1 to 25 of 45 Customer Requirements Jobs in the North West

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

the below opportunity to join our innovative and conscientious team: Quality Engineer -12 month FTC Main purpose of the job: Quality Engineer for all customer quality and engineering issues, providing pro-active support and response (internal champion until resolution and customer closure). Key Responsibilities: Utilising IAC systems … i.e., Fast Response) to take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. Responsibility for managing customer Issues Management system (i.e., IQM) Support/Lead in both internal and supplier PPAP submissions Lead team in preparation of … Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. Understand customer requirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood. Other Responsibilities: Project more »

Work with key suppliers and procurement departments to ensure that delivery schedules are achieved To liaise and inform departments of any changes in delivery requirements To maintain accurate reporting against multiple projects via the customer interface/portal Help deliver projects on time meeting customer requirements Job Requirements Be competent in Microsoft Work packages and IT Systems such as MS Project Have sound knowledge of all Group Quality Procedures Have an understanding of Quality plans & specifications Product Delivery experience in Projects Having a relevant business degree is preferred Engineering background experience within Manufacturing or more »

experience Overview: Are you a seasoned IT Project Manager with a knack for delivering projects that not only meet but exceed quality standards and customer expectations? We are seeking a dynamic and experienced professional to lead and implement IT projects, ensuring optimal communication, resource allocation, and customer satisfaction … project life cycle. Key Responsibilities: * Project Management & Delivery: Oversee the entire life cycle of IT projects, ensuring they meet quality assurance standards and exceed customer expectations. Implement best practices for project management. * Communication: Maintain clear and effective communication throughout the project cycle to ensure ultimate customer satisfaction. * Process … Account Managers and customers to expand scope and associated charges. * Vendor Coordination: Work with third-party contractors to ensure effective delivery of project scope. * Customer Liaison: Interpret customer requirements, engage with customers to understand their needs, and relay this information to the sales team. * Internal Collaboration: Serve more »

the look out for x2 Project/Sales Engineers to join the team based in Stockport. Overview: You will be Responsible for ensuring outstanding customer experience by responding to customer enquiries, RFP's and RFQ's in a timely manner and providing a solution fitting the client's … Ensuring projects are designed, specified and quoted in line with business processes, achieved margin and in time. Managing scope of quotations in line with customer requirements and in compliance with associated industry/customer specific standards. Proactively owning the customer relationships and ensuring timely follow-ups … control panel design and obtain quote/costings, wiring installation cost and obtain quote/costing. The preparation and submission of final quotations to customer as per company procedure which are in compliance with customer requirements. Follow up on sales enquiries in a timely manner. Effective management of more »

Sales and Operations teams and promote and develop the UK with key overseas partners and route through structured and constant interaction. YOUR ROLE A customer facing role to develop and promote the growth of Sea Logistics business through a focused approach collaborating with and supporting Sales and Operations by … and own strategy in line with, and execution to achieve agreed growth targets for sea logistics. Targeted number of client visits per month: Owned Customer and Support Sales Customer Visits. Provide sales leads to the Sales organisation as well as delivering new business within own sales pipeline Maintain … and develop overseas partner relationships, including pipeline development, sales lead creation and focused activities with our overseas company partners. Understand customer requirements to ensure effective alignment with supplier sourcing. Conduct regular reviews of market sector strategy, new business opportunity and value creation. Ensure key client requirements are more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »

My client provides business critical software to a blue chip customer base in the Utilities sector, delivering scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers expectations such that we are the first choice for continuing to … quality solutions to market in a commercially ambitious way. You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your colleagues to deliver these requirements, creating innovative & winning products. You will work … with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading the whole product pillar within R&D, including innovation and industry change team members. You will obtain deep product knowledge of their portfolio, have extensive industry knowledge and a more »

position held, a relevant degree, or management qualification. This is an excellent opportunity for an indivisual with a positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Apply today and take the first step towards an exciting new career The more »

projects are efficiently and seamlessly transitioned into operations, therefore developing an effective working relationship with our Gamma engineers is vital. Working closely with the Customer Advocate team to facilitate ongoing change to incumbent solutions. Ensure that bespoke customer requirements are reviewed and developed in such a way … knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining firmware versions across all devices. Provide escalation for incidents from … interact with clients and internal teams. Strong problem-solving and troubleshooting skills, with a keen attention to detail. Experience working in a fast-paced, customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS more »

support manufacturing and despatch operations, have managed teams, working in a 25/7 environment and have an understanding of the key drivers in customer service, manufacturing, transport & warehousing operations and how it is integrated with Warehouse operations. Encirc makes, fills, and distributes glass bottles and jars. We are … with great people and a great workplace collaborating on a great future. We are currently enhancing the logistics function to support growth, meet changing customer requirements and support the business through a number of investment projects. As Head of Automated Warehouse Operations you will be a key member … optimum operation, delivery of excellent service levels against business priorities and effectively managing inventory. You will be able to build robust internal supplier/customer relationships, collaborating to agree priorities, identifying and implementing improvements and overseeing the optimum Automated Warehouse Operations. The Key Requirements Degree level, preferably in more »

