1 to 25 of 32 Customer Requirements Jobs in the North of England

seeking to recruit a Head of Customer Support to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With … employees spread across offices and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone ...

Training and Development : Excellent career progression, training and career development opportunities The opportunity: You will be involved in all design and construction activities from requirements capture and Infrastructure Programme development, to appointment and management of consultants who will lead design activities, to oversight of construction and handover/acceptance … phases. Leading of, or participation in, the collection of customer requirements and in establishing necessary in-country laws, regulations and standards which will govern design. Translate the requirements and applicable in-country codes and standards and harmonise those requirements with the technical and end-user requirements ...

facilities including subsidised meals, free car parking and much more... The opportunity: The Systems Design team is critical to the product development process, transforming customer requirements into lower level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model … negotiating requirements with the missile systems customer through to the verification and validation process; you will gain a detailed understanding of RF Seeker design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly ...

Customer Solutions Design Specialist (Cisco) (New Bailey, Manchester, United Kingdom) Locations Considered: Manchester, Liverpool, Newcastle, London, Birmingham or Newcastle We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. Why this … technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion. Keeping the customer at the heart of everything they do. What you’ll be doing • Capture detailed customer technical requirements and translation to detailed solution design ...

high-quality software solutions for their utilities clients. This is an exciting opportunity to work on impactful projects, bridging the gap between business needs, customer requirements, and technical delivery. Key Responsibilities Gather, analyse, and document business and customer requirements to produce clear, detailed specifications. … clarity. Support digital transformation initiatives and contribute to process improvements. Prepare and deliver presentations to internal and external stakeholders. Collaborate across multiple projects, ensuring requirements are captured and delivered on time. Skills & Experience Proven experience in requirements gathering and documentation. Strong knowledge of Agile methodologies, including writing user ...

opportunity to work from home up to 3 days per week following successful completion of probation. About you You'll be a proactive and customer-focused individual with a passion for technology and problem-solving. With strong communication skills and a logical approach, you thrive in a support environment … real impact with the support you provide. You're organised, adaptable, and always ready to learn, committed to delivering a great experience for every customer, every time. Key Responsibilities Customer Support Operations Provide prompt and courteous assistance to customers via various channels such as phone, email, or ticketing ...

Data Analyst will be involved in shaping the approach to transitioning assets from using legacy backup tools to a new strategic toolset whilst meeting customer (internal application owning teams) expectations. We're looking for a Senior Business & Data Analyst to play a pivotal role in complex product and process … opportunity to work closely with Product Owners, a new Private Cloud team, and cross-functional colleagues. Together, you will understand, measure, and orchestrate customer journeys. The Senior Business & Data Analyst ensures that customer needs remain central to all journeys, driving continuous improvement and effective integration across business functions ...

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience ...

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience ...

building an inclusive, safe and supportive environment that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment process. About us: We’ve been around for about ten years and grown from being a little … passionate about continuous learning and fostering shared expertise within the team. Data Scientists within our Data capability team are often working on: Analysing customer requirements in long-term projects and new bid work to uncover opportunities for customers to leverage their data. Analysing and modelling customer data ...

been recently deployed to a number of the client's partners/entities. The successful candidate will be able to integrate with the customer community, IM&T Support Teams and 3rd party IT Partners. This role will provide exposure to a range of stakeholders and their suppliers. As this … have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language. Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects/activities ...

correct and accurate. • Process, check and approve specifications. • Ensure all necessary and accurate legislative information is incorporated into the specifications, ensure compliance to customer policies for own label products and internal polices for branded products. • Ensure all necessary information is presented in a pack copy format to enable … generation of a product label which meets with all relevant legislation. • Understand, maintain, and develop knowledge of retailer/foodservice plus other customer requirements to enable maintenance of customer specifications on their chosen systems/portals. • Liaise with Technical, Procurement, Regulatory, R&D, Technical Account Managers, Marketing ...

payment equal to 13% per annum. Please be aware that RRP is non-contractual and subject to review. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, withadditional overseas checks … abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Please make sure you meet these requirements before applying for this role. Youdont need to have security clearance level already, however, failure to achieve the requirements for security clearance level ...

motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering ...

