client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating … and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce … service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »
Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who more »
Deliveryand organised management. providing technical support to internal and external stakeholders and implementing effective IT strategies to optimise business operations. The Digital Technology ServicesManager plays a crucial role in driving the organisation's technological capabilities and ensuring the seamless delivery of IT services, contributing to the overall … of our IT systems, providing technical support to internal and external stakeholders, and implementing effective IT strategies to optimise business operations. Digital Technology ServicesManager is a critical role responsible for overseeing and managing the technical operations within an organisation. They are the primary point of contact for … services. The ideal candidate possesses a strong technical background and a comprehensive understanding of IT service management and cloud computing. Digital Technology ServicesManager plays a crucial role in driving the organisation's technological capabilities and ensuring the seamless delivery of IT services, contributing to the overall more »
Senior Technical ServicesManager £65,000 - £75,000 p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical ServicesManager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with … on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes from the ground up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while …/7 engineering provision, providing strategic staff guidance and management. Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI's and SLA's. Analysis of KPI's to identify improvements. Strategic management of the team more »
Technology Services Security Manager Security Operations, Cybersecurity, CISSP, Azure Certified, Agile, ITIL, CSIRT, Incident Management, Continuous Service Improvement, Risk Management, IT/OT Technologies, Infrastructure Development, Operations, Third-Party Contracts, MSP, APMP, SAFE Leadership, Scrum, Kanban Warrington - 3 days per week Competitive salary We are looking for … a Technology Services Security Manager to lead the Security Operations function within our client's IT department. This role involves managing both internal and external specialist 3rd party support to deliver … security operations activities across our digital estate. The successful candidate will oversee the security of our enterprise/IT and OT estate, ensuring continuous service improvement and risk reduction. Day to Day of the role: Improve performance and security of the digital estate through proactive continuous service improvement. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Blue Arrow - Manchester
IT Services Planning Manager Salary: £45,585 to £56,021 per annum, depending on relevant experience Location: Manchester, city centre. Working Hours: 35hrs per week. Hybrid working (flexibility required) Employment type: Permanent Blue Arrow is recruiting an IT Services planning manager for our client which is … to manage a small team. Summary of the role Reporting into the Head of Planning, Capability and Culture, the IT Services (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning activities. Working closely with ITS … and horizon scanning capabilities with performance monitoring and work portfolio management to enable the successful delivery of the ITS strategy. The ITS Planning Manager will be leading a team that will support the Directorate to mature its planning, forecasting and prioritisation capabilities through increased visibility and oversight of more »