. The role focuses on product listings, promotions, content updates and data-driven decisions to enhance online performance and customer engagement. Hybrid working. The salary is around £40,000 per year, reflecting experience in ecommerce, digital retail or consumer sectors, and a strong emphasis ...

from concept through to manufacture. Background in regulated or safety-critical product development. Exposure to project leadership or technical team coordination. Interest in supporting customer engagement or business development activities. To apply for this Senior Electronics & Software Product Engineer role, please send your ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, shaping consumption strategy and platform adoption across enterprise accounts. You will manage executive relationships, drive real-time data and AI initiatives, and mentor junior SAs while collaborating with DSAs, SSAs, partners, and product teams ...

37.5 hours per week. As Business Development Manager, covering the Northwest of England, you will be responsible for driving digital solutions awareness, lead generation, customer engagement, to encourage profitability and growth, key account management of existing customers, establishing senior level contacts, proactively developing new business growth, identifying … will have a background in construction/rental market/HVAC sectors. You will have a proven sales track record, will be results driven, customer focused, have a strong solutions sales understanding and experience, commercially aware with exceptional communication skills. You will also hold a full UK driving licence ...

applying PM policies, and shape project execution strategy. The role contributes to the Electrification Service Division in the UK and involves on-site customer engagement, hybrid work, and cross-functional collaboration. You will coordinate portfolio reviews, drive process improvements, and lead by example in delivering high-quality project ...

operational rigor enterprises expect. The Role As a Business Analyst, you’ll play a dynamic, hands‐on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high‐quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer‐ready. You’ll become a go‐to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

Interactive Investor Plc is seeking a Data Automations Manager to own the Salesforce tools powering customer engagement across the business. You will lead a small Data Automation Leads team, ensuring reliable data flows and strong governance to support multi-channel journeys. The role combines technical depth with leadership … commercial insight, focusing on data hygiene, real-time customer data usage and reporting for informed decisions. #J-18808-Ljbffr ...