business requirements. Conduct detailed analysis of business processes, systems, and data to identify areas for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and user cases. Identify trends, patterns, and insights through data analysis to drive business decision-making. Define and implement product centric operating … models, increasing efficiency and efficacy. Manage product ownership practices and processes to ensure customer requirements are met. Perform impact assessments and feasibility studies to evaluate solutions and identify risks and dependencies. Collaborate with project managers to develop plans, timelines and deliverables. Support testing and quality assurance activities. Provide ...

business requirements. Conduct detailed analysis of business processes, systems, and data to identify areas for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and user cases. Identify trends, patterns, and insights through data analysis to drive business decision-making. Define and implement product centric operating … models, increasing efficiency and efficacy. Manage product ownership practices and processes to ensure customer requirements are met. Perform impact assessments and feasibility studies to evaluate solutions and identify risks and dependencies. Collaborate with project managers to develop plans, timelines and deliverables. Support testing and quality assurance activities. Provide ...

business requirements. Conduct detailed analysis of business processes, systems, and data to identify areas for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and user cases. Identify trends, patterns, and insights through data analysis to drive business decision-making. Define and implement product centric operating … models, increasing efficiency and efficacy. Manage product ownership practices and processes to ensure customer requirements are met. Perform impact assessments and feasibility studies to evaluate solutions and identify risks and dependencies. Collaborate with project managers to develop plans, timelines and deliverables. Support testing and quality assurance activities. Provide ...

compliance with JSP 375 by supporting and monitoring safe systems of work, working closely with the Mobile Authorised Persons team and, when required, delivering requirements associated with Working at Height or Confined Spaces. They ensure compliance with both the Asbestos Management Plan and the Legionella Management Plan … through to completion—carrying full commercial and financial responsibility. In terms of people responsibilities, the Delivery Manager supports management in delivering optimal solutions to customer requirements and often acts as the single point of contact to resolve end-user issues. They build strong working relationships with the Defence ...

understanding of telematics systems. Key Responsibilities Lead the hardware development process for vehicle and asset tracking telematics products, end to end, from receiving user requirements to ensuring successful market release. Responsibility for device management platforms, configurations and firmware releases. Having a deep understanding of configuration creation while maintaining accurate … standards and regulations. Hardware test plan creation, testing and validation of hardware and accessories, ensuring reliability and performance under various conditions that meet both customer requirements and validate supplier data sheets. Stay current with industry trends, emerging technologies, and best practices to continuously improve hardware design and functionality. ...

Technologist Salary: Competitive Location: Bakkavor Meals London - Elveden site Contract Type: Permanent Ways of working - Remote based- Flexibility is required for business needs and requirements, including one week on site for training and Spec team days Shift: Monday - Friday 8.30am-5pm Benefits include pension, flexible benefits, 25 days holiday … looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. ...

automation projects across the UK. You will ensure projects are completed safely, on time, within budget, and to Siemens' quality standards, while complying with customer requirements, UK building regulations and health & safety requirements. Location: At Siemens we are led by our forward thinking hybrid working policy. This role … will require 2-3 days visiting customer sites. The customers in the region are based around the Midlands, north of London and Manchester. Key Responsibilities: Project Planning & Delivery: Define scope, schedule, and budget for BMS projects. Ensure compliance with UK building codes, CDM regulations, and Siemens standards. Manage procurement ...

Industrial Engineering | Defence Environment: Bright, Modern Engineering Office Are you a recently qualified engineer who loves solving problems, speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant … Graduate Application Engineer to join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate ...

Solutions Advisor to join our clients team based near Keele! Youll be the first point of contact for incoming enquiries from customers, reviewing their requirements and recommending the most suitable solutions from a range of products. Are you the right applicant for this opportunity Find out by reading through … Full-Time, Permanent *Excellent career progression opportunities *Training provided What youll be doing Act as the first point of contact for incoming enquiries Assess customer requirements and recommend the most suitable product solutions Prepare and deliver quotations, tenders, and product advice Ensure accuracy and compliance in all proposals ...

company's products or services utilising pre-determined sales scripts and templates Answer questions about products or the business Drive conversation to understand customer requirements and close sales Keep internal communications up to date and well informed Use your initiative to meet sales quota and facilitate future sales ...

contracts. Building intermate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role. Additionally, the support of new products and services is an important part … keeping pace with the industry and customer requirements and allows BT to maintain market position as key supplier of services. The role holder will therefore be expected to provide support in this area, working with confidence and initiative and applying excellent self-management to promote successful outcomes. What ...