You'll drive strategic direction, manage stakeholders, and ensure financial performance and compliance throughout the contract lifecycle. You will also help us to: Manages customer relations, acting as IDEMIA's primary point of contact and ensuring customer satisfaction and identifying new opportunities. Coordinates with customers to ensure their … IDEMIA to execute project tasks effectively. Leads IDEMIA's program team, providing direction and support to achieve program objectives, while also ensuring compliance with customer requirements Provides vision and direction to internal and external stakeholders, including key partners and suppliers, to ensure alignment with program goals. Monitors program … if you have: A proven experience managing large and complexe technical program A technical IT background within system integration environment A desire to face customer and identify and upsell business opportunities Experience in the aviation industry Managed the financial side of the project Please note that for this role more »

Position: Customer Relationship Account Manager Location: Manchester, on-site Salary: £25,000 - £27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5 days on site, there is no flexibility on … this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main point of contact … of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries ✅Provide administrative support for account managers ✅Conduct more »

Overview: The Conversational AI Product Manager will drive the development and implementation of AI-driven conversational solutions. This role involves shaping the future of customer engagement, working with cross-functional teams to create technologically advanced products that deliver exceptional user experiences. Responsibilities: - Lead the end-to-end product lifecycle … for conversational AI solutions, from ideation to launch and beyond. - Collaborate with client teams to define product vision, strategy, and roadmap. - Gather and prioritise customer requirements, ensuring products meet and exceed user needs. - Develop detailed product specifications and user stories, and work closely with engineering teams to ensure more »

scheduling, and reporting tasks in line with schedule of activity as defined by our obligations or internal stakeholders. To take ownership and responsibility for customer interaction for the pre-migration activities. Provide insight and value from the data that comes through the function in order to enable our internal … delivery of new services into a live Service Operational function - testing process, design, service, and system changes against expected functionality. Will champion operational and customer requirements creating an environment of challenge, support, knowledge transfer and continuous improvement. Will build strong and productive working relations across the company with more »

neatly within the systems to optimise airflow and aesthetics Conduct quality control checks to ensure all assembled systems meet the company's standards and customer requirements Carry out thorough testing to ensure proper functionality and performance as well as troubleshoot and diagnose any issues that may arise and … Closing Date Wednesday, 10th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Team working Non judgemental Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or … for cutting-edge technology continues to grow, we need skilled professionals to assemble and configure our custom-built systems, ensuring top-notch performance and customer satisfaction. more »

and Applications Engineer to join their team in Lancaster. Automation Engineer - The Rewards £50,000 + Package Days based - Monday to Friday Automation Engineer Requirements Minimum of three years work experience with Automation Systems, DCS, PLC/SCADA, SRS Be qualified to at least HNC/HND level in … and maintain electrical, mechanical and instrumentation systems Be able to design/generate/modify DCS/SIS application software and hardware to fulfil customer requirements Automation Engineer Responsibilities Provide routine and on demand customer service including software development and documentation, maintenance/inspection of automation systems … Adhere to regulatory and Company health, safety and environmental policy Required to positively influence the companys reputation by displaying a professional dedication toward customer service. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable more »

and conferences available. What you'll be doing Understand various development methodologies, and how they fit in with different delivery approaches. Factor operational security requirements into system design, development and testing. Conduct, support and encourage constructive code reviews for peers. Adopt a pragmatic approach to changing customer requirements … . Principles of high-assurance development. Development techniques such as unit testing, mocking, continuous integration, and test-driven development. Understanding of how the specific customer domain affects the software under development. Awareness of IT security as a major issue for companies and governments. Skills: Intermediate/advanced understanding of more »

use AWS services such as Redshift, Database Migration Service, Glue, S3, and Schema Conversion ToolDeliver on-site technical engagements with customers. This includes understanding customer requirements, contributing to internal Area of Depth (AoD) programs, and creating packaged data service offerings Assess and optimize the customer s Amazon … Redshift implementations and helping customers to migrate from their existing on-premises data warehouses using other databases to Amazon Redshift Engage with the customer s business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment Qualifications Bachelor s degree in Computer Science more »

architect with a background in medical active implantables to join our team in Barcelona, Spain. Relocation and onsite work is required. Critical Responsibilities Translates customer requirements into system requirement and interface definitions. Assess feasibility of technology and contribute to technical concepts. Establish architecture design and decompose the system … analysis and establish the risk management plan. Lead the FMEA on system level. Lead system integration and system testing of prototypes. Ensure traceability between requirements, test cases, verification, and reports. Create master verification plan for product and manufacturing requirements. Position Requirements: Master s degree in relevant engineering discipline. more »

of Finning’s workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that … ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service … quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background more »

of Finning’s workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that … ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service … quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background more »