16 of 16 IT Support Engineer Jobs in the North West

Job Title: Senior IT Support Engineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior … IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively … to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support … storage systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now More ❯

Are you an experienced IT Support Engineer looking for your next career move? Are you passionate about delivering excellent on-site IT Support? We are recruiting for an IT Support Engineer on a full-time permanent basis based in Carlisle. This role is 5 days on site and offering a salary of … depending on experience. Due to the client's location, you will need a full UK driving license and ned access to your own vehicle Key Responsibilities as an IT Support Engineer: Deliver top-notch remote and onsite IT support Monitor and maintain client systems proactively Install and configure hardware, software & networks Tackle issues across Microsoft … AD, VMware, VoIP, and more Ensuring customer satisfaction throughout all client interactions Accurately following all processes and documenting tickets accordingly Experience and Skills Require for the IT Support Engineer: 3+ years' experience in IT support Working knowledge of Windows Server, Microsoft 365, AD, VMware and Hosted VoIP A confident communicator who can explain tech to More ❯

care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries … Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience with Microsoft stack and Azure (Cloud Services) Escalate issues to the relevant teams when necessary Monitor and maintain computer systems and networks Troubleshoot system and network More ❯

Tired of the corporate grind? Bring your IT skills to schools and enjoy a professional setting without the corporate pressure, and make a real difference for teachers and pupils. IT Support Engineer/IT Helpdesk Engineer/Service Desk Engineer/IT Field Engineer 2nd Line Support Hours: 95 PM … Monday to Friday Salary: £27k £30k + company vehicle Our client is a trusted technology provider to the education sector, supporting schools across Lancashire. Theyre looking for an experienced IT Support Engineer to deliver onsite support in Blackburn, Bolton, and surrounding areas. In this role, youll cover a wide range of technologies, on-premise, cloud solutions … classroom tech keeping teaching and learning running. Youll spend either half or full days at each school, taking ownership of systems, resolving issues and delivering excellent service. Youll manage support incidents end-to-end, ensure users are kept informed, and hit SLA targets all while enjoying the flexibility of a company vehicle with a fuel card. What youll need More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly … who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with … nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and … that truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯

IT Support Helpdesk Engineer As an established and expanding IT Services company, we are seeking an IT Support Technician to join our growing team dedicated to delivering a professional and polished service. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) As … the team infrastructure no two days will be the same and you will have input to a wide variety of projects. What will you be doing? Manage incidents and support requests to 2 nd/3 rd Line level working to SLAs Setup of Firewalls, Routers, Switches Assume key responsibility for the transition of on-boarding new clients and … Service Desk team Regular System Checks & Audits at customer sites Ensuring the best possible service levels are provided encouraging a professional and customer focused ethos within the team Customer Support, taking support calls and solving technical issues remotely Support of VOIP systems such as Horizon, 3CX, Yeastar Part of 24/7 on-call rota As a More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a … gain project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with … end users and senior stakeholders. Get involved in IT projects, upgrades, migrations, and cloud initiatives. Take ownership of problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft More ❯

Job Title: IT Support Engineer Location : Crewe, Cheshire | Hybrid (Remote considered) Salary: £35,000 - £45,000 DOE + Bonus + Benefits We're looking to add an experienced IT Support Engineer to our team as we continue to grow our technical delivery capability. This is a fantastic opportunity to join a dynamic and forward … thinking IT services business, where you'll have real ownership of your work and the chance to lead on exciting client projects across cloud and infrastructure. This position will give you access to a lot of project work which will include field work so you will be expected to travel within this position. This role is key to the … design, deployment, and support of modern cloud-first solutions-particularly across Microsoft Azure , Intune , and hybrid infrastructure . You'll work closely with our clients to help shape and deliver their digital transformation journeys, providing technical expertise throughout the project lifecycle. What You'll Be Doing Delivering high-quality technical solutions and presentations to clients Deploying and supporting a More ❯

An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all … users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and … KPI’s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship More ❯

Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk … support. You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide … 1st line internal helpdesk support to all users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯

TrueNorth are working with a global manufacturing organisation who are looking for an IT Operations/Applications Support Engineer to join the team (2nd line with exposure to some 3rd line). You'll be primarily responsible for the ongoing troubleshooting, support and maintenance of IT and Technology applications in their main factory setting in … Leyland, as well as being the conduit between IT and the business when it comes to strategic projects and upgrades. It's a great opportunity for someone that wants to take an initial step into team leadership as you'll be working with 2x 1st line support engineers. The wider team also consists of infrastructure engineers … can be made to. Key skills and experience required: We don't need specific applications or operations experience as each application or system has a system owner that will support you. 3+ years of 2nd line troubleshooting and IT support Great communication Naturally inquisitive Exceptional problem solving Beneficial but not essential: Experience of working in Tech/ More ❯

My client based in Blackburn has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